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Reviews of Renaissance Hong Kong Harbour View Hotel

5 out of 5
Renaissance Hong Kong Harbour View Hotel
1 Harbour Road, Wanchai, Hong Kong

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews" "
Rating 8 - Good. 338 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher, New York

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities
Facility is a bit dated, e.g. the sink drainage is slow, but it still does not shy away from the friendly staff and 5 star service standards
Stayed 3 nights in Mar 2024

10/10 Excellent

THERESA JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with the hotel facility but will search next time for a hotel with jacuzzi but only because the water in the pool was cold
Stayed 6 nights in Mar 2024

10/10 Excellent

hussain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel and it was a delightful experience from start to finish. The staff were incredibly welcoming and accommodating, the room was clean and comfortable, and the amenities exceeded my expectations. I would highly recommend this hotel to anyone looking for a pleasant and enjoyable stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay with friendly, helpful staff
Stayed 3 nights in Feb 2024

8/10 Good

Clarence

Business traveler
Great area
Stayed 4 nights in Feb 2024

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was of a high standard, however, there are signs of age, wear and tear, ie marks on the furniture and poor lighting. Generally a very pleasant stay, staff were all very friendly helpful and approachable, Concierge's were all very knowledgable. Good location great accessibility to Central and star ferry and 2 MTR stations are very local.
Stayed 3 nights in Jan 2024

6/10 Okay

Dominic

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

GLEB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jan 2024

8/10 Good

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Tao

Stayed 1 night in Jan 2024

10/10 Excellent

Rob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was top notch and excellent. The entire staff was very helpful with everything that I need. The rooms were exquisite with all the amenities.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Batkhishig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Phoebe, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 4 nights in Dec 2023

10/10 Excellent

Fion

Stayed 3 nights in Dec 2023

10/10 Excellent

Jay

Totally enjoyed my stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kanghoon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was nice. Hallways need to be clearer.
Stayed 3 nights in Nov 2023

10/10 Excellent

Shawn, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Derek M.

Stayed 5 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and clean. Staff was warm and welcoming.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Pablo

Stayed 3 nights in Oct 2023

10/10 Excellent

Kongliang

Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best city stay in a long time
From the moment we arrived at the hotel every aspect of our stay was a pleasure. This made our very short stop off in Hong Kong a very memorable part of our longer holiday. We would not change a single thing about our stay. This great experience was in no small part down to the front desk team’s excellent service – every question and every interaction we had was easy and as frictionless as it could possibly be. We are definitely going back!
Stayed 1 night in Sep 2023

10/10 Excellent

Jian, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 2 nights in Sep 2023

6/10 Okay

bijan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Run down
Stayed 5 nights in Sep 2023

10/10 Excellent

Guiqing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outstanding breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
It was beautiful! ❤️
Beautiful stay, amazing food and wonderful staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mengke, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room is unmatching. It is also close to the subway state. Enjoyed the coffee very much.
Stayed 1 night in Aug 2023

8/10 Good

Steven

Stayed 1 night in Aug 2023

10/10 Excellent

Chang Yin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the bed quality are superb! The services from the staff are excellent! Wide choices of good-rated dining options in the neighborhood within walking distance.
Stayed 3 nights in Jul 2023

10/10 Excellent

Phornsinee

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby MTR
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Upon arrival i was informed that i had 300 dollars credit for food and drink ‘per room per night’, i have this in writing. I didn't want to eat at the hotel so we spent the credit in the bar (scrupulously calculating the bill) At check out i was asked to pay for these drinks, which where wonderfully overpriced. I showed the piece of paper which states ‘HK$300 per room per night’ and the receptionist said that that was her colleagues mistake (she thought the offer was 300 per stay) and that I would have to pay for most of these unwanted drinks. I pointed out that this was a printed document, not something that another person had said, and was extremely clear. She offered me another drink, but did not want to cancel the charge. She kept saying ‘Im sorry.’ While she loaded up the card machine. I ended up paying so i didn't miss my ferry.
Stayed 3 nights in Jul 2023

6/10 Okay

James

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
Hotel was great but for one important thing. The room was hot, musty and humid. It made the stay very uncomfortable.
Stayed 3 nights in Jul 2023

6/10 Okay

Jeki

Stayed 2 nights in Jul 2023

2/10 Terrible

Carson

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
They told us can cancel one night however they did not do so.
Stayed 3 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Jul 2023

8/10 Good

DIMITRIOS

Stayed 9 nights in Jun 2023

10/10 Excellent

Yuvi Inc.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at Renaissance. We travelled for business and the staff was just amazing at the hotel. Very accommodating and made our stay seamless. The pool facilities and sauna were great after a long day. Chef at the breakfast buffet ensured that we were well fed and Samuel Tsang at the concierge went out of his way to help with our luggage and load it up for our taxi to the airport. Looking forward to staying again!
Stayed 6 nights in Jun 2023

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great harbour views
Great location with views of the harbour. Close to transport for ferry, bus and train.
Stayed 5 nights in Apr 2023

10/10 Excellent

Dennis chi Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

jaeyong

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2023

10/10 Excellent

Priscilla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

ILAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2023

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great at dealing with a complaint
I was given an early check in which was nice of the staff. I had specifically booked the hotel for the pool and it was closed for the duration of my stay which I had not been advised of which I complained about. I feel Hotels.com should have informed me of this prior to booking. I would like to thank Eric, front office manager and Bernard the Navigator General for taking the time to deal with my complaint offering me a swim at a local sister hotel. The hotel is in a good location and the buffet at breakfast is very good. Thank you to the staff for being so helpful.
Stayed 3 nights in Jan 2023