Ratings based on 190 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom T
Very nice hotel and staff.Posted Oct 21, 2014
Great service, breakfast, room. The only disappointment was there was no hot tub as stated in the details of this hotel.
for Everyoneby A verified travelerfrom Frisco, TX
Very well maintained propertyPosted Sep 2, 2014
Pros: Condition, ambiance, cleanliness, furnishings
Location: Great location for visitors interested in exploring attractions in Hot Springs, AR
Great experience, will recommend to others; will stay again when travelling to that part of the world
for Everyoneby A verified traveler
Clean and quietPosted Sep 1, 2014
We forgot your fan ( we use it for the noise ) and the gentleman that checked us in was so helpful and wanted us to make sure we were taken care of. He was so nice and helpful about the things to do around town. Would highly recommend! Clean and quiet!!
Recommendedby Paulfrom Dallas, TX
Posted Aug 18, 2014 on Hotels.com
Great service. Beds were fairly comfortable.
Recommendedby Michellefrom Dallas
Can't recommendPosted Aug 4, 2014 on Hotels.com
We normally love Holiday Inn Express hotels for their cleanliness. efficient check-in, front counter "grocery store"....this particular one had none of these. The lobby is dreary is dim lighting and the room was just dreary. The surrounding neighborhood didn't have any restaurants that we found to be good. There was fast food and a few restaurants, but I'm sorry to say they were just awful. I continue to love Holiday Inn Express for our family because it is normally very clean, bright, has a clean pool for the kids, a refrigerator and microwave and grocery in the lobby - but this one needs some work,
Recommendedby A verified traveler
A little too expressPosted Jul 30, 2014 on Hotels.com
This hotel is beautiful from the outside and has a convienent location, but it was the worst hotel experience we've ever had. We had NO sleep! Beds were horribly squeaky and uncomfortable. They sank to the middle, but bedding was clean. You could hear every step above you, but fortunately the very loud air conditioning unit drowned most of the noise out. The toilet stopped up from toilet paper (nothing more). We had to go to get a plunger at 2am. Complimentary breakfast had a nice selection of coffee, tea, juices, bagels, toast, cinnamon buns, pancakes, eggs, sausage, ham, & biscuits. There was not enough seating in dining area so we had no where to sit. We had to go back to our room to eat carrying food, drinks, and a three year old who doesn't ride well in elevators. Would never stay here again. Add $50-75 to it and go find a better hotel. For $125, we expect a little better.
for Familiesby A verified traveler
Posted Jul 26, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Kentucky
Very nice and cleanPosted Jul 24, 2014
Location: Located right off of the interstate...lots of places to eat and about 20 minutes from Hot Springs, AR...about 40 min from Little Rock, AR
Our stay was very pleasant...room was modern, and clean, staff was very friendly, free breakfast was great with lots of choices...check in was simple.
for Everyoneby A verified travelerfrom Memphis
Very cleanPosted Jul 22, 2014
Quiet and clean. Breakfast was good nice staff. checking was fast and check out even faster.
for Familiesby Hollyfrom Louisiana
great placePosted Jul 22, 2014 on Hotels.com
Hotel and room were very clean and nice. Very friendly staff and awesome breakfast. The pool could really stand to be cleaned though, it was pretty bad. Other than that, the place was great.