GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Executive Premier Floor 1 Queen bed - Best Rate
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Superior 2 Single beds - Best Rate
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Standard 2 Single beds - Best Rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Renovations and Closures
The following facilities are closed seasonally each year. They will be closed from 4 December to 31 March:Swimming pool
This information supersedes all other information in this property's description that relates to these amenities.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an outdoor pool and a children's pool, Novotel Citygate Hong Kong provides a health club, a steam room, and a fitness facility. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).
Business amenities at this 4-star property consist of a 24-hour business center, secretarial services, and technology support staff. Event facilities measuring 445 square meters include conference/meeting rooms, small meeting rooms, a ballroom, and banquet facilities. This green/sustainable hotel also offers a concierge desk, multilingual staff, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests at scheduled times.
Rooms
Novotel Citygate Hong Kong offers 440 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms feature sea or mountain views. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, makeup/shaving mirrors, and hair dryers.
In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and cordless phones with voice mail. Additionally, rooms include coffee/tea makers and irons/ironing boards.
All guestrooms are non-smoking.
Room Amenities
Dining
Novotel Citygate Hong Kong has 2 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Novotel Citygate Hong Kong
of guests recommend
out of 75 reviews
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Showing 1 - 10 results (of 75) · See more Novotel Citygate Hong Kong reviews
“Novotel Citygate Hong Kong”
Great hotel with coach service to and from the Airport with just a 10 minute ride. Attached to a great mall and the MTS train service.
“Convenient for flying in and out of Hong Kong”
Pleasant hotel and convenient for flying in and out of Hong Kong. They offer a free shuttle to the airport every 15 minutes. My room was small but clean, service is efficient and friendly but what you would expect at this price. If you have time between flights the hotel is connected to a large mall with lots of high end stores and even some outlet stores. Just about every store you can think of is in the mall so at least you will have something to do. Lots of places to eat. Internet access is expensive which is always a pet peeve. Never could get the lobby internet to work though other people seemed fine with it. Breakfast was good and not too expensive. Do not think this is the place to stay if you want to tour Hong Kong but works well if you have an early morning flight.
“Incredible Stay”
I highly recommend this hotel to anyone needing to stay near the HK airport. The airport offers a free shuttle to this hotel which is only a 10 minute drive from the airport. The hotel seems very new and modern. The rooms amenties are extremely comfortable (especially the bed) along with a great view of Citygate and the ocean. It is also connected to the Citygate mall which has all levels of shopping. Great experience overall.
“Great Stay - off the beaten path”
We booked a Superior Room/ Queen Bed for one night and wish we had booked it longer.The facility and room were beautiful. The room was very quite and private. The concierge and front desk staff were very helpful. The shuttle took about 20 minutes in traffic to get to the airport. There is an entire mall attached to the hotel which was great since it was raining the entire day. The MTR (subway) station is within the mall, too. That is very convenient because the hotel is out on it's own. There isn't really any "local" style shops, bakeries or eateries other than what is in the mall. We took the MTR for a reasonable price to the inner city and enjoyed local foods and shops.
“I will return”
hotel is perfect for one night layover. I arrived late because of weather delays. Five minute shuttle to hotel. Easy checkin. Had a late departure time so i spent alot of time in the mall which is connected to the hotel. Breakfast buffet was also good. Had a good selection of food. Not many channels on tv. That was the only downside. But all in all it was a pleasant stay and would recommend the hotel for short stays.
“Will stay there next time”
The hotel is about ten minutes ride from HK airport. The hotel runs the shuttle bus every fifteen minutes. This convenience, together with the clean room and tidy small gym, made our stay very nice. We had to add a third bed. (There's a reasonable charge.) The hotel employee set it up promptly.
“Will go back next time I am in HK”
Superb location! Close to the airport, next to the shopping mall, MTR station. Will definitely go back.
“Satisfactory”
Satisfactory
“great for HK-disney”
if HK disney is your main reason for going to HK then you can't go wrong with this hotel's location, comfort of stay, and staff services: a. free shuttle bus to and from airport b. 1 stop away from disneyland rail c. adjacent to outlet shopping mall without the need to go out d. great service from the front desk and concierge could be better: a. food in hotel very expensive better go to the hotel to get your caffeine / breakfast fix b. wi-fi is extremely/unbelievably expensive (please provide more computers for guests similar to the novotel nathan road in kowloon) other suggestions: a. hotel located in a relatively unpopulated area with lots of paved roads sidewalks so it could be a good idea to create a 2 to 3 mile running/walking map around/outside the hotel with signs/arrows etc. while running on the treadmill is ok for some running outdoors in beautiful weather is way better
“Location, location”
Great location for HKG airport, a little pricey at times but overall fairly satisfied. Upgrade to Executive Suite a no-brainer considering complimentary internet and breakfast included.
Showing 1 - 10 results (of 75) · See more Novotel Citygate Hong Kong reviews
51 Man Tung Road Tung Chung Tung Chung, 0 Hong Kong
Nearby Points of Interest
Location Highlights
The preferred airport for Novotel Citygate Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 2.6 km / 1.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Lantau Island, Hong Kong: Lantau Island offers a rural retreat from the city's hectic pace. More than 50 percent of the island is undeveloped, covered in woodland crossed by mountain streams and hiking trails, and punctuated by old forts and monasteries. Attractions include the Ngong Ping 5.7-km (3.5-mile) skyrail, Po Lin monastery and its 26-meter (85-foot) bronze Buddha, and Hong Kong Disneyland.
51 Man Tung Road Tung Chung Tung Chung, 0 Hong Kong
