Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Shuttle busPosted Aug 25, 2014
Cons: Airport pick up information , walking distances to find what areas the shuttle bus to hotel is , then to be told I needed to,purchase a coach ticket
Location: Ideal for business also mtr rail is close by ,
Overall ok but hotel was cold note nought climate control , if it's raining it's cold inside hotel my stay was August which is hot
for Everyoneby A verified traveler from uk
AmazingPosted Aug 17, 2014
Lovely hotel. Definitely recommend to others. The service was superb!
for Everyoneby A verified traveler from Trinidad and Tobago
JW Marriott Hong KongPosted Aug 12, 2014
Cons: Place more outlets for charging electronic devices like computers and mobile phones in the rooms
I stayed at this hotel with my family of 4 for three nights. The reception, helpfulness and overall service was exemplary however in hind sight I should have booked two rooms instead of one. One room was a bit too congested for 4 people be it all family members. Thank God it was only three nights. Wish I had this advice at the time of booking.
for Everyoneby A verified traveler from Miami, fl
Excellent hotel!Posted Jul 28, 2014
Food was great, hotel was centric and very comfortable.
for Everyoneby A verified traveler from MD
Wonderful hotel in the center attached to the mallPosted Jul 24, 2014
Excellent clean hotel and very friendly staff. Love the location, service and food
for Everyoneby A verified traveler
Great locationPosted Jun 22, 2014
Really liked the hotel, very convenient location just above Pacific Place. Would stay again
for Everyoneby Dave from Korea
Great place to stayPosted May 7, 2014
THis hotel offers everything you need and the staff are very helpfull
for Everyoneby Darren from Australia
Great location.Posted May 4, 2014
Pros: Friendly, professional staff. Nothing was too much trouble.
Cons: Although our room was clean it was a little dated and would benefit from a refurbishment. We were offered an upgrade upon arrival for a further cost!
Location: Excellent location - close to the trams, MRT, buses and of course, shopping.
Family of 4 staying for their first time in HK. Excellent facilities at the hotel, great pool although the drinks were a little expensive. Starbucks in the mall below along with other catering options. Soho just a short ride away for your evenings entertainment. We will be back!
Recommendedby A verified traveler
Posted Apr 3, 2014 on Hotels.com
for Couplesby Ken from South Australia
Luxury Hotel in Pacific PlacePosted Mar 9, 2014
Pros: Its luxury and friendly efficiency.
Cons: Nothing we can think of.
Location: The hotel is convenient for most places. The public transport services are excellent.
We chose this hotel for its location and luxury as this was a special occasion for us. All aspects of the hotel were first class and the staff were all friendly and helpful.