Ratings based on 121 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler
Not sure why you would represent them.Posted Dec 31, 2014
Cons: Everything, a good cleaning to start with.
This was without question the nastiest place we have ever stayed. Had it not been raining and dark when we arrived we would not have checked in.
for Everyoneby A verified traveler
Nice hotel near main Hot Springs attractions.Posted Nov 25, 2014
We stayed 1 nights on the way to visit the crystal mines. The hotel was very nice. The only problem I had was that the fridge wasn't cold and you couldn't adjust it and the batteries in the tv remote were corroded and it wouldn't work. Minor things for a comfortable nights stay.
by A verified traveler
Posted Nov 8, 2014
It was fine but the room can be more clean and breakfast need to be improved
by A verified travelerfrom Tyler, TX
Needs upkeepPosted Oct 21, 2014
The Staff is nice. The Hotel needs a lot of attention.
Recommendedby KMfrom Ponder, TX
Nice enoughPosted Oct 14, 2014 on Hotels.com
Older hotel with a nice office staff. Easy to hear neighbors talking through the wall.
for Business Travelersby A verified traveler
Posted Oct 9, 2014 on Hotels.com
Nice location, EXTREMELY old hotel, not well maintained. Had big fear of sleeping with bugs. Would NOT go back.
for Getaway With Friendsby Danafrom Louisiana
Posted Sep 19, 2014 on Hotels.com
The quality of service was excellent. However, the condition of the room was very poor. There was mold on the ceiling in the bathroom and holes in the bathroom ceiling around the vent and behind the commode. The room was a non-smoking room but smelled like stale cigarettes. The bedspread and the sheets had cigarette burn holes in them and the bed wasn't very comfortable. Also, the location of the place was farther from the downtown area than the site made it out to be and where the road is to turn on is very difficult to turn into related to its in a very sharp turn.
Recommendedby Angie Kingfrom Hot Springs
Anniversary stayPosted Sep 15, 2014 on Hotels.com
Great for the price. A few minor things could be fixed to make it nicer...but overall-very enjoyable. Grounds are nice, Swimming pool clean, I like the privacy of the balcony.
Recommendedby Tomfrom Iowa
Not to shabby for the price.Posted Sep 5, 2014 on Hotels.com
The stay was pretty good until the last day and our motel key wouldn't work. Took the front desk several tries to get the keys to finally work. Staff was very helpful. Gave us information about places that were worth seeing. Also good places to eat.
for Familiesby LEfrom arkansas
Posted Sep 3, 2014 on Hotels.com
Hotel personnel was great we got there before our check in time and she told us that rooms weren't ready but that we could use the pool if we'd like. Our rooms smelled funny like a musty smell we went out and bought air freashners, the sheets looked like therly were just turned inside out