Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, ON

Exceptional Hotel

Posted Jul 6, 2014
Pros: Everything!
Fantastic location, 5 min. from Star Ferry, and 5 min. on the overhead walkway to MTR Wan Chai Station. Large clean rooms overlooking Victoria Harbour and Kowloon. We arrived early and were able to check in at 7AM! We also asked for a late check-out due to a night flight and they gave us till 8PM!! The entire staff were very polite, friendly and professional. If you are a Marriott Rewards member try to get on the club level - free breakfast, dinner and cocktails - well worth the extra you might pay for these suites. The hotel gym is state of the art and has everything you need including as much bottled water as you like. The hotel pool is beautiful over-looking Victoria harbour and surrounded by a lush garden area. We were there in July with temperatures in the 30's so wanted a cool dip - but the water was very warm - still nice though. Nothing bad to say about this hotel. There is a 7/11 right next door for snacks and beer. If you are there for three days - purchase the 3-day unlimited MTR/Airport Express Octopus Card - it is great value - and you can go everywhere. You will not be disappointed with this hotel.
Comment from Hotel Management
Jul 18, 2014 by Hans Loontiens, Hotel Management
Dear Barb Thank you for sharing your wonderful experience with our club lounge and recreation facilities – we love food and fitness too. See you again soon. Best regards Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Clean and very good hotel staff.

Posted Jul 6, 2014
The location, the hotel staff, air-conditioning and the cleaniness of the room were very good (excellent). However, the carpet and the furniture were old. I would stay there again - cleaniness and AC in HK are more important to me than carpet and furniture.
Comment from Hotel Management
Jul 14, 2014 by Hans Loontiens, Hotel Management
Dear Customer Cool and Clean is how we like to play! Your other comments are appreciated and please contact us so we can update your profile with your preferences. Yours sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by Green Monster from New York, NY

Great service

Posted Jun 4, 2014
Pros: Location
Cons: Free WiFi in all rooms
Location: It is connected to the Convention Center. Close to the ferry.
Staff was very pleasant and the room was spacious enough for me.
Comment from Hotel Management
Jun 5, 2014 by Hans Loontiens, Hotel Management
Dear Green Monster I am happy that you enjoy your stay with us. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by paramasivam from kuala lumpur

Close to ferry terminal

Posted May 13, 2014
Very beautiful, smooth, efficient, friendly, I was pleasantly surprised on the overall quality. We intent to come back.
Comment from Hotel Management
May 14, 2014 by Hans Loontiens, Hotel Management
Dear Paramasivam We are happy that you have a marvelous time at our hotel and look forward to your return. Sincerely Hans Loontiens General Manager
3 out of 5
by Bill from potomac, md

Posted May 5, 2014
Pros: location
Cons: room fixtures
The hotel is geared towards convention exhibitors.
4 out of 5
Recommended
for Everyone
by Nick

Good hotel, convenient for Wanchai and Admiralty

Posted Apr 19, 2014
Pros: Friendly staff; very nice pool; good breakfast.
Cons: Bed very hard. Paid wiFi which I object to this day and age.
Location: Great location and some impressive views.
Chosen for good value and what looked to be a nice pool area and well equipped gym. And that didn't disapoint
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, right next to the convention cente

Posted Apr 18, 2014
Loved this location, its right next to the convention center. Hotel staff are great and very helpful. I used most of their facilities such as their gym, which is awesome and very high tech. Rooms are very clean with a great view. Overall experience is 10/10
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel - walk to everywhere

Posted Feb 3, 2014
Location: a walk to the business centre and the busier evening area of WanChai
Having visited in November, it was disappointing to see the gym still out of action when it had been due to be open. Hotel is near to everywhere and staff are helpful. Breakfast in the lobby is excellent.
4 out of 5
Recommended
for Business Travelers
by RKH8288 from SYDNEY

Nice Hotel

Posted Jan 20, 2014 on Hotels.com
Hotel was rather nice & the view fantastic. As this was our first time in Hong Kong we were a little shocked at the size of the room, it was the smallest out of the five hotels we stayed in during our three week South East Asia holiday. Location is great.
5 out of 5
Recommended
for Everyone
by Johny Edward from Springfield, MO

Nice hotel

Posted Jan 8, 2014
Actually, it is the first time I visited Hong Kong. The hotel location is very convenient with 7 minutes walk to MTR station. It is close star bucks and 7 eleven. I highly recommend taking a high floor facing the harbor. However, the room size is a bit small but I believe is aligned with hong kong standard. We booked Disney land ticket throug hotel.