Ratings based on 123 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Overnight stay for area visitPosted Mar 29, 2015
Pros: The rate compared to so many others.
Cons: Bathroom could use some remodeling but over all was alright.
Place was decent enough. It is just a older facility nothing extra special. No problems noted. If I visit again I will probably stay there again. Cleanliness is what I have to have and it was clean.
by A verified traveler
Posted Mar 25, 2015
Pros: Only that is was close to our destination
Cons: A lot of things
Upon check in the room smelled like someone dumped a bucket of pine-sol in the room had to leave the door open for almost an hour to be able to stay in the room, told the desk clerk the next morning and was told they would check the room, also the TV remote would not work the TV had to go to TV each time to change anything on it. Came in the next evening after being out all day and the room had not been cleaned, bed was un-made no clean towels or wash cloths and bathroom had not been cleaned. The breakfast area was to small for the number of rooms for the hotel, tried the breakfast one morning had to wait until it was re-stoked and then there was no place to set had to stand to have coffee and eat.
by A verified traveler
Posted Mar 24, 2015
Room is def not worth over $100 a night! I would not recommend! There is other hotels around that are much nicer for the same price!
by A verified travelerfrom C
Okay hotelPosted Mar 1, 2015
The only thing nice about the hotel was the location. Booked 2 rooms, both rooms were in different buildings which made no sense. We did get that changed though. The bed was not comfortable at all. The pluming in the shower sounded awful when you turned it on. The room wouldn't get warm enough at all. And to top it off the selection at the breakfast was horrible. We will never stay there again
for Couplesby A verified traveler
Posted Feb 17, 2015
Hotel was decent. Tv was missing a cable cord and it was inconvenient to hunt someone down to fix the issue. Other than that the stay was pleasant and room was spacious.
for Business Travelersby Keithfrom Bartlett, TN
Old, cold and darkPosted Jan 17, 2015 on Hotels.com
Room was clean but old. Furniture broken, door allowed aa strong draft through it. Heat was not on when I checked in and it tooks hours to warm up.
for Couplesby Braefrom Pine Bluff, Ar
Wonderful stayPosted Jan 7, 2015 on Hotels.com
My friend and I really enjoyed our stay. The staff was really friendly and the overall stay was wonderful.
for Everyoneby A verified travelerfrom Marianna, AR
Was next to mall and places to eat were close by.Posted Dec 30, 2014
Pros: The price, cleanliness and the breakfast.
Cons: Maybe add a little more color in room.
Location: It was close to everything and easy to find.
We enjoyed our stay. The rooms were very comfortable and clean. It was next to the Hot Springs Mall, Popeye's, Wendy's and Krogers. The staff on duty was very courteous. We had the continental breakfast and it was very good. The breakfast area was very clean.
for Personal Eventby Mr. Waldronfrom Central Ave, Hot Springs, Arkansas
Posted Sep 22, 2014 on Hotels.com
My stay was fine but I do have an observation. My room was 150 and the rate schedule posted on the back of the door stated a different rate from what I was charged. At first I thought my wife would accompany me on my trip but she stayed at home. The door rate for single occupancy was $20 less than for double occupancy. When I asked the attendant at the front desk for an adjustment, I was told the door rates did not apply, that they just had not updated them, and that the room rate was the same for one occupant as for two.
Recommendedby jamesfrom hot springs ar.
only thing the ac.Posted Sep 9, 2014 on Hotels.com
the ac did not cool the room off i had down to 60 on the high side