Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel

Posted Aug 15, 2014
Pros: room was clean with great view, lounge was excellent
The hotel was excellent and its location was ideal. Everything was in a walking distance. We highly recommend to include the lounge in your stay. The service and food was very good. The Ming restaurant is a must too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel n great location

Posted Aug 15, 2014
I met many great staff from hotel. They help me with geat information whenever I needed. Thks
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, excellent staff

Posted Aug 11, 2014
Stayed for a week and loved the place. Booked the club rooms - well worth it, all day food and drink available at no additional cost. Staff were exceptional and could not do enough for you. Roof top pool is a delight.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted Aug 5, 2014
Excellent service Location is great Ideal for families and shopaholics
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Just one night stay for transiting

Posted Aug 2, 2014
Pros: Location
Cons: crowd management
Location: easy access to public transportation and lot of shops for anything you like within short distance.
I got in during peak hour at noon, and the line is long and doesn't have much of a control of the line so people were cutting in. Although they have staff to assist, but just too many people without a proper management of the crowd.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Pleasantly Surprise and Delighted

Posted Jul 30, 2014
Pros: Friendly staff, the artwork displayed all around the hotel and hotel decor.
Cons: NIL - Continue the excellent service.
Location: Superb location, very near MTR and nothing is too far away.
We are a group of 6 - arrived on 26th July and we were greeted by a group of enthusiastic baggage assistants. We were lead to the guest lift to reception. Kevin attended to us at the reception and are extremely informative and even offered to call us once the room are ready. Our rooms are 3117, 3130 and 3131. Room is spacious and very clean, room attendant, engineering team and all service staff are extremely helpful. The engineering team did a great job in attending to our room (3131) choked in shower room. Kudos to the management for building such a fine team. Keep up the spirit of hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely modern hotel with great location

Posted Jul 23, 2014
The hotel is in a great location both for business and private travel. It is connected to Langham Place shopping mall which means you don't have to go outside (in monsoons!!!) to get to MTR, shopping, eating places etc. The staff are really friendly and extremely helpful! The club floor is definitely worth the upgrade with great variety of food and drinks available. I will definitely be back!,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

The Best Hotel in the world

Posted Jul 21, 2014
This is absolutely the best hotel in the world! People like this kind of hotel....
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur,MY

Convenient and comfortable hotel

Posted Jul 14, 2014
Pros: It's convenient and easy accessible to all places as it's near mtr station. Clean rooms and staff are very friendly and helpful.
I spent 3 nights at this hotel and I find it very convenient as you can access to almost everything as shops, restaurants and mtr are all nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location, Great hotel.

Posted Jul 14, 2014
Pros: Location, amenities, staff. The art pieces they put in the hotel were interesting and we appreciate their effort in doing so. Relaxing time at pool.
Cons: It is very a good level of service, nothing more could be asked for now.
Location: Shopping (mid level and street shopping) eating ( restaurants and shops) , visit to wet market,
It is very easy to get there from airport. Once there, it can access shopping centre and street markets and the MTR. It even has a small bus interchange. The room was comfy and well equipped and it really felt like home. The staff was helpful and we felt welcome. The stay there was enjoyable.