Ratings based on 788 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Melbourne, Australia
Location of hotelPosted May 9, 2015
Pros: The staff in the restaurant were very friendly and helpful
Cons: The check in desk should be much lower down
Location: Location appeared dirty and there is nothing to do near by
Hotel is located in rather dirty lane ways. There is nowhere to eat outside of the hotel, just a few grotty take away places. The use of ipads to order food and room service was ok but not very good for people who have no knowledge of ipads. The concierge desk gave the impression they didn"t do much. I requested a wake up call as I had an early flight but it never came . Check on the 35th floor is inconvenient as you have to go up to check in and then down to the floor you are stayng on
for Everyoneby A verified travelerfrom Macau SAR
Nice hotel close to Millenium TowersPosted Apr 18, 2015
Check In is on 35th Floor. Just go straight there and save your time. Also check out on 35th Floor. Rooms are small but nice. Good internet connection (Free) didn't try the breakfast. Room service menu is on an iPad. Never tried it but looks impressive. Overall a pretty nice stay.
by A verified travelerfrom Singapore
Nice hotel but ....Posted Apr 1, 2015
Pros: large room compare to most Hong Kong hotel rooms, comfy bed/ pillows
Cons: Expedia should send our special request after our booking confirmation.
Location: APM mall, or a short walk to the jetty/ harbour, can have a good look of Hong Kong island.
First of all, direction given in the website still not that clear, as we cannot find the sign board for Chong Yip street. It was a short walk from the MTR station, just take note that, there's escalator at underground, which is the only way to reach the hotel from MTR station. The hotel was impressive, as there's a few nice art pieces displayed in the foyer. Reception is at the 35th floor, small but nice and chic. Here comes the annoying part, the receptionist mentioned that because I've made my booking through Expedia.com (travel agent), even though I have requested for a king size bed in a non smocking room, they never receive this request beforehand. I have made my booking back in Dec 2014, and they can only offer me a 2 single bed room, and transfer to the king size room the next day. I'm travelling with my partner for a vacation, this is so not sensible. However, we said queen size bed in smoking room is fine, so we were given what we asked for. The queen size room is actually cater for disable guest, the room is well-design for disable guest. Then we moved to the king size bedroom the next day, the lady said they have upgraded us the room. Overall, the room is nice and comfy. Pillow and bed are super comfortable-- highly recommend. The hotel is actually close the sea, and about 20 mins walk, you can reach a ferry terminal that connect to hong kong island. Lots of Hong Kong restaurant around the hotel. One station from Ngao Tao Kok, you will find a nice shopping
for Everyoneby A verified travelerfrom Aust
Very modern hotelPosted Feb 26, 2015
Had a gym and a meeting spot with tea/coffee facilities. Also free bottled water!! Reception on 35 floor. Very helpful staff. Bed was too hard for me. 4 nonalcoholic Free drinks. Munchies cost. Spacious room and bathroom. Situated in industrial type area. Cost $90 HK to Nathan Rd.
for Business Travelersby Nicolasfrom Nouvelle-Calédonie
Wonderful Place, Amazingly confortable bed & room!Posted Feb 21, 2015 on Hotels.com
Confort de l'hôtel excellent, chambre impeccable, spacieuse et lit divin ! Salle de bain très fonctionnelle et agréablement aménagée, avec une déco sympa. MAIS: le personnel de l'hôtel, au niveau de la réception notamment, est vraiment peu agréable et soucieux de vos besoins; de plus, le niveau d'anglais de ces personnes est, comme souvent à HK malheureusement, très approximatif, voire faible. Dans l'ensemble cependant, une fois les clés de la chambre en main, c'est un endroit exceptionnel pour le prix ! A recommander malgré ce petit détail de personnel à la réception!
for Everyoneby A verified traveler
舒服，便利，隔音不錯，要求換房都很快為我處理Posted Feb 21, 2015
for Couplesby A verified traveler
Posted Feb 19, 2015 on Hotels.com
for Business Travelersby Matthew
Posted Feb 17, 2015 on Hotels.com
for Business Travelersby si man
Posted Feb 13, 2015 on Hotels.com
for Couplesby A verified traveler
酒店位置隠蔽,check-in counter要上樓上Posted Feb 12, 2015 on Hotels.com