Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from K

Overpriced

Posted Jul 18, 2014
Breakfast out of yogurt and eggs well before closing time. Dirty towels left in room after maid had cleaned. Locked us out of our room by accident. Trash piled up by front door most of the day. Remote for TV almost impossible to navigate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2014
Cons: Windows air condition unit in the room is leaking water on the floor and make noise when air compressor won't start in cycle. They need to fix them
AC too noise can't sleep ! Need to regular maintenance
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to shopping.

Posted Jun 15, 2014
Clean room. Great breakfast. Above the normal hotel complementary breakfast.
1 out of 5
by Chris from Memphis

Poor noise insulation, rooms were extremely humid.

Posted Jun 7, 2014
Could hear everything in hallway and above room. Free breakfast was god awful, and every room in the building was hot and humid. Just an uncomfortable stay. Not sure how it got 4 stars
5 out of 5
Recommended
for Everyone
by Alex from Fayetteville, AR

Nice, clean, affordable room

Posted Mar 30, 2014
Nice, clean, affordable room near the races in Hot Springs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 24, 2014
The hotel was very clean and crates were very reasonable compared to competitors' prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick weekend trip

Posted Mar 23, 2014
We made last minute reservations and needed a late check out the next day. It was an easy check in and they allowed our late check out. Great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Feb 24, 2014
The hotel was nice. It is during race season so the parking is a bit packed. Overall it was a nice stay.
4 out of 5
Recommended
for Everyone
by Janet from Arlington, TN

Nice hotel in Hot Springs

Posted Feb 19, 2014
Stayed at this hotel after going to the horse races at Oaklawn. Hotel was very clean and well kept. Staff was very nice also. Room was a little noisy at night with slamming doors and such. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hot Springs, AR

Great location, very safe area.

Posted Feb 7, 2014
This hotel is nice and clean, plus in a very safe part of town.