Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Jeff

This traveler left a rating score only Posted Nov 12, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Brendafrom Paris, Texas

great place to stay

Posted Nov 3, 2014 on Hotels.com
Very nice,comfortable beds,breakfast was great!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Broken Bow, Oklahoma

Very impressive.

Posted Oct 12, 2014
Pros: Everything!
Location: It was very easy to get to from either exit 5a or exit 4.
We were in Hot Springs for a weekend wedding traveling with my parents, both of whom are not in great health. Access to our rooms was simple and not a strain on either of them. The morning staff, Lindsey and Debbie were kind enough to let us stay in the room as long as possible to allow my parents time to rest before the big wedding. Both of them were very impressed with the breakfast buffet....with Daddy saying it was the best he had ever seen. My husband and I were impressed with the cleanliness of our room. Spotless and without the cleaning fluid smell that you usually find. Also, the sheets did not have that bleached scent. I would highly recommend this place to anyone and when we go to Hot Springs again, it will be my first and only choice.
5 out of 5
Recommended
by Stacyfrom Batesville

Posted Oct 7, 2014 on Hotels.com
A great place to stay! Clean and comfortable. We will be back.
5 out of 5
Recommended
for Couples
by Warrenfrom Puckett, Mississippi

Hot Springs visit

Posted Oct 5, 2014 on Hotels.com
This hotel is convenient for folks as it is just off the Hot Springs by-pass. Staff is very friendly and the breakfast meal is one of the better that I have enjoyed with eggs, waffles, gravy, fruits and cereals. The room is large and comfortable. Will stay again.
2 out of 5
by A verified travelerfrom Starkville, Ms

Unprofessional

Posted Sep 23, 2014
One clerk checked in someone else under my reservations. I asked another clerk for an Ethernet cable to connect my laptop in my room and she all but threw a box full of various types of cables at me and told me to look for myself. I stayed calm because I knew i would be writing this post.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Overall the best

Posted Sep 23, 2014 on Hotels.com
The hotel was clean, room was perfect, the staff was friendly, and very helpful. The breakfast was above the normal. I would highly recommend this place to anyone.