Pillowtop beds, in-room safe, desk, iron/ironing board
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Reviews of iclub Wan Chai Hotel

3.5 out of 5
iclub Wan Chai Hotel
211 Johnston Road, Wan Chai, Hong Kong

Reviews

8.0

Very Good

Rating 10 - Excellent. 280 out of 1000 reviews" "
Rating 8 - Good. 457 out of 1000 reviews" "
Rating 6 - Okay. 194 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Annie, Toronto

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Wicky Hon Wai

Stayed 5 nights in Dec 2023

8/10 Good

Juliana

Stayed 2 nights in Dec 2023

6/10 Okay

Dinh

Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Sep 2023

8/10 Good

nungsoo

Liked: Property conditions & facilities
Good
Stayed 3 nights in Sep 2023

8/10 Good

YING

Traveled with family and small children
Liked: Cleanliness, staff & service
Closed to center of hongkong island, very easy to get to local area in WanChi and Causeway bay. Only problem is a little bit long walk. Sofa is a little bit old, could be replaced.
Stayed 3 nights in Jun 2023

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The double bed is too small for 2 persons. It would be perfect if the room rate is cheaper.
Stayed 10 nights in May 2023

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

2/10 Terrible

Mohan

Traveled with family
Disliked: Staff & service, property conditions & facilities
The front desk staff charged my credit card before my checkout. I wanted to use a different card to pay for the stay but they refused it. The attitude was nasty. I wouldn’t recommend this hotel at all!
Stayed 6 nights in May 2023
Response from Assistance Operations Manager - Front Office on May 18, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Chih Fong

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility and friendly staff. The breakfast is okay
Stayed 2 nights in Feb 2023

8/10 Good

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, convenient. Breakfast no good, bread not fresh
Stayed 2 nights in Feb 2023

8/10 Good

ARNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenience and especially the transportation
Stayed 1 night in Jan 2023

2/10 Terrible

Renn Chee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff wasn’t nice and the food was terrible

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 18 nights in Nov 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Shrestha

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Homey experience
overall: goood It was a nice surprise that my room would be in an apartment type which consisted of two rooms, a kitchen dining, and living area. I liked that I had the whole area to myself - it was like living alone in my own place for one night. My room was comfy enough. Didn't like that there wasn't a desk and chair in my room as it indicated in the picture when I booked the room in the first place. but since I had a living room, I can't complain too much about it. Wish that they would have provided cutleries as well otherwise what's the point of providing plates and cups. There were also obvious stains in some areas - not sure if it's not cleaned properly or it's permanent due to old condition.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Shrestha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, room size and location to restaurants, MTR and shopping
Stayed 7 nights in Mar 2021

6/10 Okay

Chuk Yan Florence

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple hotel. Did not receive any VIP benefits from iClub/Expedia.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service with good location. Everyone could enjoy a 2-hour late check out.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

Yim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Wai Ting

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked a room with sofa bed but it cannot use at all. The toilet door closed and cannot open. My friend was trapped and wait for technician help. That's why we changed another room. The room (3 people with sofa bed) it's big. There have microwave at room. Staff is nice but hotel really need to focus on maintenance. Thank you.
Stayed 1 night in Sep 2020

10/10 Excellent

Amanda, HK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easily accessible to city centre with loads restaurants nearby
Stayed 1 night in Jun 2020

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh modern interior
The room decorating is fresh and airy, I had a pleasant stay here
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great if more food provide in breakfast.
Stayed 14 nights in May 2020

8/10 Good

Wing

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good value for money. Minimal services and amenities provided by the hotel but acceptable for it’s convenient location and amenities nearby. Walls are a bit thin.
Stayed 1 night in May 2020

10/10 Excellent

yat sing risheng

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is clean and tidy. location convenient
Stayed 1 night in Apr 2020

2/10 Terrible

Sin Ming Cherrie

Stayed 21 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2020

6/10 Okay

YAO WING ROBERT

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Overall, this hotel is just okay. The location is good, but the room quality is expensive for the price. While the room has no v
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The aircon was noisy. Makes us sleepless. The room size is okay. A bit old but clean.
Stayed 1 night in Jan 2020

10/10 Excellent

LESKOWICH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. very clean. love the 24 hr free coffee . Room is "tight" for 3 people, but this is typical in HK.
Stayed 1 night in Dec 2019

8/10 Good

Chow, Vancouver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good will come back. thank you! gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggooooooooooooooooooooooooooooooooooooooooooooooooooooooooddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
Stayed 5 nights in Dec 2019

10/10 Excellent

AC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located in a very convenient area, very clean and neat.
Stayed 1 night in Dec 2019