Reception

Reviews of Super 8 by Wyndham Hot Springs

2 out of 5
Super 8 by Wyndham Hot Springs
800 Mammoth St, Hot Springs, SD

Reviews

7.4

Good

Rating 10 - Excellent. 216 out of 773 reviews" "
Rating 8 - Good. 279 out of 773 reviews" "
Rating 6 - Okay. 148 out of 773 reviews" "
Rating 4 - Poor. 76 out of 773 reviews" "
Rating 2 - Terrible. 54 out of 773 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan c

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy quik and courteous check in Simple I already knew whati was getting The lobby halks and rooms smell and look very clean . As a single human traveling with kids and dog safety is a high priortiy
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Andre

Stayed 1 night in Feb 2024

8/10 Good

Joe

Business traveler
Liked: Amenities, property conditions & facilities
Clean convenient and priced well.
Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Jesse

Traveled with pets
Liked: Staff & service, amenities
Room 116 needs a new exhaust fan in the bathroom its realy realy loud a long with the heater when it kicks on you have to turn the tv up alot then when it shuts off turn the tv down so you dont bother other people
Stayed 2 nights in Dec 2023

6/10 Okay

Tami

Traveled with family
Stay was good. Toilet was super loud when refilling tank. Breakfast was ok. Would have liked to see more hot food options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexa

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Breakfast needs a little help.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November stay
I was pleased with my room. It appeared to have new carpet, flooring, bedding and towels. It was clean and the beds were comfortable. Very quiet stay and friendly staff. I would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Enjoyable, pleasant atmosphere and friendly employees.
Stayed 1 night in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town that this property is at was unfortunately going through some major construction on the roads and all through downtown and this was all during Sturgis. We booked here based on price knowing we would still have to travel an hour to reach Mt Rushmore and our other vacation spots. Overall, the property was clean and well cared for and the staff was wonderful.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating and helpful. The location is convenient. Great stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was stained and the kids running up and down stairs in morning gave an early wake up. The room was clean and the AC worked. The breakfast was good, the waffle maker made good waffles.
Stayed 4 nights in Oct 2023

6/10 Okay

Charity

Liked: Staff & service
Our beds were comfortable but we found a small tick like bug on one of our beds. It concerned us but we had a long day of travel and were ready to sleep. They do allow pets in the rooms so that could be where it came from. We searched all the covers and we didn't find anything else. There were men lying on the floor and lounging in the hallway when we first came in. The night manager was walking into the hallway to get them out as we went into our room. There were so many construction men in the area where breakfast was served that I didn't feel comfortable going in that room without my husband. My husband works construction and sometimes stays in hotels. I understand the need, but the room was so loud,I could hear them before I came up the stairs. Had I been staying by myself, I would have been very uncomfortable here.
Stayed 1 night in Oct 2023

6/10 Okay

Barry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
adequate
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
The desk clerk was very helpful. Because of the hills around, my wifi would not work, she was extremely helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liars with unethical business practices
Do not book here or trust these people. I was told the night of our reservation when we arrived to check-in that they had a “flood” but didn’t have my phone number to call and cancel my reservation, also got no notification from hotels.com, meaning they didn’t actually communicate this to them for my refund or to notify me. I was told by another hotel in the area they overbook on purpose and cancel people last minute frequently. We had to drive an hour to Rapid City and pay double what we paid for booking at Super 8. The next day I called hotels.com to report them and suddenly the hotel has my number to call me about my refund. Stay anywhere in Hot Springs but here.
Stayed 1 night in Sep 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was filthy dirty, stains everywhere in halway carpets, room carpets. Plugged up sinks and tubs and owner never dealt with them. Continental breakfast was anything but. Banans, apple, cereal waffle and yogurt. Would not recommend at all.

