Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southaven MS

Nice, Competant & Friendly Manager,Great loaction

Posted Oct 20, 2014
Pros: Nice, Competant & Friendly Manager,Great loaction
Location: Loacated in business district.
Nice, Competant & Friendly Manager,Great loaction
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was nice and close too everything very good

Posted Sep 1, 2014
This hotel offered A nice Breakfast was very clean staff was great
1 out of 5
by A verified traveler from Memphis Tennessee

Roach Infested

Posted Aug 17, 2014
We walked in the hotel only to find a sign that says "I will return shortly". We waited on the hotel clerk to return. While we were standing there getting ready to check in a Roach crawls across the counter. We said looks like you have another guest and we pointed out the roach. Well the clerk just takes his hand and smashed the roach. I said to him I think you might want some sanitizer for your hand. The clerk said that no I'm fine. He preceeded to ask us for our information and all I could think of was the fact that he didn't bother to wash his hands nor apologize for the roach. We said to him that we are going to cancel our reservation and find another hotel. That was the end of that.
5 out of 5
Recommended
for Everyone
by A verified traveler from Y

Great suite for family of 5

Posted Jul 23, 2014
Clean room & even housekeeping folded my daughter's blanket which made her day!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Rachel from Denton, TX

Perfect place for family vacation

Posted Jul 17, 2014 on Hotels.com
We loved the hotel. The staff was very friendly and helpful. The best part of the stay was the breakfast selection. There was a huge variety (hot selection, Belgian waffle maker, hot oatmeal, cold cereals, muffins/bagels, fruit) and saved us a lot of money to have a great breakfast each morning. The location was right in the middle of the two main strips of road, so getting to anything in Hot Springs was very convenient. The room was clean and the beds comfortable. Very pleased with our stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just ok

Posted Jul 15, 2014
This Hampton is not as nice as others I've stayed in previously- perhaps an older facility. The pool is tiny, no workout room and no place to buy traveling needs/snacks. The floors in our room were dirty/sticky. The staff were very nice and courteous though. The breakfast staff are hard workers.
4 out of 5
Recommended
by A verified traveler

Nice surrounding area

Posted Jul 15, 2014 on Hotels.com
The hotel was very nice. The lady that checked us in and out were very courteous. Loved the location, and the rooms were very clean. The ice machine stopped working on the third floor but other than that it was great !
5 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, AR

It was wonderful we enjoyed the hot tub!!

Posted Jul 14, 2014
My experience was wonderful I will continue to choose this hotel for my next visits!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2014 on Hotels.com