Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

コンベンションセンターに隣接し、地下鉄駅利用にも便利。

Posted Dec 16, 2014
Pros: コンベンションセンターでの出張事案であったので、便利だった。
Cons: トイレ便器の下部からごくわずかの水漏れしていた。若干の下水臭が付近にしていた。部屋まで漂うものではないし、すぐ脇の排水溝に流れていたので、我慢した。 エアコンの温度設定が24度以上に上がらないので、寒く感じるときもあった。就寝時はOFFで特に問題ない。
ルームガーデンビューからシーサイドビューへアップグレードしてくれた。 ツインルームであったが、特に狭い感じはしなかった。
Comment from Hotel Management
Dec 19, 2014 by Hans Loontiens, Hotel Management
Dear Hiro116 Thank you for sharing your experience in Expedia. We regret that the malfunctioning toilet drainage and room temperature caused you unpleasant experience. Please contact me and we will act immediately for improvement. Many thanks for your valuable comments, which will definitely lead to further development for our services and products. Warm regards Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Would highly recommend

Posted Dec 15, 2014
Pros: Everything
Cons: Nothing
Lovely hotel in a great location with fab views over the harbour. Comfortable compact but perfectly formed well thought out rooms. The breakfast was fantastic - so much choice and great dim dum and Chinese options as well as an array of every breakfast item you could wish for. Lovely pool and garden, friendly staff - absolutely no complaints!
Comment from Hotel Management
Dec 18, 2014 by Hans Loontiens, Hotel Management
Dear Guest Thank you for your recommendation. We are pleased to know that we meet your needs. We look forward to welcoming you again. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Top Class Experience.

Posted Dec 15, 2014
Pros: Everything.
Cons: Nothing based on my last visit.
Location: The location was good. It was a short stay but I was able to walk to most places.
The staff were wonderful, the room was clean, the bed was comfortable, the views were spectacular. I required the assistant of a doctor late one night (nothing serious) the hotel management arranged for one to visit almost immediately. I would definitely stay again.
Comment from Hotel Management
Dec 18, 2014 by Hans Loontiens, Hotel Management
Dear Robin Thank you for sharing your experience about your stay with us. We are glad all aspects of your visit were exceptional for you. I hope you had recovered and look forward to seeing you again! Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by the waterfront

Posted Dec 7, 2014
Enjoyed our stay. Polite, helpful and attentive staff without being intrusive. Arrived late, had dinner at hotel's Dynasty Restaurant. Excellent food and service.
Comment from Hotel Management
Dec 9, 2014 by Hans Loontiens, Hotel Management
Dear Guest Thank you for staying with us and visiting our newly renovated Dynasty Restaurant. Glad to hear that you have a great time with us. Sincerely Ricky Yeung Director of Front Office
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UK

Good to be back.

Posted Dec 2, 2014
Pros: A good business hotel in a good location.
Cons: I look forward to going when the building work around the hotel is finished.
Location: Location is excellent as I am on business I do not explore (sadly)
I have stayed at the Renaissance many times and will be returning again in January. The hotel is well located and staff are friendly, rooms very comfortable and clean. There has been building work around the hotel for a couple of years but as I am on business it doesn't really worry me. I have also recommended this hotel to others and all have been pleased.
Comment from Hotel Management
Dec 3, 2014 by Hans Loontiens, Hotel Management
Dear Guest Thank you for your continuous stays and recommendation. We look forward to seeing you again in January. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Shanghai

Excellent service and convenient location

Posted Dec 2, 2014
Outstanding staff. The rooms are very modern and clean. The views of the harbor are incomparable. Very convenient location. It is close to MTR and WanChai Star Ferry terminal, both are within 5 minute walk.
Comment from Hotel Management
Dec 4, 2014 by Hans Loontiens, Hotel Management
Dear Henry Thank you for sharing your experience, I am glad that you enjoy your stay overall. We look forward to welcoming you back to Renaissance Harbour View Hotel. Yours sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom osaka

展示会に便利

Posted Nov 20, 2014
清潔で快適 フェリー乗り場に近いので、九龍にも早く行ける スタッフの対応も、フロントのみならず全ての場所の人が良い
Comment from Hotel Management
Nov 24, 2014 by Hans Loontiens, Hotel Management
Dear yuki Thank you for your kind remarks about staff service and our convenient location. See you soon. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom long beach

Awesome great view!! Will come back!

Posted Nov 16, 2014
Great hotel. Very convenient access to ferry Kowloon. There was construction, but not bad. Excellent views, awesome gym and pool. Love this place and will come back. Staff was wonderful, really polite and going out of their way to assist :) wonderful experience!
Comment from Hotel Management
Nov 25, 2014 by Hans Loontiens, Hotel Management
Dear Leigh It is wonderful to hear that you have a great time in our hotel. Look forward to your next visit. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Wan Chai.

Posted Nov 11, 2014
Great pleace for busses and pleasure. Excellent stuff.
Comment from Hotel Management
Nov 25, 2014 by Hans Loontiens, Hotel Management
Dear Guest We are delighted that you are pleased with the hotel location and staff service. Hope to see you soon! Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorkshire

room with a view

Posted Nov 5, 2014
Pros: Amazing space and cleanliness.
Cons: Price of food and drinks.
Location: As above, good for MTR.
Although we did not use the catering our room facilities and excellent view of the harbour was brilliant. Good location for MTR and facilities on HK Island.
Comment from Hotel Management
Nov 21, 2014 by Hans Loontiens, Hotel Management
Dear Steve Thank you for sharing your stay on TripAdvisor, we are glad you had a marvelous experience overall. We look forward to seeing you again. Sincerely Hans Loontiens General Manager