Ratings based on 1,067 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Apr 23, 2015
Right in the middle of shopping area. Tsim Sha Tsui.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Centrally located close to MTR and good shopping

Posted Apr 18, 2015
Well presented hotel centrally located on Nathan Rd. Close to MTR rail, great shopping and restaurants. Clean rooms, cosy bar and Some of the best staff I have experienced - remaining inconspicuously in the background but all the time ready to serve. Minor complaint; on returning to my room each evening the air conditioner was always set too cold. I recommend this hotel and would have no hesitation in staying here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nicely located family hotel

Posted Apr 12, 2015
I and my wife stayed in Novotel Kowloon in the first week of April 2015. Every thing was good including location & breakfast. I wish buffet dinner was reasonably priced.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to public transport and markets. Clean

Posted Apr 6, 2015
The staff where very good and well informed about local area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto Canada

Excellent Location!

Posted Apr 4, 2015
Pros: Clean Quiet Hotel. Happy hour, the you can buy one drink and another one drink free.
Cons: Internet for nowadays should be free. Because this hotel still charge the internet in the room, lobby is so cloudy and does not look right.
Location: Station is very close. Out door restaurant and night shopping is close by.
Stayed for four night this time. This is my second time to stay. Very nice location for business use. Close to station and easy to find the taxi too. At night, walking distance to small shopping malls, street restaurant, and Street shopping. Also I recommend the congee restaurant in front of the hotel entrance which cost HKD35 per bowl. They do not have English menu but you can just tell Chicken or Fish.
4 out of 5
Recommended
for Everyone
by A verified traveler

very conveniently placed around shopping centres

Posted Mar 29, 2015
Pros: location
Cons: cannot not think of anything.
Location: shopping etc
It was a great experience. Easy access to metro and other transport
Comment from Hotel Management
Mar 31, 2015 by Novotel Hong Kong Nathan Road Kowloon, Hotel Management
Dear Guest, Glad to hear that you had a wonderful experience and enjoyed the convenience. Our team is looking forward to your return for another great experience. Kind Regards, Novotel Hong Kong Nathan Road Kowloon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada.

Great location, blood service

Posted Mar 29, 2015
Rooms are a tad tight with minimal storage but still a great option in HK.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
Walking distance to Jordan MTR, and Australian Diary Co (famous food place)
Comment from Hotel Management
Mar 31, 2015 by Novotel Hong Kong Nathan Road Kowloon, Hotel Management
Dear Guest, Thank you for posting a comment. The neighbourhood is actually great for foodies and the famous Australian Diary Co is just a couple of streets away from our hotel. Hope to see you again soon for another great adventure! Kind Regards, Novotel Hong Kong Nathan Road Kowloon
2 out of 5
by A verified travelerfrom Montreal, QC

Good location but rooms are tired!

Posted Mar 25, 2015
Cons: Provide Wi-Fi standard.
I was disappointed by the overall quality of rooms. They are getting old and tired. There is no standard Wi-Fi in rooms, which in this day and age is unacceptable. I also had flies in my room. I stayed one week earlier at the Eaton Hotel which is one block away and a much better value.
Comment from Hotel Management
Mar 31, 2015 by The Management, Hotel Management
Dear Paul, Thank you for your valuable feedback. We’re fully aware of your concerns and have raised this with the department responsible to follow up. We regret that high humidity is quite common during spring time. Hence we have heavy duty humidifiers to relieve the condition. Please accept our sincere apologies for the inconvenience caused. Understand your concerns about wifi, some of our room types offer free wifi access on higher floors. However, if you just need to check a few emails, free wifi is available in the bar and lobby; and the 6 iMacs as well. We hope to see you again. Best Regards, Novotel Hong Kong Nathan Road Kowloon
1 out of 5
by A verified traveler

Excellent Room, Terriable Front Desk

Posted Mar 25, 2015
Booked a king size bed room through internet, told by the reception lady all the room with king size bed were sold out when checking in. My only option is to take 2 single bed room. The excuse from the hotel or reception lady is, "You've Booked the Room too LATE!!! " Screwed up my night to celebrate with my girl.
Comment from Hotel Management
Mar 31, 2015 by Novotel Hong Kong Nathan Road Kowloon, Hotel Management
Dear Guest, Thank you for the feedback and understanding, we're truly sorry for the lack of king beds on this occasion. Please accept our sincere apologies for the inconveniences caused. However, we were glad to read that the room was to your liking. Looking forward to have you stay with us again soon. Kind Regards, Novotel Hong Kong Nathan Road Kowloon