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Reviews of Ying’nFlo, Wesley Admiralty, Hong Kong by Langham Hospitality Group

3.5 out of 5
Ying’nFlo, Wesley Admiralty, Hong Kong by Langham Hospitality Group
22 Hennessy Road, Wanchai, Hong Kong

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 1001 reviews" "
Rating 8 - Good. 461 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service
Would score higher, if not for the ongoing lobby renovations
Stayed 7 nights in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
It was a nice visit. Room was good and staff very friendly and helpful.
Stayed 5 nights in Apr 2024
Response from Manager Team on Apr 14, 2024
Dear Jason, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

10/10 Excellent

Tommy

Liked: Staff & service, property conditions & facilities
Very good
Stayed 4 nights in Mar 2024
Response from Manager Team on Apr 5, 2024
Dear Tommy, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

8/10 Good

Bryant

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities
Was under construction, housekeeping kept disturbing even when do not disturb was on
Stayed 18 nights in Mar 2024
Response from Manager Team on Mar 30, 2024
Dear Bryant, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

10/10 Excellent

Michael Linden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great property in a wonderful location. The hotel is really close to central but also a stroll from Wan Chai. Great for a tourist to get out and explore the city of Hong Kong and easy to the MTR/Bus or Tram. A short walk to the harbour for walks and runs. There are lots of restaurants (European/North American/Asian) near and plenty of local shops as well. So I’m burying this further down, as it’s not really a reflection of the hotel, just on my trip to Hong Kong. I came for 6 days from UK just to Hong Kong. I suffered quite bad jet lag as a result. Why do I mention this? Well if I was to book a hotel again I would maybe look to get a hotel with more public space (this one has none) as somewhere to chill in the quieter hours. I would also maybe look into a hotel with a gym, as somewhere to pass the time in the middle of the night. These are not a reflection on this hotel, as it is great value for money, but might be something you want to consider when looking at hotels. You might also just be happy to sit in bed and read!
Stayed 6 nights in Mar 2024
Response from Manager Team on Mar 27, 2024
Dear Michael Linden, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood in a beautiful city. Staff was very helpful.
Stayed 7 nights in Mar 2024
Response from Manager Team on Mar 27, 2024
Dear Timothy, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

10/10 Excellent

Mark

Staff is wonderful. Very, very helpful and good natured. All and all a wonderful experience. Great location and value for money!
Stayed 12 nights in Feb 2024
Response from Manager Team on Mar 20, 2024
Dear Mark, thank you so much for sharing your experience and recommending us on hoels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel. Front desk was especially kind and helpful. 10/10 experience.
Stayed 4 nights in Feb 2024
Response from Manager Team on Feb 28, 2024
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place building was okay.
Stayed 24 nights in Jan 2024
Response from Manager Team on Feb 6, 2024
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

8/10 Good

Kam Pui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services and the location are good.
Stayed 8 nights in Jan 2024
Response from Manager Team on Jan 30, 2024
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

In Young

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manager Team on Jan 18, 2024
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

8/10 Good

Julsar

Liked: Cleanliness
Ok
Response from Manager Team on Jan 15, 2024
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

4/10 Poor

Owen, Singapore

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Used to be Ozo hotel and much better than. Standards have dropped.
Response from Manager Team on Jan 15, 2024
Dear guest, Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the standard. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Tea

6/10 Okay

Emma

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing. Not as great as the pictures.
My first impressions of the hotel were really poor. Decor of the room was not as shown in images of the hotel on Hotels.com. The floor I was in had a wood laminate floor, red decorated highlights, and oldfashioned 80s but new stule red lightshade and a garish cartoon mural on the wall. Not the elegant images shown. In my room, one of the bedside lamps revealed a large hole in the wall behind it. And the light switches worked strangely. From my room I could hear the man snoring next door and it was outside the cleaners room who were talking at the tops of their voices. Not peaceful at all. At 4am after complaining once before at 11pm, the staff allowed me to change room. The second room on a higher floor was decorated in the same way as the website. Although I could not work out for the life of me what could be the actual view in the pictures from any direction. I was happier here. Except the bathroom was cramped, shower leaking, no sink space. Also there were watermarks along the corridor carpets and a lot of scuff marks. AND you could hear the noise in other rooms across the hall and further down. The hotel was really noisy and the entry was a mess of luggage not locked away, just held behind the circular desk. Nothing appeared as slick as the images for the hotel. The positives were the hotel is in a great location for being immediately on Hong Kong Island. But I would not stay here again based on the price vs quality of hotel.
Stayed 5 nights in Dec 2023
Response from Manager Team on Jan 9, 2024
Dear guest,Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the room. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Tea

