Ratings based on 249 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from hot springs ar
Nice cleanPosted Jul 9, 2014
Enjoyed my stay will go back.rooms were very roomy and clean lots of extras Like pool gym etc
for Everyoneby A verified traveler from Pine Bluff AR
ExcellentPosted Jul 4, 2014
I liked the way the hotel made it seems as if I was at home.
for Everyoneby Darlene from Oklahoma
Good location,clean room, bad bedsPosted Jun 14, 2014
Cons: Beds and noise reduction
Room was a good size, bathroom was also a nice size. The mattress was not good. Very head and made so much noise every time you turned over. Heard every step of the people above us and heard them moving furniture at 4:00 in the morning. Also heard every time the sinkin the room next to us was used. The staff was very friendly and the room very clean.
for Everyoneby amy from fs. ar
vacation with 2 kids and 1 adult. felt very safePosted May 27, 2014
great. felt very safe with my kids traveling alone. great locations to everything in town.
for Familiesby A verified traveler
Me and my Husband really enjoyedPosted Apr 22, 2014
Pros: It was very comfortable
Location: We enjoyed everything
Our experience was great. We really enjoyed ourselves everything was great.
for Everyoneby A verified traveler
Girls Weekend!Posted Apr 7, 2014
This was a great place for staying during the horse races. The beds were comfortable and the room was clean. The staff was nice and very helpful.
for Everyoneby diazkatia77 from Fort Worth
AdequatePosted Mar 17, 2014
The room is the basic suite with kitchen, seating room and a bedroom with a king size bed. Everything was clean and in order. Price was acceptable. Staff was helpful. All is new and modern, which is different from most motels in the downtown area.
by A verified traveler
Look elsewherePosted Feb 24, 2014
Pros: close to racetrack
Cons: customer service, cleaning services
room a little dirty, stuff under sink sitting on floor because there is no bottom to cabinet under sink, took 10 minutes to check out and when I asked for a receipt they said they could not print one because I booked online, so I asked them to make a copy of what they had me sign when I checked in and they said they could not.
for Business Travelersby lynn from arkansas
Posted Jan 27, 2014 on Hotels.com
Staff was amazing! Impressed by cleanliness. Very comfortable. Great location.
for Familiesby Tim from Arkansas
nice stayPosted Jan 24, 2014 on Hotels.com
Rooms clean reasonable rate. The rooms were a little worn looking. The heat and air control would not shut off, had to unplug it but they looked like they were in the process of laying new carpet and revamping. Had a nice kitchenette and work desk. The staff was friendly but only stayed one night so I could only give a three for service. Close to Oak lawn horse racing track a plus if that's what you like. The hotel is On central avenue in hot springs so you can get to most of the tourist spots without much trouble. Nice stay and I would recommend it if your not looking for a fancy smancy hotel.