“Excellent Choice for Old San Juan”

We stayed at the Cervantes Hotel for one night before a cruise in May 2009. We thought the hotel and our room were outstanding--only surpassed by the level of service from the staff. I had read some reviews that mentioned the street noise being a problem and we did think that it was loud, but our A/C ran most of the night and the noise didn't prevent us from getting a good night's sleep. The location is perfect for a pre or post cruise stay and is right in the middle of lots of restaurants. We ate breakfast at the hotel and thought it was very good, though the kitchen was a little slow.

“enjoyed our stay”

After reading other reviews we did not know what to expect but were very pleased with our room and the service. The breakfast was excellent and anything we needed they tried to accommodate. I would recommend the Cervantes Hotel to my friends.

“Will definitely be back!”

We were extremely pleased with the look of the 12 room Inn. Our room was lavish...marble bathroom, bath robes, flat screen TV, fine linens, and a our own balcony. We slept well, and a small continental breakfast was included. The area around the hotel is safe, and right next to Raices Restaurant and Al Dente Italian Restaurant that get rave reviews. And it is a short 8 blocks to El Morro Fort. We will DEFINITELY be back. We loved the service Cevantes Hotel provided, and the friendly, calm atmosphere. Raul, Rikki, and Roberto took great care of us, and we are sorry our stay was so short because we really did enjoy our stay there.

“Favorite Hotel”

My husband and I were warmly greeted at the curb of the hotel (which was a little tricky for the cab driver to find even though we gave him exact directions). The lobby of the hotel was lovely and included a bar and restaurant. Our room was great, the bathroom was huge and we have a nice little balcony. We were offered a welcome drink at the bar and I was served the best mojito ever. The restaurant staff gave us a lovely sampling of their delicious and very creative cuisine. The entire staff was very helpful and knowledgeable about the area. This was one of the best hotel experiences we have had.

“A hidden gem in the heart of Old San Juan”

The staff at the Cervantes were welcoming and the accommodations were clean and beautiful. This boutique hotel was a real find in the heart of Old San Juan. We were warned about noise drifting up from the street keeping us awake but it was a complete non issue. I would definitely rebook at the Cervantes on a future visit to Puerto Rico. However if you are looking for a full complement of amenities (i.e. restaurant, pool, exercise room) this may not be the hotel for you.

“Great location in Old San Juan”

The Cervantes is located on one of the famous "restaurant streets" in Old San Juan and easy walking distance to the rest of the old city. Our standard room had a small balcony overlooking a back street. (This is a good thing because it's more quiet at night.) The friendly young woman at the front desk served our complimentary continental breakfast in the dining room off the main lobby. The coffee is always freshly made for each person--a small treat.

“Great Hotel”

I am a strong believer in customer service and I can't say enough as to how considerate and accommodating the young staff were at The Cervantes Hotel. The room was small but very clean with beautiful amenities, especially the bathroom. Very modern and in good taste, not your typical hotel room. However I'm still trying to figure out the low placement of the rod in the closet. The only negative i have to say is the noise from outside. But I guess that's what you get for being in a great location!

“Great place”

Wonderful place to stay,great people!

“Wonderful Place to Stay”

Gorgeous hotel! Rooms were beautiful, be sure to get a balcony for a gorgeous view of Old San Juan. Restaurant and bar very upscale, wonderful friendly people, and a great location. Only 2 blocks walking distance to pier for cruise departure, and hotel staff will hold your luggage after you check out so you can walk around Old San Juan before you cruise.

“Can't wait to go back”

Everyone was extremely friendly and very helpful. The rooms were beautifully decorated and spacious. We would definitely recommend it to friends and family and can't wait to stay here again. Location is fantastic right in Old San Juan, walking distance to everything and across the street of Carnival Cruise Ship Dock. The front desk attendants were incredible they assisted us in getting taxi's to the airport and cruise terminals each time. They even allowed us to leave our luggage at the hotel so we can walk around Old San Juan and not have to take it with us.