Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Most Cosy,comfortable & conveniently located hotel

Posted Mar 20, 2015
Pros: Cosy , Compact, Comfortable, Convenient & Caring staff! All C's
Cons: Provide multi pin plugs in each room for chargers etc
Location: It is center of the city , easy access to everything in HK
I have lived in hong Kong for 10 Years & know the city well. So when I have to revisit the city Renaissance hotel was as good as living in my home.
Comment from Hotel Management
Mar 24, 2015 by Renaissance Harbour View Hotel, Hotel Management
Dear Vandana We are glad that you had chosen our hotel for your revisit to Hong Kong and had a comfortable stay. At the same time, we have marked down your request for universal adaptors. Look forward to your future visit again! Sincerely Mark Darwin Resident Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom manila, phl

relaxing place

Posted Mar 12, 2015
nice ambiance, pleasing aroma, good staff thank you renaissance
Comment from Hotel Management
Mar 17, 2015 by Renaissance Harbour View Hotel, Hotel Management
Dear vcruz It is nice to learn that you had a relaxing time with us. We look forward to welcoming you again soon. Sincerely Mark Darwin Resident Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom vladivostok

Great location

Posted Mar 6, 2015
Great location, comfortable rooms, good gym (surprisingly big for hongkong ), but expensive breakfast
Comment from Hotel Management
Mar 12, 2015 by Renaissance Harbour View Hotel, Hotel Management
Dear Mikhail Thank you for sharing your comments We are happy that you enjoyed your stay and found our gym exceeds your expectation. We hope to see you soon at the Renaissance Harbour View Hotel! Sincerely Mark Darwin Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Renaissance Hotel Hong Kong

Posted Feb 27, 2015
Pros: Close to lots of activities, great views, excellent staff and services
Great hotel, fabulous view with harbour view rooms Close to Ferry and MTR - made it very easy to move around. Staff was extremely helpful and hotel was very nice. Great experience.
Comment from Hotel Management
Mar 12, 2015 by Mark Darwin, Hotel Management
Dear Guest We are happy that you had a marvelous time at our hotel and look forward to your return. Sincerely Mark Darwin Resident Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Very good hotel, good location

Posted Jan 24, 2015
Good value for your money, conveniently located next to HK convention center, good food and nice staff.
Comment from Hotel Management
Jan 28, 2015 by Hans Loontiens, Hotel Management
Dear JH We are happy that you found our hotel convenient with great service and good food. Please return soon. Sincerely Mark Darwin Resident Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Excellent location

Posted Jan 15, 2015
Location: Straight walk through to MTR taking only 5 mins.
Excellent hotel in brilliant location. Staff very professional and helpful in every way. Fast laundry service. Lovely breakfast buffet with everyone catered for. Room superb view overlooking harbour but lack of space. No drawers for clothes Mirrors only in bathroom. Top class gym and swimming pool.
Comment from Hotel Management
Jan 20, 2015 by Hans Loontiens, Hotel Management
Dear Charlotte We are delighted to learn that you enjoyed your overall stay with us especially with your breakfast, gym and the pool experience. Looking forward to welcoming you back and serving you again in the near future. Best regards Hans Loontiens General Manager
2 out of 5
by A verified travelerfrom Guildford, UK

Very expensive for what you get

Posted Jan 14, 2015
Pros: Good harbour view.
Cons: Value for money, privacy in bathrooms.
We stayed here for two nights in January to break up a trip back from Australia. We had stayed in a different hotel in Kowloon on the way out, which was much better quality and value for money. The room was very small for the equivalent of £250 a night. In fact, the hotel was generally very expensive - food, drinks etc. As others have said, there was a window between the bathroom and main room with only a venetian blind for privacy. Not what I would expect for the price. There is a building site right in front of the hotel, the noise started about 8am and went on until 11pm while we were there. It was audible in the room even though we were on the 25th floor. This is part of a major building project and looks set to be there for at least the next few months. The hotel's location is fairly central but, to be honest, it's easy enough to get around the island and Kowloon so that didn't outweigh the negatives for us.
Comment from Hotel Management
Jan 23, 2015 by Hans Loontiens, Hotel Management
Dear Farringtons Thank you for your comments on Expedia. We are sorry to learn that you felt our pricing was generally expensive. We always strive to offer competitive rates in line with similar category hotels in the area. We also regret to learn that you were inconvenienced by the nearby roadwork noise. Our garden view rooms are not affected by exterior noise being located on the opposite side. Sincerely Mark Darwin Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stands the test of time

Posted Jan 14, 2015
Pros: Great location - easy access to train and ferry.
Location: Most activities were a decent walk or easy metro/ferry ride away (peak, cool restaurant area, shopping).
Well positioned and high quality hotel. Only disappointment was the large scale construction work between the hotel and harbour - detracting from our water view.
Comment from Hotel Management
Jan 23, 2015 by Hans Loontiens, Hotel Management
Dear Guest Thank you for sharing your feedback. We regret to learn that you were inconvenienced by the nearby roadwork noise. Our garden view rooms are not affected by exterior noise being located on the opposite side. Sincerely Mark Darwin Resident Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Luxemburg

Sehr gutes Hotel, relativ zentral gelegen

Posted Jan 12, 2015
Pros: Super Aussicht mit 'Harbour view' Zimmer Die Strar Ferry ist in naechster Naehe
Location: Sehr gutes Hotel, relativ zentral gelegen Die Strar Ferry ist in naechster Naehe
Sehr gutes Hotel, relativ zentral gelegen Super Aussicht mit einem 'Harbour view' Zimmer. Unbedingt eines der oberen Stockwerke anfragen! Die Strar Ferry ist in naechster Naehe
Comment from Hotel Management
Jan 14, 2015 by Hans Loontiens, Hotel Management
Dear Paul Thank you for your kind remarks about the fabulous harbour view and good location. We look forward to your re-visit. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, not so pleasant diningroom staff

Posted Jan 8, 2015
We had a great stay in the hotel. The breakfast restaurant staff was not polite and felt like they just want ua to get out. One morning we were not even offered coffee.
Comment from Hotel Management
Jan 10, 2015 by Hans Loontiens, Hotel Management
Dear sandor We regret that our Cafe’s services did not meet your expectations. We have reinforced quality training for the whole Cafe Team. Please accept our apologies for any unpleasant experience caused. Many thanks for your valuable comments, which will definitely lead to further development for our ambassadors and services. Warm regards Hans Loontiens General Manager