Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Billings Montana

Friendly staff

Posted Jul 2, 2014
The staff was extremely friendly and accommodating. The room was comfortable. A great place to stop with your family. The pool however is a little dated but that's ok with Evans plunge down the street.
4 out of 5
for Everyone
by A verified traveler from Yankton, SD

Visiting a Veteran

Posted Jul 1, 2014
Pros: I like Best Western as a brand and have satisfying experiences with them.
Cons: A/C unit improvements and larger pool?
Location: We were about to see our Veteran within minutes of leaving the hotel and there were lots of things to do, but we ran out of time.
The hotel staff was exceptional. Our a/c until was unpredictable and did not function very well. It was a cool weekend, so it was not a dire issue. The room set up was strange with the sink next to the beds and no sink in the bathroom, but we adjusted to it. Over all pleasant,
4 out of 5
for Everyone
by A verified traveler

Nice room

Posted Jun 3, 2014
The facility and the room were fine. It is situated near a delightful walking trail next to a mountain stream. They were understaffed the morning we were there such that even though they were giving their all breakfast was pretty rough.
4 out of 5
for Everyone
by Gi from Pittsburgh

Nice place to be on a snowy afternoon.

Posted May 26, 2014
Pros: Pleasant location, nice amenities, large room.
Cons: Lobby and carpets could be modernized.
Location: Mammoth Museum, Mt. Rushmore, Wind Cave National Park, Custer State Park, Crazy Horse Monument (very worth visiting)! We loved Custer State Park!
We got caught in the Mother's Day storm and enjoyed getting to this hotel and hanging out by the pool and hot tub for the afternoon. The rooms are large and comfortable, the lobby could use some updating but it is clean and the staff are really nice. There is a computer for guest use in the lobby and the pool area is large and the hot tub was hot. The breakfast room is very nice and the food was good -- both hot and cold items available.
2 out of 5
by Yong from Wisconsin

Slow check-in

Posted Apr 7, 2014
Pros: Not much.
They could not find my confirmation fax, and it took them about15 minutes to finally figure out that my reservation was legit. All this time, we were standing around, or trying to chase down our almost 4 year old daughter who was touching everything in the lobby. They could have made a simple phone call to Expedia and asked them to refax the confirmation. Everything else was average.
4 out of 5
for Overnight Stay Before Destination
by A verified traveler

Family Trip

Posted Jan 14, 2014 on Hotels.com
Staff was very friendly and helpful.
4 out of 5
by gjd from Los Angeles

Posted Jan 10, 2014 on Hotels.com
Nice hotel for the price. Good breakfast, clean quiet rooms. A few minor hiccups with room service missing consumables.
4 out of 5
for Everyone
by Geoff from South Dakota

Posted Jan 1, 2014
Nice hotel in quiet area. Recently renovated non smoking rooms very comfortable. Front desk staff very courteous and helpful although room servicing not up to standard ( beds made but toilet paper and all other consumables missed completely requiring several visits to front desk). Overall good for this price though and would still recommend.
5 out of 5
for Business Travelers
by A verified traveler

Well worth it

Posted Nov 21, 2013 on Hotels.com
Hotel was clean and comfortable. Staff was very active and intent on making everything just right!
4 out of 5
for Everyone
by Les from UK

Quiet location.

Posted Sep 27, 2013
Pros: Location
Cons: Fridge was a bit noisy.
Good quiet postion overlooking a river in a small town.
Comment from Hotel Management
Apr 19, 2014 by Deanna, Hotel Management
Thank you for your comments