Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Perfect location & great hotel.

Posted Aug 12, 2014
Lovely hotel with a luxury feel. Loved the open lobby & harbour view room was amazing to wake up to. Relaxing yet amidst the exciting hustle of HK.
Comment from Hotel Management
Aug 15, 2014 by Hans Loontiens, Hotel Management
Dear Guest Glad that you like the hotel’s surroundings and facilities. Please revisit soon. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Aug 2, 2014
Great service, great location. Would definitely go back. Pool was great and morning buffet was outstanding. Room was clean and well kept
Comment from Hotel Management
Aug 5, 2014 by Hans Loontiens, Hotel Management
Dear Guest Thank you for your kind remarks about the hotel location, guestroom, service, breakfast buffet and pool… We look forward to welcoming you again in the near future. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London, ON

Exceptional Hotel

Posted Jul 6, 2014
Pros: Everything!
Fantastic location, 5 min. from Star Ferry, and 5 min. on the overhead walkway to MTR Wan Chai Station. Large clean rooms overlooking Victoria Harbour and Kowloon. We arrived early and were able to check in at 7AM! We also asked for a late check-out due to a night flight and they gave us till 8PM!! The entire staff were very polite, friendly and professional. If you are a Marriott Rewards member try to get on the club level - free breakfast, dinner and cocktails - well worth the extra you might pay for these suites. The hotel gym is state of the art and has everything you need including as much bottled water as you like. The hotel pool is beautiful over-looking Victoria harbour and surrounded by a lush garden area. We were there in July with temperatures in the 30's so wanted a cool dip - but the water was very warm - still nice though. Nothing bad to say about this hotel. There is a 7/11 right next door for snacks and beer. If you are there for three days - purchase the 3-day unlimited MTR/Airport Express Octopus Card - it is great value - and you can go everywhere. You will not be disappointed with this hotel.
Comment from Hotel Management
Jul 18, 2014 by Hans Loontiens, Hotel Management
Dear Barb Thank you for sharing your wonderful experience with our club lounge and recreation facilities – we love food and fitness too. See you again soon. Best regards Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Clean and very good hotel staff.

Posted Jul 6, 2014
The location, the hotel staff, air-conditioning and the cleaniness of the room were very good (excellent). However, the carpet and the furniture were old. I would stay there again - cleaniness and AC in HK are more important to me than carpet and furniture.
Comment from Hotel Management
Jul 14, 2014 by Hans Loontiens, Hotel Management
Dear Customer Cool and Clean is how we like to play! Your other comments are appreciated and please contact us so we can update your profile with your preferences. Yours sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by Green Monster from New York, NY

Great service

Posted Jun 4, 2014
Pros: Location
Cons: Free WiFi in all rooms
Location: It is connected to the Convention Center. Close to the ferry.
Staff was very pleasant and the room was spacious enough for me.
Comment from Hotel Management
Jun 5, 2014 by Hans Loontiens, Hotel Management
Dear Green Monster I am happy that you enjoy your stay with us. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Business Travelers
by MANLEY from AUSTRALIA

Posted May 14, 2014 on Hotels.com
Happy with all but the size of the room . Bathroom very small if you are a large person.
3 out of 5
Recommended
by A verified traveler

Good but pricey

Posted May 14, 2014 on Hotels.com
Nothing to complain about rooms were clean and well equipped - only issue is the garden view rooms were very small and the single beds (if you get a room with two beds) are almost child-sized. For two people there's barely space around the beds to leave your luggage. Gym and Pool are very nice, but no sauna or steam room available.
4 out of 5
Recommended
for Everyone
by paramasivam from kuala lumpur

Close to ferry terminal

Posted May 13, 2014
Very beautiful, smooth, efficient, friendly, I was pleasantly surprised on the overall quality. We intent to come back.
Comment from Hotel Management
May 14, 2014 by Hans Loontiens, Hotel Management
Dear Paramasivam We are happy that you have a marvelous time at our hotel and look forward to your return. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Business Travelers
by MH from Aus

Posted May 10, 2014 on Hotels.com
Very happy with our stay Everything was perfect in every way
3 out of 5
by Bill from potomac, md

Posted May 5, 2014
Pros: location
Cons: room fixtures
The hotel is geared towards convention exhibitors.