“Exceptional Hotel Complex”

The thing that immediately impressed me about the Valley Village was the friendliness of the staff. They would go out of their way to help you. The location could not have been better! Breathtaking views from all angles! Very comfortable rooms, spotlessly clean and to top it all great food (which I would like to add we stayed for 14 nights and the menu never repeated itself). We would go back there in an instant! Fantastic value for money.

“Great, fantastic vacations...Valley Village, Matala, Crete/Greece...”

The hotel, the rooms, bungalow are very well furnished (beds, mattress, cabinet, a/c, bath tubs and others)...We were two couples, including a 5 years old child and a pregnant woman..:)...the two pools ( one is for children) are very nice, cleaned blue water and functional....We did stay in a bungalow= great....and for two weeks were treated like a family... it's a big international family: germans, americans, irish, bulgarians, slovenians and maybe others...quite, beautiful, very functional: this is our evaluation for the environment in this resort... the beach is just 10 minutes far way...the most beautiful sunset you can have in Mediterranean sea.... the town = Matala was/is so nice, clean and people were/are very polite, very warm and their hospitality is priceless...nice clubs and restaurants....the beach was like the "blue laguna" : blue sea water, nice sand and very interesting place/location as a culture, history and geography....The rent cars are there: just ask for Manolos or Kre-Kre…you can arrange trips at historic places, a trip at Santorini island ( we did …) and more…the management team is ready to help you on these things….you need just let them know and…they we will take care for your needs ASAP ….spoken languages are : german and english..or maybe more ??!!!..... The TRUMANS family from Washington District Columbia/USA...

“Nice resort, hotel could be better”

Hotel has no air conditioning in public areas, so its hot and sticky at night unless you go to your rooms -where seating is inadequate. Also there is a high nightly/per room surcharge for airconditioning. Food was good and varied, but it was difficult to relax afterwards. We found the 20-30 mins walk or 5 min drive to Matala was the best way to spend the evening after dinner. It is a friendly place with no problems even at night.

“Wouldn't stay here again”

Staff were friendly enough and the hotel was in a good location. BUT, our sheets were ripped, the towels were stained and had holes in, and we found a toenail (not one of ours!!) on the floor of our room 5 days into our stay, so goodness knows how long that had been there- Yuck. Hotel information was in German as were 99% of the guests.