Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Posted Apr 6, 2015
Nice Location and up to the standards of Hilton chain Hotels.
1 out of 5
by A verified travelerfrom Tulsa, OK

Would of been beautiful if....

Posted Mar 18, 2015
My bed sheets has stains all Over them which made me wonder if they were even clean. There was a sticky note on the head board and there was trash under the bed. For paying 170.00 a night I expected better. Also when I got in the whirlpool tub and turned the jets on stuff started coming out which grossed me out right away. I got this room for my anniversary and was excited but the experience was so bad. I was going to talk to the front desk but when I checked out she was on the phone for a while so I just left. I will never stay here again.
3 out of 5
Recommended
for Families
by Shaun

This traveler left a rating score only Posted Feb 12, 2015 on Hotels.com
1 out of 5
by A verified travelerfrom Oklahoma

Hot Springs

Posted Feb 11, 2015
Pros: Nothing
Cons: Everything
Terrible, rude staff, I will not use Expedia for any more travel arrangements
3 out of 5
Recommended
for Business Travelers
by Jenniferfrom Russellville AR

Big bed. Baby pillows.

Posted Feb 11, 2015 on Hotels.com
The staff was very friendly. The bed, however, was extremely uncomfortable. Hard as a rock and springy. We had a king sized bed but travel size pillows! Every time I rolled over, my head fell off the pillow! Very frustrating! We left a night early to get a decent night's sleep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hot Springs, Arkansas

Posted Jan 15, 2015
The hotel staff was friendly and helpful. The rooms were very clean and comfortable.
5 out of 5
Recommended
for Couples
by Jamesfrom Springdale, Arkansas

Relaxing place

Posted Dec 31, 2014 on Hotels.com
Enjoy the tranquility, clean room, close to stores and restaurants and delicious breakfast!
5 out of 5
Recommended
for Personal Event
by Jerrifrom memphis

comfy stay

Posted Dec 28, 2014 on Hotels.com
GREAT HOTEL
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tennessee

Great location

Posted Dec 26, 2014
Wonderful hot breakfast. Excellent customer service professional courteousstaff
5 out of 5
Recommended
for Couples
by Abbey

This traveler left a rating score only Posted Dec 18, 2014 on Hotels.com