The hotel, opened in 1928, evokes colonial history, from the crisply attired bell staff to the framed photos of past celebrity guests. The lobby, carefully restored in 1994, retains its 1920s' grandeur and ambience, while the 32-story tower extension, also completed in 1994, features extensive recreational facilities, including a Roman-themed spa with sundeck, the Philippe Starck-designed Felix entertainment complex, and a helipad with its own check-in lounge. There are six on-site restaurants and two bar/lounges and 24-hour room service. Valet parking (surcharge) and childcare (surcharge) are also available. International designer-brand boutiques are located off the lobby.
- Swimming pool - indoor
- Poolside bar
- Swimming pool - children's
- Spa tub
- Massage - spa treatment room(s)
- Full-service health spa
- Steam room
- Sauna
- Technology helpdesk
- Complimentary newspapers in lobby
- Health club
- Fitness facilities
- Babysitting or childcare (surcharge)
- Restaurant(s) in hotel
- Coffee shop or café
- Room service (24 hours)
- Breakfast available (surcharge)
- Valet parking
- Limo or Town Car service available
- Parking garage
- Banquet facilities
- Business center
- Ballroom(s)
- Multiple small meeting rooms
- Multiple large conference rooms
- Event catering
- Exhibit space
- Business services
- Computer rental
- Audio-visual equipment
- Cell phone/mobile rental
- Secretarial services
- Safe-deposit box at front desk
- Multilingual staff
- Floor butler
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- 24-hour front desk
- Medical assistance available
- Beauty services
- Tour assistance
- Currency exchange
- Translation services
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Arcade/game room
- Video library
- Patio
- Coffee in lobby
- Shoe shine
- Clubhouse
- Air-conditioned public areas
- Total number of rooms - 300
- Elevator/lift
- Year Built 1994
- Number of bars/lounges 2
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Parking limited (surcharge)
- Concierge services
- On-site car rental
- Luggage storage
- Rooftop terrace
- Valet parking (surcharge)
- Number of meeting/conference rooms - 9
- Number of restaurants - 6
- Number of buildings/towers - 1
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