Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
58% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Mel

All Around Very Disappointing

Posted Mar 25, 2013
When we arrived to our hotel it looked outdated and somewhat run down. When we arrived to our room the heating unit was off and it was freezing inside and out-they were expecting us. Our room key kept expiring, both evenings we were there. We called the front desk and they made us walk downstairs and across the parking lot in the middle of the night to get a new card. The bathtub was peeling and the drain was black. The elevator jars you around and opens and closes repeatedly when you reach your desired floor. Also, the front desk clerk was not friendly and had no recommendations for any of the questions we asked about anything and blamed us for our room key not working. We were told by cab drivers and locals numerous times not to walk outside by ourselves as we were in a bad neighborhood. We will never stay again or recommend this place to anyone.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 22, 2012 on Hotels.com
The stay was good,room clean,old hotel
1 out of 5
Recommended
for Couples
by Apace

Rude!

Posted Dec 9, 2012 on Hotels.com
The front desk clerk was very rude and not helpful at all. We will not stay here again. Also, they put a hold on our account for $50 and said it would take 5 to 7 days to return the money...not a good thing when you vacation on a budget like we do.
3 out of 5
Recommended
for Families
by nancy

hot springs stay

Posted Dec 3, 2012 on Hotels.com
Hotel is old but room was clean and comfortable. Front desk was very friendly. Staff wonderful! Good location. Close to shopping and spa's. Will stay again.
1 out of 5
by A verified traveler

Looks ARE decieving.

Posted Aug 21, 2012
Pros: pool
Cons: the hotel itself and staff not very accommodating
Location: close to attractions but on rundown side of town. was probably wonderful 20-30 yrs ago
hotel rundown. beds very uncomfortable like sleeping on box springs. SMALL very cramped. "kitchenet" micro fridge w/microwave sitting on top. pics showed nice big bath with large tub. tub didnt even have plug so you could take a bath. reservations for 4 housekeeping only provided 3 towels/washcloths everyday of trip except finial day. even left note on bed asking for 4 of each. note was gone notepad put back on nightstand and still only 3 of each. called to talk to mgr. was told he was out STILL waiting on return call. kept having to reset fuse on outlet because hairdyer kept flipping it. old outdated tv that took 3-5 min to get pic without lines going through it. thank goodness we had plenty of things to do so we didnt spend much time in room. only good thing about hotel was the pool. kids enjoyed it alot and it had good hrs 10am-10pm. location wasnt bad either. most local sites within 20 min drive
2 out of 5
Recommended
by A verified traveler

Old building, needs work

Posted Aug 10, 2012 on Hotels.com
The air conditioner is old and could not stay cool during the hottest part of the day. There was trash on floor from previous tenants. The bathroom was nailed together and stuck when closed. The refrigerator did not keep cool.
4 out of 5
Recommended
for Personal Event
by cliff

Posted Jul 14, 2012 on Hotels.com
This is a very old motel. The room was in very clean and in good condition, The bed sheet were very clean as were the bath towels. We had every thing we needed coffie, tea, ice box.Will be needing carpet in the near future.
5 out of 5
Recommended
for Getaway With Friends
by Mike

easy access to sites

Posted Jul 14, 2012 on Hotels.com
Room was clean and hotel is conveniently located
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for the price.

Posted Jul 2, 2012
My girlfriend and i stayed 2 nights at the howard johnson inn. The staff was exceptionally friendly and helpful. We were new to the area and they provided great directions and insight. The hotel looks older but not necessarily bad. The pool is nice. The a/c in our room worked great. The beds were comfy and it was quiet. The showerhead put out an annoyingly small amount of water and housekeeping did not come in the morning, but other than that, it was a good experience overall. Would stay there again.
1 out of 5
Recommended
by A verified traveler

Picky? Then pick another place.

Posted Jun 21, 2012 on Hotels.com
While the room was clean and the front desk staff was friendly, the rooms are old and maintenance is lacking. The carpets are nasty and the shower faucet handles were loose and the tub had no drain screen. The elevator was scary; however, it was better than the stairway stench! The pool area was updated and nice other than its location at a busy street corner. Paid too much for what we got.