Ratings based on 877 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Colombia
Very good hotel, just below Honk Kong Airport.Posted Sep 10, 2014
Pros: Very good service.
Cons: It could have more space in the bathroom.
It's an excelent option if you are in transit in Hong Kong.
for Everyoneby A verified traveler
Very close to airportPosted Sep 4, 2014
The hotel need renovation. Room is outdated. Carpet and sofa are dirty. The only good things are location and good staff.
for Everyoneby A verified traveler from bangalore
Good hotel near the air portPosted Aug 31, 2014
Easy to reach hotel with in 10 min and link to city by airport train very convenient. You can collect concession ticket from the hotel . Unfortunately the check out time is 12 noon
for Everyoneby A verified traveler from SoCal
Super convenient.Posted Aug 30, 2014
A short stroll from the aiport to the hotel. I also got the best massage I've ever had there from the spa. The only thing i did not like was the only way you could turn the lights on was to stick your room key in a slot. Not that bad of a thing, but you had to remove the key to shut off the lights. Now imagine waking up at 4am and trying to kind the slot in the dark to turn on the lights!
by A verified traveler
Posted Aug 26, 2014
Over priced stains on Walls and bed linen . 2 hour wait for room service. No 115 Vac for comp recharge etc.
by A verified traveler
Close to airport & MTR, could give more for $Posted Aug 19, 2014
Location: Close to MTR, directly connected to airport
Things I liked: I could easily access the airport express MTR; Starbucks in the airport was easily accessible; small room without frills but I wasn't needing much as I wasn't spending much time there; good breakfast; nice lobby features; overall felt pretty safe there as a single traveler; nice bar/grill downstairs, though somewhat pricey Things I didn't like: Wifi in common areas was for a max of 30 min per 12 hours - made it challenging to access the internet for what I needed; safe didn't work in my room; wasn't able to check in earlier than 2 pm - waited in excessively long line (around 30 minutes) to check in only to be told that 2 pm would be the earliest and to come back then (most hotels let you check in early if the room is available - they didn't check for an open room); listed that there was a health club - didn't list you had to pay extra to use it; really no noise filter between rooms - I heard everything from people in the hallways and a bunch from the people next to me I have some friends going to Hong Kong for fun and didn't recommend this hotel to them as I found that many of the hotels on Hong Kong Island or Kowloon would have the same accessibility, be the same price, and give more features.
for Everyoneby A verified traveler from australia
Very comfortable hotelPosted Aug 19, 2014
Pros: Friendly, helpful and goo service
Cons: No faults
Location: Not applicable due to short stopovers
Closeness to the terminal a real bonus. Several restuarants within the complex. Ideal for stopover.
for Everyoneby A verified traveler from AZ
nice hotel near to airportPosted Aug 14, 2014
Pros: very close to the HK airport, walking distance.
it's a good place to stay for the next day flight. overall experience is good, but the room isn't soundproof enough. Noise in hall can be clearly heard in room. Especially at midnight, other customers' action disrupted my sleep.
by A verified traveler
Painfully slow check-inPosted Aug 13, 2014
Pros: Just that it is next to the airport, that's it.
Cons: Front desk staff, being a bit more courteous or friendly.
I was relieved there was hardly any line-up when I check-in. The check-in time was very slow. The staff took a long time looking at the computer; yet hardly spent much time/words explaining the hotel or direction to the room to you, very short and curt. I won't stay here again.
for Everyoneby A verified traveler from Nebraska
Very comfortable however a few problemsPosted Aug 13, 2014
Pros: You could walk to the airport through a covered walkway comfortable beds .
Cons: Free Wi Fi should be included for the cost of the hotel
Location: There is a free shuttle service to a shopping mall and some other activities. Also a delightful, reasonable gift shop.
It was nice to be able to walk to the airport. We had returned from China before flying home and were tired of taxis. The bell boys could have been more helpful in directions. An expensive hotel like this should have free WI Fi-- even Super 8 has it. My husband left some change out on a desk and it was gone after the maid cleaned.