Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Chuck from Emory, Texas

Mystery Trip

Posted May 27, 2014
Cons: Someone at the desk charged a pet charge against out room by mistake after we checked in. It was fairly easily corrected when we checked out though.
Location: The Botanical Spa in the hotel gave my wife and I excellent service.
It was a mystery trip for my wife and I. I surprised her with this trip by just telling her to be ready at a certain time for an overnight road trip and kept it a secret where we were going. Hot Springs is where we had our honeymoon 33 years ago and our anniversary is in two weeks. The hotel and the spa were a great part of our trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted May 25, 2014
Great location with very clean accommodations. Breakfast was excellent and rooms were comfortable. Parking was somewhat challenging due to the events at the convention center.
5 out of 5
Recommended
for Everyone
by Angela from Jonesboro, AR

Nice Hotel close to Historic Hot Springs

Posted May 11, 2014
Pros: The breakfast was good and the manager's cocktail hour was good too. There was a shuttle to the downtown area that we used.
Cons: We enjoyed staying there.
Location: It was near bathhouse row, where you can get a mineral bath a massage for a reasonable rate. Plenty of restaurants nearby as well.
The room was comfortable and clean. It was close to bathhouse row.
4 out of 5
Recommended
for Everyone
by Vicki from Greers Ferry

Great for Corvette weekend!

Posted May 6, 2014
Pros: Convenient location.
Cons: Free internet.
Location: Convenient to Convention center.
Nice hotel. Very comfortable. Great location at the end of the convention center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
The parking could be better as we had to park around back and across the street from the hotel.
4 out of 5
Recommended
for Everyone
by Dwight from Fairhope, AL

Clean, neat and centrally located to the downtown

Posted Apr 8, 2014
Staff was excellent. Rooms were spacious and clean. Plenty of free parking available. And the buffet style breakfast bar including an omelet station is included in the price of the room. A couple of negatives 1. They still charge for wi-fi (at these prices I'm surprised it isn't available at no-charge) 2. Although both TV's are state of the art flat screens the cable system is circa 1985, (slow, limited channels,etc). Overall I would recommend the place.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel with a great breakfast bar!

Posted Mar 29, 2014
Pros: Breakfast is always wonderful!
Cons: Unfortunately, the pool was not available for use, which was a huge part of us booking the hotel.
Location: Great location near downtown Hot Springs. It was cloudy and cool, so the hotel shuttle dropped us off downtown and we walked/shopped our way back!
We enjoyed our night at the hotel. With 6 of us total (4 kids) we slept comfortably.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Mar 28, 2014
The hotel was great and very convenient to all the major attraction's. The breakfast selection was great. I did not realize the hotel was pet friendly but every thing was very clean.
5 out of 5
Recommended
for Couples
by Karron from Fort Worth, Tx.

Really nice hotel.

Posted Mar 26, 2014
Pros: It was clean, modern and our room was great
Location: We visited friends and shopped the antique stores
Everything was great. We liked the piano bar but the man playing could have been more friendly.
4 out of 5
Recommended
for Everyone
by Dave from San Antonio TX

Close to points of interest

Posted Mar 16, 2014
Hot Springs was an enjoyable Spring Break. This hotel was close to Central Ave which has the shops, restaurants, bath houses. Take the duck tour and the city tower view. Shops/city close early, just fyi.