Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom long beach

Awesome great view!! Will come back!

Posted Nov 16, 2014
Great hotel. Very convenient access to ferry Kowloon. There was construction, but not bad. Excellent views, awesome gym and pool. Love this place and will come back. Staff was wonderful, really polite and going out of their way to assist :) wonderful experience!
Comment from Hotel Management
Nov 25, 2014 by Hans Loontiens, Hotel Management
Dear Leigh It is wonderful to hear that you have a great time in our hotel. Look forward to your next visit. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Wan Chai.

Posted Nov 11, 2014
Great pleace for busses and pleasure. Excellent stuff.
Comment from Hotel Management
Nov 25, 2014 by Hans Loontiens, Hotel Management
Dear Guest We are delighted that you are pleased with the hotel location and staff service. Hope to see you soon! Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yorkshire

room with a view

Posted Nov 5, 2014
Pros: Amazing space and cleanliness.
Cons: Price of food and drinks.
Location: As above, good for MTR.
Although we did not use the catering our room facilities and excellent view of the harbour was brilliant. Good location for MTR and facilities on HK Island.
Comment from Hotel Management
Nov 21, 2014 by Hans Loontiens, Hotel Management
Dear Steve Thank you for sharing your stay on TripAdvisor, we are glad you had a marvelous experience overall. We look forward to seeing you again. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

A pleasant experience.

Posted Oct 28, 2014
Pros: It's location and general friendliness. The pool was wonderful and its surroundings excellently maintaine
Cons: We had to ask for newspapers to be delivered to the room when we believed that this was to be automatic.
Location: We did a lot of walking rather than take public transport although we did use the ferry many times.
We arrived at 3.00 a.m. after after anxiety because of a rerouted,much longer flight and the front desk was efficient but indifferent. I was delighted at the restaurant providing a cake for my 71st birthday.
Comment from Hotel Management
Oct 30, 2014 by Hans Loontiens, Hotel Management
Dear Roger It is great to know that you feel comfortable and enjoy your 71st birthday in our hotel. All of our ambassadors are looking forward to your re-visit again! Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London England

Perfect location

Posted Oct 23, 2014
Even though the laundry took slightly longer then usual I have to say the attentiveness of the staff and attention to detail was first class. Ideal for business travellers very close to wan chai nightlife if your into that and overall a pleasant stay. Amazing views of the Kowloon side as its on the harbour !
Comment from Hotel Management
Oct 27, 2014 by Hans Loontiens, Hotel Management
Dear Emrah Thank you for your kind words! We will reinforce quality training for our laundry service. Please accept our apologies for any delay caused. Sincerely Ricky Yeung Director of Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to all the action

Posted Oct 19, 2014
Pros: the central position on the island and easy access to Kowloon
Location: Close to Causeway Bay and Ferry to Kowloon. Very central.
This is a very central hotel that is easy to get to on the subway and also close to the ferry building. The area is like a bomb site at the moment with all the construction going on along the waterfront but didn't effect us too much.
Comment from Hotel Management
Oct 21, 2014 by Hans Loontiens, Hotel Management
Dear Francis Thank you for writing in TripAdvisor. It is great to hear about your experience in our hotel. We look forward to greet you again in the near future. Sincerely Ricky Yeung Director of Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
very frendly front desk. good cafe. overall it is an excellent place to stay even it is super expensive
Comment from Hotel Management
Oct 21, 2014 by Hans Loontiens, Hotel Management
Dear Guest Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location, great service and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry. Sincerely Ricky Yeung Director of Front Office
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver

Nice hotel, very close to the convention center

Posted Oct 18, 2014
Nice hotel, very close to the convention center.while room is small. Close to the ferry if you wanna to go to Kowloon
Comment from Hotel Management
Oct 21, 2014 by Hans Loontiens, Hotel Management
Dear james I am pleased that you found our location convenient. Due to room size constraint, we greatly appreciated your understanding. Sincerely Ricky Yeung Director of Front Office
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom mexico

The best location for convention

Posted Oct 17, 2014
Pros: very nice open pool and beautilful view of Hong Komg bay,
Cons: Bigger rooms
Location: HKECC just a door asay. With many ways to move around Hong Kong by any mean, ferry, metro, taxi and buses. sushi , starbucks, 7 eleven, very close.
Been just one door away of the HKECC makes this hotel a great choice. With many ways to move around Hong Kong by any mean, ferry, metro, taxi and buses, all these a few steps. I been staying for 10 years now, Renassaince continuosly renews and mantenance is excellent,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Lovely pool and hotel

Posted Oct 6, 2014
Every one was nice and friendly to us the hotel was lovely and clean. I would recommend this hotel to my friends
Comment from Hotel Management
Oct 10, 2014 by Hans Loontiens, Hotel Management
Dear stephanie&abby Your kind remark on our hotel service is greatly appreciated. Thank you for your recommendation. We look forward to seeing you again soon. Sincerely Hans Loontiens General Manager