Royal Orchid Resort

“Quiet, friendly hotel on side street”

Hotel is located on north end of Pattaya, close enough to the action, but far enough away for peace and quiet. 5 minute walk from the beach (which is 80 steps down) and 5 minute walk from the dolphin circle, which marks the north end of Pattaya. Rooms are nice, but no ocean view and no windows (at least mine didn't, except for the door opening out to the pool). Pleasant surprise is the Indian cook Biju who is excellent and serves up authentic Indian food as spicy as you can handle it. Staff is very pleasant and friendly though somewhat English challenged. Weekend was full of local Thai families, which gave it a homely feel. Would recommend it for people who want a quiet, upscale hotel.

“Good if you want the quite side of pattaya”

Room very clean and well furnished, Staff very friendly, english ok, very good/clean pool and staff. Hotel at the north end of pattaya, a few minutes walk to the beach. This is best end of pattaya if you want to be away from the "go-go" bars, but a not too far on the many baht busses.

“Nice hotel, shame about the place”

The hotel was nice and peaceful and set back from the seedy part of Pattaya. Personally, I wouldn't recommend Pattaya for a place to stay in Thailand - very dirty and seedy.

“Great, spacious hotel”

Wonderfully clean and spacious rooms. Great pool with an outdoor terrace restaurant/bar. It's a little bit of a walk to the main road, but the hotel offers a shuttle (4 or 5 times a day) to Big C. Only negatives are that the people at reception are a bit English challenged and doors are thin (could hear people out in the hallway). Overall a great hotel--very satisfied with my stay and would book again.

“So So Hotel!”

Good points: Overall Appearance and Design: Quite modern and clean. Cleaning: Good frequency of changing towels and cleaned up room daily. Staff: Most quite friendly. Location: Was good. At one end of the road was bars, resturants and shops, the other end was the beach. 5-10 mins away is Pattaya beach front,bars, resturants and malls. Problems: Check In: Didnt accept Expedia paperwork and threatened that we might have to pay for our room again. By the next day, we heard nothing more about it and we assumed everything was ok. However, nothing was said regarding this again and an apology would have been nice. Tip: Make sure you have you Expedia paperwork woth you as proof of payment for this hotel. Pest Issues: encountered 2 forms of pest; Ants in the bathroom all around the sink and on the 5th day, a Mouse at 5am. We told reception about this the next day (the same lady who we dealt with at check-in) and she didn't seem bothered and did nothing. Water: Did not always supply the 2 complimentry bottles of water everyday to rooms. Connecting door and thin walls: easy to hear the people in the next room and see their light shining from underneath the door. And being a light sleeper, i didn't appreciate this. Non black out curtains: As soon as the sun comes up, light shines throughout the whole room like there is no curtain up and even my partner was annoyed by this. Black out drapes are definitely needed. So there's the real deal so you can now make your mind up.

“très bien mais très bruyant”

L'hôtel est très correct et les chambres très confortables. Malheureusement, l'insonorisation est catastrophique comme dans beaucoup d'hôtels en Thaïlande. Si vous vous levez à 7 heures du matin... ça va... sinon le salut viendra avec les boules quies. Séparation de la chambre voisine par une simple porte que l'on pouvait d'ailleurs ouvrir sans difficultés! Dernier point, l'accès internet qui est filaire et non en wifi et qui, de plus, n'a jamais fonctionné. Enfin, c'est loin du centre mais c'est plus calme... chacun son truc.

“4/10”

Arrived at 4pm and the room was not ready. cut my foot by the pool and unfortunately a very small spot of blood was on the bed sheed and they tried to charge me 2000 Baht ! But it was relaxing there. I thought someone was in my room but the shower room is open at the top to the next room which I was nopt impressed with

“avoid this hotel at all times”

this is a good hotel for any person to avoid, this is not equipped to be a rated 4 star, also i am puzzled why expedia had recommended this hotel. we usually value expedia recomendations so this is bad reflection on expedia.

“Horrible experience”

Arrived at the hotel with rooms not ready, had to wait for 3 hours. Staff at the reception were very unfriendly. When go to the room they were not cleaned, cigarette buds lying on the floor, bed covers were smelly. When i asked them to change the bed covers they informed that they do not have any stock. Breakfast is supposed to be available from 7-10, but if you go at 9 its difficult to find any thing and the hotel does not want to refill. On the whole, it was the most horrible hotel/resort I have ever come across. I am not sure on what basis and who gave a star rating of 4 its not worth of a 2 star even.

“Royal Orchid Resort - extreme failure to deliver”

I stayed at this North Pattaya hotel for 17 nights in March 2007. The hotel's condition left me wondering why I ever booked a stay here in the first place. The hotel has NO elevator- try lugging your suitcase up three flights! Try lugging yourself after a tired day of sightseeing! The room I was given at first had a phone which could NOT dial to outside numbers. After complaining to the hotel staff several times, they finally moved me to another room with an operational phone (a day later). On more than one occassion, I had to complain to the hotel lobby that no one had cleaned my room. One week, there were toxic odors surrounding the wing where I was staying- they were busy doing loud constuction (hammering, drilling, etc...)work on several of the rooms there. That was when the power was cut for one day- imagine no air conditioning in a place as hot as Thailand! My once funtional phone was also dead from the power outage. The staff was less than friendly- I had bad experiences with them more than once. I asked them to be put in a different room with a funtioning phone- the girl at the desk said it would cost me more money! My patience was tested by the staff- who seemed not to care that I had paid a lot of money to stay at their run-down hotel. Perhaps the only saving grace that they had to offer was the hotel's location. About 2 blocks from the busy road and only 1 block to the beach.