Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
92% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jan 20, 2015
It was ok for the price. Bathroom very out dated. Bed was comfortable. If you're just looking for a cheap place to sleep, this would work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay if you're on a budget.

Posted Dec 1, 2014
Pros: Expedia
Cons: fruits for breakfast and a little table and at least 2 small chairs in the room for dinning.
The room is fine and clean. The breakfast is ok , love the orange juice and you can make your own waffle.
5 out of 5
Recommended
for Families
by Swarupfrom Dallas

Newly Renovated rooms

Posted Oct 28, 2014 on Hotels.com
It was a one night stay. we booked 2 non-smoking room. One of the rooms still had smoke smell but the manager changed the room right away. Newly renovated rooms and the surrounding is at a walkable distance from the bath houses and the tower. The breakfast was also very sumptuous.
3 out of 5
Recommended
for Overnight Stay Before Destination
by unovato

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Jordan861from Hot Springs

Great Stay

Posted Oct 27, 2014 on Hotels.com
Excellent and friendly
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 14, 2014 on Hotels.com
It was ok. Not bad for the price. Breakfast was good.
Comment from Hotel Management
Jan 3, 2015 by Nick, Hotel Management
Dear Guest, Thank You for staying with us. We it was our pleasure having you. We look forward to see you on your next visit to hot springs. Thank You Nick
1 out of 5
Recommended
for Business Travelers
by Barryfrom Cleburne

Posted Sep 26, 2014 on Hotels.com
This hotel should not have a 3 star rating. It's on a bad area of town the rooms had a horrible smell. We had to check out and find another hotel.
Comment from Hotel Management
Jan 3, 2015 by Nick, Hotel Management
Dear Guest, Thank you for your feedback. On behalf of my entire team, I would like to apologize to you for failing to meet your expectation. I wish you would have gave us a chance to make it right for you. We hope you would consider giving us another chance in future to make your accommodation more pleasant with us. Thank You Nick
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay

Posted Sep 21, 2014
Remodeled older hotel. Room was clean, staff friendly and bed ok.
Comment from Hotel Management
Oct 19, 2014 by Nick, Hotel Management
Dear Guest, Thank you for your stay with us. We appreciate you for your generous comments. We glad you enjoy your stay with us and we will be looking forward to see you on your next trip to hot springs. Thank You Nick
5 out of 5
Recommended
for Everyone
by A verified travelerfrom AR

GREAT place to stay!

Posted Sep 15, 2014
Super clean. Friendly staff. Will definitely stay again.
Comment from Hotel Management
Oct 18, 2014 by Nick, Hotel Management
Dear Guest, Thank you for your choosing our facility for your accommodation in hot springs. We glad you enjoy your stay and we look forward to see you next time you are in this area. Thank You Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Good deal for the dollar amount.

Posted Sep 4, 2014
Pros: Price and comfort. Nice size room.
Cons: Water pressure in bathroom.
Location: Once we figured out the layout of the city it was very near the sites we wanted to visit.
Good clean room. Not much selection for breakfast but can't really complain. The parking lot was a bit cramped but still it was a good deal for the price.
Comment from Hotel Management
Sep 15, 2014 by Nick, Hotel Management
Dear Patsy, Thank you very much for staying with us. We glad you enjoy clean room. We are working on improving our breakfast selection. We thank you for choosing us and look forward to see you soon.