Ratings based on 202 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Broken Bow, Oklahoma
Very impressive.Posted Oct 12, 2014
Location: It was very easy to get to from either exit 5a or exit 4.
We were in Hot Springs for a weekend wedding traveling with my parents, both of whom are not in great health. Access to our rooms was simple and not a strain on either of them. The morning staff, Lindsey and Debbie were kind enough to let us stay in the room as long as possible to allow my parents time to rest before the big wedding. Both of them were very impressed with the breakfast buffet....with Daddy saying it was the best he had ever seen. My husband and I were impressed with the cleanliness of our room. Spotless and without the cleaning fluid smell that you usually find. Also, the sheets did not have that bleached scent. I would highly recommend this place to anyone and when we go to Hot Springs again, it will be my first and only choice.
by A verified travelerfrom Starkville, Ms
UnprofessionalPosted Sep 23, 2014
One clerk checked in someone else under my reservations. I asked another clerk for an Ethernet cable to connect my laptop in my room and she all but threw a box full of various types of cables at me and told me to look for myself. I stayed calm because I knew i would be writing this post.
Recommendedby Annfrom Memphis
Posted Aug 8, 2014 on Hotels.com
This was a one-night stop but would choose this hotel for a longer visit. Even though it is not within walking distance to race track or park, it is close to many restaurants and to track and park. Clean and updated. Good wifi.
for Everyoneby kathyfrom okc
Not badPosted Jun 9, 2014
Hotel was nice. Only had a few issues. First, the shower curtain was moldy at the bottom. Second, they had some group of kids there, they made a lot of noise and ran up and down the halls. Had to call the front desk, They got it taken care off immediately.
for Getaway With Friendsby cathyfrom hot springs
Posted Jun 9, 2014 on Hotels.com
clean and comfortable….staff very friendly and accommodating.
Recommendedby Clintonfrom LA
Good location.Posted May 30, 2014 on Hotels.com
The staff was very friendly.
Recommendedby Heatherfrom Australia
Clean & tidyPosted May 24, 2014 on Hotels.com
Staff welcoming. Rooms a generous size & clean. A not further from the hot springs part of town than we thought.
for Business Travelersby Ritafrom Texarkana
Restless nightPosted May 23, 2014 on Hotels.com
It was a terrible night for me. There was a wedding party that was intoxicated and loud. Also, a large group of graduating seniors that were excited and running up and down halls. If I would have slept, it would have been the perfect hotel. It was too loud. I specifically asked for a quiet room.
for Familiesby Dianafrom Hot Springs
Great Staff & HotelPosted May 20, 2014 on Hotels.com
I was very happy with everything about my stay. The hotel staff was great. They were very pleasant and made you feel welcome from the time you walk in to the time to you check out. When I say staff, I mean everyone who worked at the hotel who we encountered was very friendly. The room was perfect and the indoor pool and hot tub were perfect for me and my 6 year old after an exhausting day at the Warrior Dash. The only thing to keep in mind, if you are looking for a quiet day poolside, this may not be your cup of tea because it is an indoor pool. This means the noise will amplify. This was fine for me since I had a kid contributing to the noise.
Recommendedby A verified traveler
Great place to stayPosted May 20, 2014 on Hotels.com
The breakfast was hot and fresh. The buffet was very clean. The ladies at the desk were very nice, greeted us warmly, provided us with a map for various restaurants to try while in town. Enjoyed the stay!