Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kansas City
Clean and comfortablePosted Aug 12, 2014
Pros: New carpeting looked great! Also conveniently located right off the interstate.
Cons: "Regular" coffee needs to be ready at all times for the breakfast. We had to wait 5 minutes for more coffee to brew.
Location: nice location by highway and close to Hot Springs
We stay at this hotel every time we visit my aunt which is once or twice each year. We always pick this hotel due to the cleanliness and comfort. We always enjoy our stay.
for Everyoneby A verified traveler from Arkansas
Comfortable and CleanPosted Jul 7, 2014
We stayed two nights at this hotel. It was comfortable and very clean. The breakfast was nice, with good variety. We would stay there again.
for Business Travelersby A verified traveler
Posted Jun 14, 2014 on Hotels.com
for Overnight Stay Before Destinationby Larry from Texas
easy off easy on to interstatePosted May 12, 2014 on Hotels.com
Clean room, great hotel staff, excellent breakfast choices.
for Overnight Stay Before Destinationby KS from Dallas
Nice Place for TravelersPosted Apr 5, 2014 on Hotels.com
The room was comfortable and clean, far enough from the interstate that you had no traffic noise. This was my second stay here and I would recommend to anyone as a stop between destinations.
for Couplesby Dale Miller from Paragould, Ar.
DisappointingPosted Apr 1, 2014 on Hotels.com
Furniture was soiled, sink was broken, air unit blew dirt out of it, the maid did nothing except collect and leave clean towels. The front desk was willing to give me new toiletries when I asked, but seemed to have little concern for my having to come down and get them. My experience with Comfort Inn has typically been much better than this. Disappointing.
for Getaway With Friendsby Rajeev kumar from Jonesboro, AR
Posted Apr 1, 2014 on Hotels.com
this hotel is under renovation and customer service is below average.
by A verified traveler
Don't be late to breakfast!!Posted Mar 31, 2014
Pros: Walmart is within walking distance to pick up forgotten goodies.
Location: Location is easy to get to from the exit.
The hotel stay was the basic normal stay. The woman at the front dest Sunday morning 03/30/2014 needed to be cleaning rooms or anything other than working with the public. There were approx 8 to 10 people still finishing breakfast. When at 9:30 on the dot, this employee started to grab everything off the buffet and put it away with people still in line getting food. If she needed something to do she could have changed out the trash which was overflowing onto the floor. To say she was rude is an understatement. I luckily did not have a run in with her I simply watched from my seat.
for Everyoneby A verified traveler
Nice hotel, very comfortable beds.Posted Mar 17, 2014
Pros: Comfortable beds, easy check-in, great breakfast.
Stayed in Malvern because all the hotels were full in Hot Springs where our event was. Glad we did. . . easy access to our event without all the congestion.
for Familiesby A verified traveler
close to Hot SpringsPosted Feb 22, 2014 on Hotels.com
Hotel was clean and close to Hot Spring. Very easy to get to the historic district of Hot Springs. The breakfast buffet was average would be the only thing I would say that could be improved. A clean but very basic motel.