Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Conveniently close to the airport.

Posted Nov 6, 2014
Pros: Clean and comfortable.
Cons: Upgrade the decor and bathrooms.
Location: Close to Pearl Harbor and just off the highway with easy to catch taxi service.
This hotel was comfortable, the staff are very friendly and helpful, and breakfast was tasty. The rooms are clean and comfortable but a bit old. All in all a good value for those wanting ti be near the airport for ease of arrival and departure.
4 out of 5
for Everyone
by A verified travelerfrom Arkansas

This hotel is used by a lot of military people.

Posted Oct 28, 2014
Pros: Almost everything
Cons: The Café in the Hotel wasn't very good but there were options nearby.
Location: I used it for one reason, to catch a flight the next day and to rest up from the cruise we just returned from. It worked for us. Very quiet and comf
I asked for a room away from the noise and got it. Our room was very neat, clean and quiet. The shuttle took me to the airport when I needed to go. What more can you ask for.
4 out of 5
for Everyone
by A verified travelerfrom Big Island Hawaii

Decent hotel close to the airport

Posted Oct 7, 2014
Pros: It wasn't too expensive and it was decent and clean.
Cons: Stayed here 3x in the last couple of yrs. Front desk staff could be friendlier and welcoming. They seem indifferent, couldn't care less.
Location: Close to airport. Few places to eat within walking distance. Closest mall is Pearlridge Mall, 4.5 miles away.
It not a new hotel but it's clean and comfortable. There is a restaurant in the hotel and a sundry store. There are places to eat close by. I liked that there was a mini fridge and microwave in the room. I'd stay there again. When we were there I noticed a lot of military families with children. I believe this is where a lot of them stay before they get their housing.
1 out of 5
by A verified travelerfrom NYC

Choosing this hotel was a mistake

Posted Oct 7, 2014
Pros: Being close to the airport, but what good is there If I could not sleep
Cons: No hotel should be in this location. Please take it off expedia's offering
Location: Nothing !!!
The hotel is located under a big interchange and it is extraordinarily noisy. I could hardly get dome sleep. Entry to the room is narrow and unpleasant.
2 out of 5
by A verified traveler

No hot water !

Posted Sep 29, 2014
Pros: Nice lobby. Nice shuttle service. Free newspaper.
Tried taking a shower after check-in. Rusty water came out of both sink and bath-tub. Let water run 15 min. and got no hot water. Gave up and went to bed. Next a.m. same routine and still no hot water. The desk associate was pleasant and apologized but also made the comment that they were supposed to check and apparently they did not. I would of expected some kind of discount or gesture that would of made the situation better.
4 out of 5
for Everyone
by A verified travelerfrom Hilo, Hi

Last minute booking

Posted Sep 27, 2014
Pros: Location to the airport
Cons: The store in the hotel closed early
Location: Not much within walking distance
This place is really close to the airport. There is not much within walking distance but the rooms are clean and the bed is comfortable. Overall, a good experience.
2 out of 5
by A verified traveler

Close to airport

Posted Sep 15, 2014
Old, no outlets where needed (desk). Existing outlets worn. Noisy Old , depressing dining room
3 out of 5
for Everyone
by A verified travelerfrom Washington State

Easy access to airport and some great eating close

Posted Sep 9, 2014
Pros: Great view and nice pool
Location: Big Kahuna sandwich shop very good
Room right next to the elevator. Sounds like somone vaccuming the entire night.
2 out of 5
by A verified travelerfrom Colorado Springs

Cancellation no refund

Posted Jul 28, 2014
Cons: Refund policy
Our flight was delayed at COS because of mechanical problems so our flight from LAX to HNL was missed. We called from the airport when we saw we would not make the flight to HNL and would not able to stay in the hotel that night. When I asked about a refund I was in kind words told tough luck.
2 out of 5
for Families
by Hercule60from Melbourne, Australia

Close to the airport

Posted Jul 26, 2014 on Hotels.com
Very handy for the airport only. I would not stay for any other reason