Ratings based on 101 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler from Monticello, Arkansas
Poor quality roomPosted Jul 31, 2014
The bed slept horribly and the air worked when it wanted to. I wish I had spent an extra $ 30 a night and stayed at a better quality hotel. I did not enjoy my stay at this hotel. However, there was a good side-breakfast.
for Familiesby A verified traveler from Central Texas
Disappointing for the pricePosted Jul 6, 2014
Pros: The location was good for what we had planned to do while in Hot Springs.
Location: Garvan Woodlands Gardens is awesome. Duck Boat ride was interesting.
The room was not as nice as the website photo had led us to believe. The toilet rocked because it was not tightened to the floor well enough--but it did not leak. Other places to stay nearby looked better on their exteriors.
for Everyoneby A verified traveler
Great place in every way!Posted Jul 5, 2014
Cons: Not a thing that comes to mind.
Location: Not far from downtown to see Bathhouse Row
Clean, very nice employees, clean pool. Exceptional quality for the price.
by A verified traveler from Georgia
Quality Inn should not have the name Quality InnPosted Jul 2, 2014
Pros: It had a good location to restaurants and things to do in the area.
Cons: Housekeeping needs to do their jobs. The staff need to be willing to help out and make you feel welcome at the hotel.
Location: The mall is nearby. The lake is close. Miniature golfing, movie theatres. Magic Springs is about 5 miles away. Downtown is about 4-5 miles away.
I would not recommend Quality Inn as a place to stay. The hotel is old and not well kept. The staff wants to do the smallest amount possible in order to help you. For example, we had a light bulb that was out in our room and they told us to come and get a new one. Housekeeping came and took our dirty towels but we had to call for them to bring new ones and clean the room. The pool is disgusting. It was not cleaned well, paint was chipping everywhere, very low quality. Even if you are not paying tons of money, you still deserve to have a quality hotel for vacation.
for Couplesby Anthony from ar
Posted Apr 9, 2014 on Hotels.com
Overall stay was good! But the bed mattress was top hard didn't sleep well at all! And the water temp kept changing from hot to cold。。
Recommendedby A verified traveler
Posted Apr 3, 2014 on Hotels.com
Recommendedby Richard from Texas
Good central locationPosted Apr 2, 2014 on Hotels.com
Room was comfortable location is great we enjoyed our visit.
for Getaway With Friendsby David K from Missouri
room was not up to parPosted Apr 1, 2014 on Hotels.com
When we got there the lights were on in our room and the door was open. I went in and the desk was pushed out in room and the toilet was dirty and there was a plastic bag on counter with a receipt in it. The bed had been sat on by someone who looked like they were using the phone. Everything else was alright. We went back up to front desk and the gentleman put us in another room. It was loud outside and everyone was smoking out our door. Did not feel comfortable there. Sorry
Recommendedby A verified traveler
close to Oaklawn Race TrackPosted Mar 31, 2014 on Hotels.com
Very comfortable and clean room.
for Business Travelersby Maria from Rogers, AR
Would definately recommend staying here!Posted Mar 25, 2014 on Hotels.com
We arrived at 11:00 pm and still received a pleasant welcome from the front desk clerk. Room 269 was very clean and nice. The only problem we had was the refrigerator in the room made a ticking noise, but that was easily taken care of by unplugging it. The hotel was in a great location. I would definitely stay here again!