Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Well located with MTR and Temple Market close

Posted Oct 20, 2014
Pros: Location, size of room, room service and good bathroom.
Location: Temple Street market
Well located with MTR and Temple Market close. Actually located off Nathan on Saigon Street. Lots of restaurant nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is close to shop & night market.

Posted Oct 10, 2014
Hotel is comfortable, clean & well maintained. Eating places are plentiful around the hotel. There is a shopping mall & night market across the road.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Highly recommended!

Posted Oct 6, 2014
Pros: The rooms were very comfortable and stylish.
Location: The MTR was very close as well as great shopping. Everything a traveler might need is just steps away.
This hotel EXCEEDED my expectation, it was wonderful in every way. Stylish rooms, great staff, and the location was perfect for getting around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel in HK

Posted Oct 3, 2014
Pros: Location, location, location - close to everything including transport and eateries. Comfort level good and price is reasonable for Hong Kong.
Cons: Not really
Good hotel with friendly staff everywhere. Rooms are typical HK - smallish but neat, clean and tidy. Bed is comfortable. Internet is a good speed. Meals and bar are typical good standard. The location is the big attraction with this hotel, being almost on Nathan Road, 3 blocks from Jordan station. Eateries and shopping are close and handy. 2nd time this year I have stayed there. Will look at returning again.
5 out of 5
Recommended
for Families
by A verified traveler from Sydney

Excellent for family stay

Posted Oct 2, 2014
Location convienent , free fold out sofa bed for my son so we don't have to pay extra or sleep with him. That is quiet hard to find in Hong Kong. Modern décor, clean room. Staff very helpful & polite. Highly recommended for family stay. Definitely will be back. Lots of restaurants, shopping and a supermarket in 5 min walk. Famous Nathan Congee & Noodles is right opposite. Famous BBQ piglet in front window of restaurant is in next street. MTR only 3 minute walk. Cheap laundry shop (HK$75 for 4kg of cloths for wash, dry & fold -not DIY) is around the corner which is very handy for family. Only problem is that its in among old residential buildings. So there is water dripping from air con above as you walk along the nearby streets & off smell in the morning when rubbish trucks coming. All in all that's part of HK. Will be back for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler from MY

Comfort and convenient

Posted Sep 30, 2014
Pros: Confortable and convenient
Cons: Quality of the water. It says is safe to consume, however contain taste of the pipe.
Location: Walking distance to Avenue of Star, Temple Street, MTR, loads of shopping and good food. Take bus no. 1A or 9 to Kowloon City more restaurants
very near to MTR, bus station, walk across the road has many delicious local food.
3 out of 5
Recommended
for Everyone
by A verified traveler from China

1 night was enough

Posted Sep 23, 2014
Pros: The rooms were big and very comfortable, the hotel was modern and clean.
Cons: Friendlier staff with better attitudes and free internet access in the rooms (at least cheaper). The "free" Wi-Fi offer is for 20 minutes in the lobby
Location: Best thing about this hotel - It's across the street from The Oak Tree Ristorante! The best Italian food in Aisa! Good Shopping and Tailor Shops Close
Stayed here for one night. Although the staff members were helpful, they were not very personable and I felt like I was bothering them if I needed help with anything. The room was very comfortable and quite large for a room in Hong Kong. We had business to conduct online while we were here and the 'Free' internet ended up being 20 free minutes in the lobby. I think any hotel where you pay these kinds of room rates should come with free internet in your room. $17.00 for 24 hours of internet in your room is a little exorbitant, especially when there are hotels that are just as nice where the internet is free. The lobby area was very noisy. People everywhere in the lobby trying to get on the free internet with their phones. The Computer Corner was crowded with people waiting to use one of the 4 computers. If your stay involves and type of work where you will need to be online or a conference call, as ours did, find a different hotel or be prepared to pay the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

clean hotel close to the station

Posted Sep 21, 2014
Pros: Cleanliness of room
Cons: The decor at the reception
Location: Train station close by
no internet in my room isn't okay, a superior room, i had to keep going downstairs to the lobby to check my emails
3 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

nice

Posted Sep 14, 2014
Pros: room
Cons: better food in the hotel
hotel room was very good ,but the scene from the room was not good,old buildings this hotel is situated in a very good location ,mc donald just 2min away,fast food is everywhere,temple street market 5min walk,lades market was 30min walk.shopping in nathan road was very good ,so many shops in nathan road,don't go to stanley market as its far from the hotel and its not so good,same as the ladies markets.overall i liked this hotel as it was all walking distance
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Novotel was excellent but the location not so

Posted Sep 6, 2014
The hotel and the staff are excellent,although we were very close major public transport shopping,we found its too close to the hustle and bustle of the big city. Rearly didn't enjoy walking outside in the congested cit which is just outside of the door step.