Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Broken Bow, Oklahoma

Very impressive.

Posted Oct 12, 2014
Pros: Everything!
Location: It was very easy to get to from either exit 5a or exit 4.
We were in Hot Springs for a weekend wedding traveling with my parents, both of whom are not in great health. Access to our rooms was simple and not a strain on either of them. The morning staff, Lindsey and Debbie were kind enough to let us stay in the room as long as possible to allow my parents time to rest before the big wedding. Both of them were very impressed with the breakfast buffet....with Daddy saying it was the best he had ever seen. My husband and I were impressed with the cleanliness of our room. Spotless and without the cleaning fluid smell that you usually find. Also, the sheets did not have that bleached scent. I would highly recommend this place to anyone and when we go to Hot Springs again, it will be my first and only choice.
2 out of 5
by A verified travelerfrom Starkville, Ms


Posted Sep 23, 2014
One clerk checked in someone else under my reservations. I asked another clerk for an Ethernet cable to connect my laptop in my room and she all but threw a box full of various types of cables at me and told me to look for myself. I stayed calm because I knew i would be writing this post.
5 out of 5
by Happy Couplefrom ssissippi


Posted Sep 16, 2014 on Hotels.com
It was my wife & I first time going to Hot Springs alone. It was a perfect get away. The perfect hotel for us
5 out of 5
by Daniel Ffrom FRANCE


Posted Sep 13, 2014 on Hotels.com
Très bien situé pour se rendre à Hot Springs, personnel très sympa et attentionné.
5 out of 5
for Getaway With Friends
by Phillipfrom Little Rock

good place to stay

Posted Sep 8, 2014 on Hotels.com
Out away from everything
5 out of 5
for Families
by alberto afrom irving tx


Posted Aug 26, 2014 on Hotels.com
we were happy we go back next time
5 out of 5
by Annfrom Memphis

Posted Aug 8, 2014 on Hotels.com
This was a one-night stop but would choose this hotel for a longer visit. Even though it is not within walking distance to race track or park, it is close to many restaurants and to track and park. Clean and updated. Good wifi.
4 out of 5
for Everyone
by kathyfrom okc

Not bad

Posted Jun 9, 2014
Hotel was nice. Only had a few issues. First, the shower curtain was moldy at the bottom. Second, they had some group of kids there, they made a lot of noise and ran up and down the halls. Had to call the front desk, They got it taken care off immediately.
5 out of 5
for Getaway With Friends
by cathyfrom hot springs

Posted Jun 9, 2014 on Hotels.com
clean and comfortable….staff very friendly and accommodating.
5 out of 5
by Clintonfrom LA

Good location.

Posted May 30, 2014 on Hotels.com
The staff was very friendly.