Reviews of Economy Inn

2.5 out of 5
Economy Inn
137 Valley Street, Arkadelphia, AR

Reviews

6.2
Rating 10 - Excellent. 71 out of 488 reviews" "
Rating 8 - Good. 130 out of 488 reviews" "
Rating 6 - Okay. 125 out of 488 reviews" "
Rating 4 - Poor. 90 out of 488 reviews" "
Rating 2 - Terrible. 72 out of 488 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

shelly

Disliked: Cleanliness, amenities
Holes in the sheets. Hair no the sheets. The carpet was so nasty. Looked liked this building never had been cleaned ever!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Be wary of a motel costing less than a tank of gas
Toilet appeared to be new and the shower worked well and was clean. Shower curtain was curved out to keep the curtain from sticking in -- a good thing. The bed was moderately comfortable, but the sheets had numerous "pills" that made them feel like sandpaper. The most objectionable part of the room was that the carpet and the only easy chair were filthy. Perhaps they had been cleaned in the past, but they were so stained, you dared not walk on the carpet barefoot nor sit on the chair for fear of staining your pants. The people working there were friendly, but they need to get new carpeting and furniture, even if at Goodwill.
Stayed 1 night in Nov 2021

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap 💩💩💩
It said it had breakfast NOT The room conditions were bad Carpet was badly stained Best part of my stay was leaving Would not recommend this place
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like cat piss and mildew. The beds were very uncomfortable.
Stayed 3 nights in Aug 2021

4/10 Poor

Jordan M

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Negative 10 stars.
The staff was very to the point, no smiles. Not very welcoming. There was some very loud guest that sat outside all night. I could handle that; BUT this place was absolutely disgusting. I mean like don’t walk on the carpet without socks on disgusting. Bathtub was brown, tile floors sticky. Smoke stained walls. And the bedding was untouchable. Luckily I packed sheets because you never know. The air conditioning unit was so loud you could hardly hear anyone speaking, the room reeked of mildew. It was not pleasant at all. Please don’t stay here if you have children. It’s basically a biohazard.
Stayed 3 nights in Jul 2021

10/10 Excellent

Brandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Jeremy

Can't count on hotels.com for a promised reservati
I called motel in advance and they had no record of my reservation. So i tried calling hotel.com and it was a 5 hour wait to talk to soneone. I was already close to my destination after driving 4 hours, so i had to book in myself! Luckly he had empty rooms. So dissappointed in hotels.com
Stayed 1 night in Jun 2021

10/10 Excellent

Brandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms great prize friendly people great location not in the best of the best neighborhoods but it's safe
Stayed 1 night in Jun 2021

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman who works there is very nice and friendly. He goes above and beyond for the guest!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off are power went out late that night an after two hours of know power I went online an booked a room for one night an I booked it at 1:30 am in the morning an was thinking are check out would be the following day after that and we'd get a good night's rest there since we got there early that morning and as soon as we got in our room the manager calls or whoever he was at the front desk calls the room and says oh by the way you'll have to check out and be gone by 11:00 and I said no I'll book my room for one night he says we'll send you booked it late we considered it as the following day not the same day so you all have to be out by 11:00 a.m. which gave us only we got there at like 2:30 so it only gave us like 4 or 5 hours or more so we were exhausted and there was bugs in the tub that was roaches crawling everywhere it was just it was dirty dirty and he was really rude was not friendly didn't smile or nothing when I came in.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean rooms nice staff
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was nice and tge rooms was clean
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was rude because we paid as he said so cheap and he was rude. It took all night to get a key to begin the door then when we got back from dinner we had a note on door telling us our door was open that he would reprogram the door tomorrow.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
The fact that we booked a king bed smoking we ended up with a damn full size bed and upstairs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I put in a special request to be on the first floor and I did not have my credit card with me when I reserved the room. So I put in the notes that my approximate time of check in was 6-8 pm. The hotel was almost full so being I didn't guarantee it with a credit card I was sure my room was gone. To my surprise the kind gentleman had looked over all reservations and kept my room for me. He even had the air conditioner already on in my room!!! I think that is wonderful customer service.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got bit by something and my face swole up. The desk clerk was not concerned at all. No refund or concern at all. The maintenance guy at least tried to help.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the room and when I got there they had given my room to someone else and blamed it on a “system update” leaving my family WITHOUT a room on Memorial Day weekend when everyone else was booked. Very disappointed
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool closed, breakfast closed, room smelled, spider webs, and bugs. Head board broken, wall paper falling down, curtains torn, small pillows, moldy frig,.....
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Steve

