Ratings based on 1,008 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Students
by A verified travelerfrom NJ

Posted Mar 23, 2015
Pros: It's right by all the night clubs, which is very convenient.
Cons: The food and the staff could have been more informing about the one restaurant to make reservations at.
Location: nice beach, pool bar, and clubs
The overall experience was great but the food was decent. They have one restaurant that you have to make a reservation for but they didn't inform us that they only take 10 people for a whole hour.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Traverse City, MI

Close to everything!

Posted Mar 18, 2015
Pros: Location!
We would stay here again in a heartbeat- great amenities and staff! And close to the action on the strip!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom AUS

Nice but not worth the money

Posted Mar 17, 2015
We stayed at krystal for 9 nights in march. It was located wonderfully - so close to the clubs and best restaurants on the street. The pool and beach were beautiful and clean. However as we paid so much for the all inclusive we had higher hopes for the food - it was average with not much variety. We ended up eating out for most meals so the all inclusive was not worth it for us at all. Overall I probably wouldn't stay again although it was quite enjoyable just a little overpriced for value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
Nice hotel, great location on the beach. A little dated, but for the most part well-kept.
4 out of 5
Recommended
for Students
by A verified traveler

Nice hotel close to the beach

Posted Mar 11, 2015
Pros: The room has an amazing view
Cons: People who work on the reception
It was really good spend my time in Krystal Cancun, room, food was great. The pool was great too. And the student atmosphere was amazing, hope come back again.
1 out of 5
by A verified travelerfrom Mex

Pésima atención

Posted Mar 8, 2015
Cobran el cafe y el agua Permiten a extranjeros apartar las comodidades en la playa Oxidado el baño Comida muy ordinaria No vale lo que pagas
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to anything you want

Posted Mar 8, 2015
The WIFI is so bad ...................................
3 out of 5
Recommended
for Everyone
by A verified travelerfrom connecticut

Not bad

Posted Mar 8, 2015
Had fun has a good beach and pool really close to all the clubs is a plus and there's lots of store and grocery store around the block The food and service here is on the terrible side but u can always eat out I did
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
I love the white beach which is great, but the room may under mantinance so it is a little noisy
1 out of 5
by A verified travelerfrom usa

Don't even bother staying

Posted Mar 2, 2015
The whole stay was just horrible. The rooms are Not clean at all, very outdated, the bed is way too hard, the staff is not very helpful. Just spend the money somewhere else.