“By and large enjoyable”

Hotel has seen better days (things like better lighting in bathroom and less heat throughout would be nice) but service is great, food is good, location is excellent.

“Liked Scarborough, hotel average.”

Not impressed with security of car park.

“value for money stay”

This hotel is very conveniently located for both the beach or the theatres. It has a garage parking space at the rear at a small additional cost which is well worthwhile as Scarboroughs parking can be difficult in busy days. Rooms were clean and good enough for a holiday stay. The main rooms were good and the bar and service good. It had the feel of a relaxed, well run operation. I'd happily return.

“The cold Hotel”

On arrival to the hotel the checking in was quick, & when we first got into the room everything seemed to be fine but perhaps a bit small. When we were in the room for a while we noticed that the temperature was cool to say the least. The following day we came back to the room which was situated on the top floor to find that the lift was not working. We were having an afternoon nap to be woken up by a constant drip on the pillow... The roof was leaking!! After going down to reception to let the hotel know the situation they moved us another room, which was even colder and no apology. This hotel was very expensive and the standard of the room did not reflect the price. On checking out the lift was still not working and at reception there was a large que waiting to check out due to complaints, and again no one apologized for the inconvenience of having to change rooms and the lift. On conclusion we would not recommend this hotel it was not good value for money and we will not be stopping there again.