Old
Trashy
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
The room was filthy and there were ants in the bathroom
Stayed 2 nights in Apr 2021

2/10 Terrible

Brittany

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
It was horrible!! I walked in, and right back out. I could not even sit my bags down. Drove across the street and rented another room. Was not refunded either!!!
Stayed 1 night in Apr 2021

4/10 Poor

Carlin P.

Disliked: Cleanliness
Somewhere to lay down
Opened a dresser drawer and there were rat droppings in it
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The wifi doesn't work and the front desk wouldn't tell you that had to find out on your own
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need up grading Carpet was dirty The towels were dengy The shower had a dirt ring around the tub
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host was very nice and timely. He made sure that we were comfortable during our stay.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Angelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We went to a wedding.
Overall the room was great. It didn't have the cleanest looking carpet and there was baby hand prints on the picture above the bed. The bed was comfortable enough to get sleep done. And the room was big enough for a wheelchair. It did need a handicap bar in front of toilet.( To help pull oneself off the seat.) Anyway, it's in a good location. Restraunts and convience stores within walking distance. Anyone looking for a place just to spend the night. I would recommend this hotel.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness
The location was fantastic. The bathroom was gross... the shower looked dirty, there was black mold on the caulking around the tub. Otherwise it was an ok motel.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Eco inn review
I do not see shields in reception against Covid-19 virus. There are also bedbugs In room 108 and I have been bitten up.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a trip from California to Tennessee and I stopped by Arkadelphia I was headed to Hot Springs and I booked a inexpensive property I thought at the economy in and
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
The room was nicer than ones I’ve booked in the past
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Cold and dingy
The room smelled of smoke in a non smoking room. It was very cold, the heater was off and could not get it warm. There was no blanket, just a light bedspread. The towels were dingy and very thin and no soap to wash my hands. The evening clerk was very nice and the early morning clerk was very abrupt, almost rude. It was easy access from the freeway.
Stayed 1 night in Dec 2019

6/10 Okay

Ashley

This was the strangest check in experience I've ever had. They said something like Hotels.com had purchased the reservation from Expedia, so although I'd prepaid, they ran someone else's credit card and wanted me to sign it (I refused).
Stayed 2 nights in Nov 2019

2/10 Terrible

Debbie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!!
The first room 102 had bed bugs!!! The second room 130 no bed bugs and the room appeared to be ok until I went to take a bath and the tub was filthy and when I called the desk she said the cleaning crew won’t be there until 9 am and I said I would be gone and I asked for cleaning supplies so I could clean and and she said she didn’t have any and when I asked for a refund she said no and you get what you pay for. This was the worst place I ever stayed at and even the manager wouldn’t help!! Oh yeah when I woke up in the am my cup of water had ants everywhere!! So gross.
Stayed 1 night in Sep 2019

8/10 Good

Samantha

Liked: Staff & service
Disliked: Cleanliness
Room did its purpose. Nothing more.
We stayed for a long weekend. The room was cool although the bathroom was not so good. The door to the bathroom had water damage so it wouldn’t shut right. The sheets on the bed had holes in it and the bedspread was paper thin. The room served its purpose. A bed to sleep in.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dilapadated. Poorly maintained. Lights with no bulbs. Wife slept in her clothes. Why didn't we leave. Not sure. We talked about it.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bug Bed
I was ok until I found a bed bug crawling on the bed. I put him in a cellophane and took him to the desk and the owner acted like I must carry bed bugs around.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and very easy check-in. Will definitely stay again.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, dirty and noisy. The middle-aged woman at check in was very nice, but the younger man behind the desk was downright rude. The rooms are dated with holes in the walls and ceiling. The bathrub had mold growing along the grout. But they are dog-friendly so that's a plus.
Stayed 1 night in Apr 2019