Ratings based on 854 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom php

Not the best to be considered an airport hotel

Posted Jan 22, 2015
As an airport hotel they should be more accomodating and flexible in terms of check in and check out time. We arrived in early flight but had to suffer waiting for 5 hours for the room. (They were informed of the early arrival). We left earlier than check out time but it is counted as our lost.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Convenient location

Posted Jan 16, 2015
The room was only average and could have been cleaner. No wifi in the room was disappointing. However it was reasonably priced and very convenient to train, airport, shopping outlets and cable car to Giant Buddha and Po Lin monastery. Despite the negatives it's a good place to stay for the last couple of nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport

Posted Jan 16, 2015
Always stay at this hotel if flight is the next day. Very close to airport with complimentary shuttle back and forth. Spacious rooms with all the amenities. Staff efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Much more than expected.

Posted Jan 15, 2015
With only 15 hours in Hong Kong this was a great option. Free shuttles to the airport, great buffet breakfast... shopping attached was really great and the Taste supermarket was a great place to wander..
3 out of 5
Recommended
for Everyone
by A verified traveler

กลาง ๆ

Posted Jan 15, 2015
รร.กว้างดี พนง.พอใช้ได้ เดินทางสะดวก ใกล้แหล่ง ชอปปิ้ง
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, MO

Great hotel near the airport

Posted Jan 9, 2015
We had a last minute 15 hr layover in Hong Kong and wanted to find a hotel near the airport. This hotel was PERFECT! They had a FREE airport shuttle that picked us up from the airport right when we got there (we seriously only waited 2 minutes) and the drive to the hotel was less than 10 minutes. The room was very nice and the room was modern, clean, and comfortable. The hotel is directly connected to Citygate mall (via escalator) and the metro station. The staff was super friendly and answered all of our questions about how to get to Hong Kong via the metro and where we should go when we get there. They have a SUPER helpful handout about the metro and suggested stops, which really helped us. Overall, it was a great find at the last minute!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Excellent location.

Posted Jan 8, 2015
Cons: Under the bath rim was quite mouldy with a few dark hairs. To be improved- when cleaning the bath, staff should look under the bath rim/ tiling.
Stayed overnight due to a 20 hour stopover between flights. Beds , very comfortable. Staff accomodating, good sound insulation from outside noise. Would stay there again.
2 out of 5
by A verified traveler

Upgraded แต่ไม่ได้รับบริการที่ดี

Posted Jan 4, 2015
พัก 4คืน 2ห้องUpgraded เพิ่มเงิน ราว16,000บาทได้ชั้น 22 ซึ่งเป็นชั้นพิเศษ เราเพิ่มเงินเพื่อต้องการห้องพักและบริการที่ดีขึ้น ชั้น22 non-smoking เพราะครอบครัวเรามีเด็กๆแต่ปรากฏว่ามีกลิ่นบุหรี่เข้ามาผ่าน ช่อง air condition ทั้ง 2คืน เหม็นมาก แจ้งเจ้าหน้าที่แล้วแต่ไม่ได้รับการแก้ไขอะไรเลย สักอย่าง ไม่ขึ้นมาดูห้องพักด้วย เซ็ง
3 out of 5
by A verified traveler

Posted Dec 21, 2014
Surprised that the hotel charges for WIFI in the room. Inconceivable in this day and age. Would not recommend for that reason.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom China

Nice hotel 10 minutes drive to the airport.

Posted Dec 2, 2014
Pros: It is very covenient of trafic. shuttle bus to and fro airport and hotel.
Location: Park, Ang Ping cable car, shopping
The Gateway Outlets is just downstairs. It is very convenient to go to other areas for the subway and bus stations are within the same building.