Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Great Overnight Stay

Posted Dec 26, 2014
Pros: Rooms, Staff, Breakfast (Breakfast needs repeating)
Cons: Elevator
Location: Good location to restaurants (for quick, decent food), and fuel.
We stopped here on our way from Texas to Tennessee, almost wish we could have stayed another day. Hotel was clean, rooms were great, breakfast was amazing, and staff was very accommodating. The elevator was out of service, but the staff was great in helping make up for that one shortcoming. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mo

Nice place

Posted Sep 29, 2014
Clean, well maintained, friendly staff. Easy to find and next to gas and food.
5 out of 5
Recommended
for Families
by Kimfrom Junction City

Labor Day Vaca!!!

Posted Sep 8, 2014 on Hotels.com
My family and I stay here when we go to the lake and have never had one problem. The staff is exceptional everytime. Breakfast is really good and the room is always very clean. This last trip was no different except I ended up leaving my Kindle behind in the hotel room and realized it about 2 hours after I had checked out. As soos as I realized it I called and immediately the front desk told me that housekeeping had already been down with it and they had locked it up in the safe. I confirmed my address with her and sure enough 2 days later I had my Kindle back with me safe and sound. Everyone involved was very professional and seemed to truly care. WIll definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Sep 2, 2014
The staff was friendly and helpful. Our room was in very nice condition and clean. We loved our room!
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Aug 12, 2014 on Hotels.com
Excellent stay.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Dougfrom Oklahoma

Nice, Comfortable Stay

Posted Aug 12, 2014 on Hotels.com
Would've been a 5 on cleanliness, but the presence of pets makes that a tough sale for me. Most Holliday Inn Express hotels do not allow pets...the overwhelming reason I choose them. With that being said, the hotel did appear to be pretty clean and I did not notice any pet hairs in my room. A suggestion to accommodate those of us with pet allergies would be to reserve a floor that doesn't allow pets.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Cons: Keep breakfast going until 10:30 instead of cutting off at 9:30.
Book your room early. This hotel fills up fast. Location was close to the highway. Rooms were excellent as was the rest of the hotel.
5 out of 5
Recommended
for Families
by Willfrom Austin Tx

Excellent stay

Posted Jul 26, 2014 on Hotels.com
Top notch on all aspects. Possible another stay in the future
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent

Posted Jul 22, 2014 on Hotels.com
Excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

Not great, but not Bad

Posted Jul 21, 2014
Sauna and pool were dirty. Bath tub needsto be bleached and scrubbed. Ask for top floor and end of hall else you will hear people walking and talking all night. Air conconditioning was excellent and so was the bed. Love was receptionist. One girl when we left didn't say good morning or anything. Took care of someone behindus before asking only "room number" without looking up. And still nothing when we walked out. Wished the night person has been working still. Prime location to hot springs. Hwy 7 all the way and the DeGray Lake! Good general hot breakfast buffet.