“Relaxing and Pampering for”

What a fantastic stay after spending 10 days running around cities it was great to relax in this gorgeous resort. From the time we drove up to the entrance and were greeted it was all 1st class service. We spent 2 nights at the resort just unwinding from 10 days of walking through Munich, Amsterdam, and Brussels. The property has the most majestic view and is simply heaven.

“meet the black forest”

fabulous location, beautiful property, attentive service, delicious food, horrible and ineffective spa.

“Very nice hotel but the restaurant.....”

I did not try the gourmet restaurant but I was disapointed with the Schloss restaurant. The breafast buffet was fantastic but the menu was vey poor. It is a kind of restaurant the if you stay 3 days and nights at the hotel and have lunch and dinner at the restaurant, you tried all the dishes. I really think they could make an improvement here. For all the rest, fantastic hotel

“Food options limited”

We enjoyed our stay. The staff were top notch and the hotel has really incredible views. The hotel itself is beautiful but an expensive taxi ride to town. No air conditioning and the weather has been hot! They did bring a special unit to our room to use which did help cool things down.

“Beautiful hotel”

We stayed for a couple nights over New Years. The hotel is beautiful and the room was very large and extremely well appointed. Staff was very friendly and helpful. I would definitely stay again. Only blemish on on otherwise excellent stay was the heat in the room was too high and couldn't be reduced to right level (despite repeated requests) so had to balance the tempature with an open window.

“Most Stuck Up Place EVER!!”

I and my wife had the absolute worst weekend of service and snotty attitudes from the staff at this hotel that we have ever experienced. I would NEVER return even if it were free. And it is nothing more than a big manor not a Schloss (castle or palace).