Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

The best!

Posted Apr 27, 2015
Pros: Location, service, comfort,
Location: Great location, close by Nathan Road shopping, close by subway, restaurants near by
Great hotel, great location, great service, Close to Nathan road shopping, next to subway, lots of restaurants close by. Superior hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great place, great location, very friendly staff

Posted Apr 22, 2015
Cons: starting to age a bit, guest room baths could use a refreshing but still comfortable and clean. they just arent as modern and sleek as some others.
great place, great location, very friendly staff always eager to help and accommodate as best possible. i am there on business and go back because they are consistently good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Holiday

Posted Apr 21, 2015
Pros: attention to detail and made you feel important
Cons: bed and chairs could be softer
Location: Peak was good, shopping good...
Stayed in harbour side room - joined Horizon club - very good holiday
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Posted Apr 20, 2015
Great hotel great service clean and good location
5 out of 5
Recommended
for Everyone
by A verified traveler

Still one of the best locations in Hong Kong

Posted Apr 11, 2015
Pros: Location - promenade for morning jogs, view of the Harbor, central Hong Kong and Victoria peak, location to Kowloon shops
Cons: lobby bar entertainment - thought it was Karaoke at first....:)
Staff is so attentive that you remember when hotel experiences were really great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Posted Apr 9, 2015
Cons: Conversations in hall outside my door were too loud. The hotel should seal the bottom of the doors and ask guests not to be loud in the halls.
Location: The Tsim Sha Tsui shopping area is the best in Kowloon - and starts just steps out of the door. Symphony of Lights can be seen from the boardwalk.
The harbor view room was big and exquisite. It was wonderful to watch the ship traffic and the boardwalk below.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baden-Baden

Sehr guter (aber nicht fantastischer) Hafenblick

Posted Apr 8, 2015
Pros: Die Lage in Kowloon mit Hafenblick und die Hilfsbereitschaft des Personals (außer dem Concièrge).
Cons: Concièrge auswechseln
Location: Kowloon, guter Ausgangspunkt für sämtliche Unternehmungen
Das Hotel ist wirklich absolut empfehlenswert. Der Hafenblick ist sehr gut, aber nicht fantastisch, weil derzeit ein Haus auf der Hafenpromenade gebaut wird, das den direkten Blick auf den "Peak" von HK Island versperrt (aber auf den Rest der Skyline nach wie vor zulässt). Das Personal war sehr nett und hilfsbereit, lediglich der Concièrge war nicht wirklich hilfreich, wobei es wohl nur an seinem mangelnden Einfallsreichtum lag.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Sehr schönes Hotel in idealer Lage für Hong Kong

Posted Apr 6, 2015
Ideal für Geschäftsreisen, nur ein MTR Stop bis Admiral, am Abend sehr ruhig und erholsam
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Beautiful spacious rooms & great location

Posted Apr 3, 2015
Pros: Beautiful hotel that is both elegant and attentive for relaxing, and efficient and responsive for business travel.
Cons: More organic options on the menu.
Location: The location is excellent - walking distance or short cab to all Hong Kong has to offer.
Shangri La hotels are always beautiful and the Kowloon Shangri La has an impressive lobby with a view of the harbor (looking to Hong Kong side). It also has very large rooms compared to any other Hong Kong hotel I've stayed in. Nice amenities are a large, fully stocked office desk for working, and plenty of horizontal surfaces for spreading out luggage, etc. My favorite nicety is the variety of lighting options that let me set the room exactly how I want it, even a night light option! The staff speak multiple languages and are very eager to please. They seem to really enjoy helping. I hate to leave!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with a great view of the bay.

Posted Mar 30, 2015
Pros: Very comfortable rooms, extremely accomodating staff -- just all you can ask for in a hotel. I was on a business trip and they made it easy.
Cons: Nothing to improve upon.
Could not have been more pleased with the hotel. It was comfortable, staff was excellent and my experience with the food and beverage was surpassed expectations.