4/10 Poor

Colin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Deana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My first stop at the property was the bathroom by the office and it was nasty. Our room was mostly clean but behind the bathroom door was never swept and built up, we smelled marijuana whenever we came in theside door,and the bathroom and outside could have been cleaner. Mostly little stuff though. Beds were comfortable and the room was fairly quiet.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Traveled with family
Liked: Staff & service
Overpriced for average stay
The owner and staff were nice. The bathroom was the smallest bathroom Ive ever seen in a hotel. The back door didn’t have a key entry so people left it open to come in and out. Sadly these place give carb only breakfasts which don't suit us. It was so full that when I went for coffee, there was none. However the owner scurried to get me some.
Stayed 2 nights in Sep 2023

8/10 Good

kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk out basement
Stayed 2 nights in Sep 2023

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
economical stay
we were there for one night, The young couple running the motel were very accomadating. The facility definately had a couple leaks or some problem like that, but they were working to fix the rooms affected by this problem. Our room was clean and comfortable. walking distance to the Mammoth Center. Overall a good stay
Stayed 1 night in Sep 2023

2/10 Terrible

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We found two baby roaches in the room this morning. So we decided to not eat breakfast here. Upon our arrival, we asked the lady working the front desk where the hot springs were and she couldn’t tell us, when one of the advertised things to this hotel was that the hot springs were a walkable distance from the hotel. We ended up talking to a local at the Hot Springs Coffeecafe and she said there were some public ones that were along the river with a short hike in.
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good
A clean basic hotel. I just was there for a night, but I felt safe and secure.
Stayed 1 night in Sep 2023

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised how comfortable the room was. Good all around. Will definitely try to stay in again if opportunity arises.
Stayed 1 night in Sep 2023

4/10 Poor

Beth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty. We were given a room that hadn't been cleaned yet and had to go back to the desk and ask for a different room. They ran out of coffee for the breakfast and didn't make more. The milk in the refrigerator in the dining area was frozen. They did not clean the room each day. I would definitely not recommend this place
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Morag

Traveled with group
Liked: Staff & service
Breakfast was great with make your own waffles. Location was right beside The Mammoth Site. Room had no extra blankets. Bathroom fan made unusual noises.
Stayed 1 night in Aug 2023

10/10 Excellent

patty, vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and quiet. We were able to do our laundry here. Motel is located next door to the Mammoth site which we enjoyed visiting. Town is small and restaurants are a short drive away. Breakfast was make your own waffles, cereal an yogurt. Would stay again
Stayed 1 night in Aug 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Chainie

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff were very friendly and accommodating. The room was perfect size for our family of 5 plus our dog. It was in a perfect location for our trip to Custer Park and walking distance to the Mammoth Site. We will definitely be back.
Stayed 2 nights in Aug 2023

8/10 Good

WEI-MIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and providing a good breakfast.
Stayed 1 night in Aug 2023

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
We had no choice because our other hotel had a broke. Water pipe and moved all guests. Since our reservation was with Orbitz it took 2 hours to get a different place to sleep.
Stayed 1 night in Aug 2023

10/10 Excellent

richard l

Traveled with family
Liked: Staff & service, amenities
Close to things. Property needs alot of updates. Carpet is dirty.
Stayed 1 night in Aug 2023

10/10 Excellent

Arkadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

8/10 Good

Tobias

Business traveler
Friendly staff , clean rooms , I'm there every week , they give me the room I like
Stayed 3 nights in Aug 2023

8/10 Good

alba

Traveled with family
Liked: Cleanliness, staff & service
Close to Mammoth site.
Stayed 2 nights in Aug 2023

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
It was okay for the price. Breakfast was just ok. The lady at front desk was very friendly and helpful but there weren't a lot of eating choices close by. The carpet was very dirty. It looks like they've done a recent remodel but the carpet should really go.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price and Great staff
Stayed for 3 nights we are a family of 6 and the Family suite was perfect for us. The owner and his wife were very friendly and helpful. Will definitely stay again
Stayed 3 nights in Aug 2023

8/10 Good

Eric

Stayed 3 nights in Aug 2023

4/10 Poor

Martin

Traveled with family
Disliked: Cleanliness
Spent three nights there and they never cleaned my room.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service
No hot water, fridge didn't work, and the ac didn't work
Stayed 3 nights in Jul 2023

8/10 Good

Bradley

Traveled with family
Liked: Amenities
All good
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It served our purposes! Nice hotel would stay sfain
Stayed 1 night in Jul 2023