Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 26, 2015
Stayed for two nights in a "mountain view" room, Not really what I expected. It's probably only a mountain view due to it being on the back of the hotel where as the front faces the main street. Great location though, we were able to walk everywhere but with that being said if anyone was extremely loud outside we could hear it on the 8th floor. However, we didn't mind because we were gone all day. Wouldn't mind staying again.
3 out of 5
Recommended
for Everyone
by A verified traveler from russellville

Overall not bad!

Posted May 25, 2015
It is in the absolute perfect location, and the amenities the hotel offers are nice. The staff was very personable and friendly. Our room was comfortable and enjoyable. It was a bit musty (but to be expected of any historical hotel) and the cable tv was my only frustration.
1 out of 5
by A verified traveler from Bentonville, AR

Horrible

Posted Apr 13, 2015
Would appreciate a full refund! Worst place I've ever stayed.
1 out of 5
Recommended
for Families
by amber from Jonesboro

Unimpressed

Posted Apr 7, 2015 on Hotels
Will not be staying again - no AC & in need of maintenance & remodel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice pet friendly place to stay

Posted Apr 6, 2015
Two days of comfort and no noise. I would stay here again
1 out of 5
by A verified traveler from Fayetteville, AR

Very outdated and in need of lots of repairs.

Posted Apr 6, 2015
The hotel is old, as one would expect in historical area, but lacking in character. It is in desperate need of repairs and updating. Has a very strange old smell in the hallways and room. The room felt hot and stuffy, could not get air to kick in to cool the room. Parking is in a gravel lot up a steep hill behind the hotel. Only benefit to this hotel is location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Room was very clean. Disappointed we did not have a fridge and plumbing is VERY lou....other than that is was great.
5 out of 5
Recommended
for Couples
by A verified traveler

Love Love Love

Posted Mar 31, 2015 on Hotels
We had a great trip! Love the location!
1 out of 5
Recommended
for Couples
by Marijane from memhis

disapointment

Posted Mar 30, 2015 on Hotels
I don't know about the hotel, they did not have a reservation in our name.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Mar 27, 2015
Location: Ate breakfast at the Pancake House downstairs. Walked to a show at Low Key Arts.
Easy check-in, comfortable room, and great view. I'll be staying at the Springs hotel whenever I'm in Hot Springs.