6/10 Okay

Tim David

Traveled with family
Liked: Property conditions & facilities
Nice place and the service desk was very helpful. But, when I ask that we have more water to make coffee I was told I could only have 2 waters a day by the room service. this happened 2 times. I would think you would have not limits on water. Also he insisted on cleaning the room the next morning, even after I told him I did not want it to be. I hung the sign so the room would not be cleaned and they came in anyway. Also we went out one day and came back to find 2 service men in or room claiming to be fixing a light. I would think they should have to ask and not enter the room without us there. a bit rude.
Stayed 4 nights in Jan 2024
Response from Manager Team on Jan 9, 2024
Dear guest, Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the service standard. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Tea

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Manager Team on Jan 9, 2024
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome your back. Sincerely, Manager Team

2/10 Terrible

Shao Hui

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad bad policy
Stayed 1 night in Dec 2023
Response from Manager Team on Jan 5, 2024
Dear guest,Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the policy. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Tea

10/10 Excellent

Ming-Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and convenient.
Stayed 4 nights in Dec 2023
Response from Manager Team on Dec 29, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

Donald Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Stayed 1 night in Dec 2023
Response from Manager Team on Dec 24, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on hotels.com We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Yiren

Stayed 1 night in Dec 2023
Response from Manager Team on Dec 21, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

Jianle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager Team on Dec 21, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

Jonathan Robert De La Paz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Manager Team on Dec 21, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

6/10 Okay

Anthony Y.

Liked: Cleanliness, staff & service
It’s a decent place to stay except the bed was not too comfortable.
Stayed 4 nights in Dec 2023
Response from Manager Team on Dec 12, 2023
Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the bed was not too comfortable. We pay great attention to the guest experience, and we will re-examine and improve the problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort and convenient stay
Very friendly staff. Recently renovated{?} so facility appears fairly new. Needs thorough cleaning to keep the place thoroughly clean! Close to public transit and situated in a very convenient area - close to local shopping and restaurants.
Stayed 12 nights in Nov 2023
Response from Manager Team on Dec 8, 2023
Dear guest, Thank you so much for sharing your experience. We are delighted that you enjoyed our cozy facilities, convenient location. Your feedback is always valuable to us. All the best to you and we look forward to having another opportunity to welcome you back. Kind regards, Sincerely, Manager Team

10/10 Excellent

KAM WING, MARKHAM

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with the hotel will be back
Stayed 4 nights in Nov 2023
Response from Manager Team on Dec 8, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for MTR, busses and trams, eateries and shops. Clean and quiet. Just about everything you would want. Only comment couple of staff at reception too aloof and seems tensed when approached.
Stayed 10 nights in Nov 2023
Response from Manager Team on Dec 8, 2023
Dear guest, Thank you so much for sharing your experience. We are delighted that you enjoyed your stay. Your feedback is always valuable to us. All the best to you and we look forward to having another opportunity to welcome you back. Kind regards, Sincerely, Manager Team

8/10 Good

Emma, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a smooth check in. Staff were friendly.
Stayed 10 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. sincerely, Manager Team

8/10 Good

Azjargal

Business traveler
Disliked: Amenities
Construction work at the hotel. So there is an issue with toxic smell coming into the room.
Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. sincerely, Manager Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very decent sized, there are flaws in the hotel but it's all minor... I really enjoyed my stay!
Stayed 9 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good and reasonable hotel, let down a little by the fact that it's not (as described) a new hotel, but an old one that is in the middle of a re-brand and renovation. The room I received did not have a safe in it as advertised, and in spite of the hotel's own advice to "use the safe provided". However the staff were lovely and very helpful, the hotel is clean and the bed lovely, and the area is incredibly convenient for transport, shops and dining. Overall highly recommended, but let down slightly by lack of advertised features and overall state of the building/decor.
Stayed 4 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the room. We pay great attention to the guest experience, and we will re-examine and improve the problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

8/10 Good

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. This was our second time checking into this hotel in a month. Overall, it was clean & modern even though it’s still under renovation. Staff are very helpful & courtesy. Room was small but understandable as we were talking about Hong Kong property. We had issue with water temperature adjustment in the shower room in our first stay. However, this wasn’t an issue this time. The only drawback for people didn’t want to walk a lot was this property was in between of two different MTR station. It was a bit of walking to either one (about 10 mins walk on either direction). That said, trams & buses were readily available just outside the hotel. The hotel didn’t have Chinese name. So you might have problem telling taxi driver about the location. Overall, we were happy with the hotel and would consider to stay again due to its good CP value.
Stayed 2 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the room. We pay great attention to the guest experience, and we will re-examine and improve the problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
If you like modern Scandinavian design with everything there but no clutter then this is for you. Considering it’s downtown HK the room was larger than expected and everything just right. Not many facilities in the hotel but that’s fine as there are dozens of dining choices on the doorstep. I enjoyed the stay
Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 30, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

ABDULRAHMAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good , put there is a renovation in the hotel 😃
Stayed 4 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

May

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 13 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Clean. Smack dab between two stations — five minute walk to either Wan Chai or Admiralty. Lots of dining options around it, and even a couple of dessert places. Near Pan Pacific shopping mall. Could be confusing for a first timer to leave the Admiralty MTR and find the hotel unless you pay attention. Lobby under renovation.
Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hair on the bed, poor room cleaning.
Room is a bit tiny. Long black hair on my bed next to pillow when I first checked in, very disappointed. No hand towel for the sink, even though there was a holder for hand towels.
No hand towel, and reception says they don’t provide them.
Hair was found on the bed.
Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest,Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the service standard. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

4/10 Poor

JOSEPH, orem

Business traveler
Disliked: Amenities, property conditions & facilities
This hotel had nothing to offer. The rooms were very small. No coffee in room? No sugar? No room service. AC won’t stop running even if you grin it off. Price was too high for what this sad Hotel had to offer. Never again!
Stayed 4 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest,Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry about the issues with the service standard. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

10/10 Excellent

casey yue kai

Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 24, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

DOUGLAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a plesant stay for 3 nights, however hotel is still under renovation but it didn't bother my stay at all.
Stayed 3 nights in Nov 2023
Response from Manager Team on Nov 13, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Yanlin

Liked: Amenities
nice place to live.Thank you.
Stayed 2 nights in Nov 2023
Response from Manager Team on Nov 13, 2023
Dear guest, Thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N
The room was very clean. The staff very nice. The only odd thing is the entrance hallway to the elevators. It seems that they are doing some remodeling. Just slightly inconvenient as the small hallway is small.
Stayed 2 nights in Oct 2023
Response from Manager Team on Nov 1, 2023
Dear guest, thank you so much for sharing your experience and recommending us. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Manager Team on Nov 2, 2023
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. sincerely, Manager Team

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Front desk staff was not too friendly or welcoming.
Stayed 2 nights in Oct 2023
Response from Manager Team on Nov 2, 2023
Dear guest, Thank you for staying at Ying'nFlo, Wesley Admiralty, Hong Kong, and taking your precious time to give us your comments and guidance so we can continue improving. Your feedback is always valuable to us. We are very sorry that the staff service did not meet your expectation. We pay great attention to the guest experience in the hotel, and we will re-examine and improve the hotel's problems. We're committed to doing better and sincerely look forward to serving you when you visit Ying'nFlo, Wesley Admiralty, Hong Kong again. Sincerely, Manager Team

10/10 Excellent

jaime

Stayed 2 nights in Oct 2023
Response from Raymond-Front Office Manager on Nov 2, 2023
Dear guest, thank you so much for sharing your experience and recommending us on Expedia. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. sincerely, Manager Team

8/10 Good

KUNIHITO

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from Manager Team on Oct 17, 2023
Dear guest, Thank you so much for sharing your experience and recommending us. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Chi Heong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly location and efficient service
Stayed 3 nights in Oct 2023
Response from Raymond-Front Office Manager on Oct 17, 2023
Dear guest, Thank you so much for sharing your experience and recommending us. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

8/10 Good

Chien Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager Team on Oct 17, 2023
Dear guest, Thank you so much for sharing your experience and recommending us. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!
An excellent stay and very polite staff. We loved our week here as did my father. They upgraded us to a double bed for free which was great since collectively we had booked 17 nights between us. Staff were lovely, check in was ultra quick and the only point I'd mention is that despite being told repeatedly not to, people in this part of the world continue to smoke indoors so the hall smelled like smoke. Luckily the room did not and it was clean and fresh. Would recommend.
Stayed 7 nights in Sep 2023
Response from Raymond-Front Office Manager on Oct 10, 2023
Dear guest, Thank you so much for sharing your experience. We are delighted you enjoyed your stay, and most especially the services from our team members. Your feedback is always valuable to us. All the best to you and we look forward to having another opportunity to welcome you back. Kind regards, Sincerely, Manager Team

8/10 Good

l

Business traveler
Liked: Cleanliness, amenities
new, free coffee@lobby
Stayed 4 nights in Oct 2023
Response from Manager Team on Oct 8, 2023
Dear guest, Thank you so much for sharing your experience. We are delighted that you enjoyed our convenient location, All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, tidy hotel.
Stayed 3 nights in Oct 2023
Response from Raymond-Front Office Manager on Oct 10, 2023
Dear guest, Thank you so much for sharing your experience and recommending us. We are delighted that you enjoyed your stay with us. All the best to you and we look forward to having another opportunity to welcome you back. Sincerely, Manager Team