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Reviews of Aksan Hotel

4 out of 5
Aksan Hotel
Gaziler Cad. No: 214-216 Basmane, Izmir, Izmir

Reviews

6.0
Rating 10 - Excellent. 15 out of 83 reviews" "
Rating 8 - Good. 21 out of 83 reviews" "
Rating 6 - Okay. 18 out of 83 reviews" "
Rating 4 - Poor. 11 out of 83 reviews" "
Rating 2 - Terrible. 18 out of 83 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
the barrier of the English language, aircon doesn't work (cooling), heavy air, not in a good local are
Stayed 3 nights in Oct 2018

10/10 Excellent

Osman, Washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location the spa and the breakfast . We stayed two nights at this hotel and everything was excellent
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ervey thing was fine and friendly staff food was excellent
Stayed 2 nights in Aug 2018

6/10 Okay

Ahmed, Bahrain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel like most of the hotels in that area, staff is good but hotel cleanliness and condition is poor
Stayed 1 night in Jul 2018

2/10 Terrible

Waseem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How Can Hotels.com call this 4 stars
Aksan Hotel is definitely NOT 4*...It would not eve get 2* in UK or USA. I felt cheated. & it left a bad impression of Hotels.com with me too, as this was my first booking with them. Water leaking from neighbouring room into my bathroom. Don't know what type of water! Uncomfortable beds. Booked & paid for a twin room & they tried to say I only booked a single. They then said it was Hotels.com who made the mistake!!! Not clean at all. Carpets were filthy. Bedding was washed but not ironed. The buffet breakfast was very nice. The TV listing card said they had BBC, but as usual misled again. Not a single English channel. Free parking included was on the street, if you were lucky to arrive when taxis were not hogging it!

2/10 Terrible

saagh , Iran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience.
We booked this hotel for 3 nights but checking out after a night and go to anemon ege hotel. The towels and bed sheets are smelly and the room is ruin out. Not recommended to anyone
Stayed 3 nights in Mar 2018

6/10 Okay

Bassam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
its ok
room and bath need renovation
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
really terrible
the location was shabby the hotel looked nice from outside but the rooms weren't nothing like what it shows on the website, it was old, rough and smelly, the staff seemed friendly...

4/10 Poor

Ibrahim, Kyrenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible location, old and dirty
the room was nothing like what it shows in the picture on its website, the location was really bad and scary, the hotel was very old and shabby

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Alana, London/New Zealand

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don't use the laundry service here
We stayed for 2 nights and had some laundry done during our stay. Only half of our laundry was returned, after several conversations with reception we had all of our things back however there was a large mark on the sleeve of a jacket. When we told reception they told us to take it to a dry cleaner and did not seem to care that they ha damaged it. We were offered a 10tl discount (the price of the jacket being laundered). They were u willing to do anything else and did not seem to care.

2/10 Terrible

Izmir Turky

Disliked: Cleanliness, property conditions & facilities, room comfort
visit to Izmir
Not good at all. Very scare location. And also very trashy.

6/10 Okay

Joanne, Norwich, UK

Disliked: Property conditions & facilities
A 10-Day Stay, just about worth it
After arriving on the first of ten days, I was impressed at how well the hotel stands out from the surrounding area in terms of looks and feel. This however is likely due to the quality of the immediate surrounding area. The location is not important but still, disappointing in terms of safety-at-night and distance to the city center. The staff were always welcoming, but quickly became brick walls when something was in error (such as a room having the wrong beds, or general information). They were however, tolerant of a novice speaker of the language. The breakfast was nice and varied, no complaints there. The room was comfortable but still, there was a constant feel of not-enough. The decor was pleasing, although slightly fake (stone brick wallpaper, peeling). Adequate space for storage, hairdryer in the bathroom and enough space to spread out and relax. At least the windows open (even if the street outside is busy 24/7, and the hotel is located within earshot of a fire station, hospital and motorway). The aircon in my room was barely working. And very very low tech. However in my friends room, it was slightly better, and came with a remote control for adjusting the temperature per degree. Potluck I guess. The room service was nice. Only, don't order anything fried unless you really like the taste of oil. And bring your own hand wipes.

8/10 Good

S, Adana, Turkey

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for a deep sleeper
The overall impression was pretty good. However, if you are a light sleeper and can easily wake up with noises, I wouldn't recommend you this hotel. So many dogs outside near the hotel were barking really early in the morning- like 3-4am.

8/10 Good

Dudley, Sunnyvale, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aksan
The advertised "free" parking is at the curb on the street.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
het is een dichte deur. niemand aanwezig....... dichte ramen
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
De suite stonk als een asbak, er was geen jacuzzi zoals bij de boeking vermeld was. Personeel was niet echt vriendelijk. Als klap op de vuurpijl; de tweede dag liepen we langs de receptie, waar we te horen kregen dat het hotel failliet was en we maar een ander hotel moesten zoeken. Het bleek dat het personeel al anderhalve maand geen salaris ontving, vandaar de niet zo vriendelijke gezichten waarschijnlijk. Aangezien het de eerste Kerstdag was, lukte het niet om snel contact te leggen met Expedia. Gelukkig heeft het personeel toch nog gevraagd of het hotel naast hun, nog kamers beschikbaar had. En dat hadden ze, hotel Tempo Comfort Residence heeft ons een suite gegeven, wat een verademing! Zeer ruim en schoon zonder sigarettenstank. Gelukkig is onze vakantie niet verpest, maar dat was dankzij Tempo Comfort Residence.
Stayed 14 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

2/10 Terrible

Emin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
berbat bir ote
Tercih etmeyecegim berbat bir oteldi lütfen BU oteli sitenizden cikarim yatakta Kan lekeleri diese lekeleri 4yildiz degil pansiyon Bile olamaz keske Fotograf yükleyebilsemde herkes görse pisligi konforsuzlugu
Stayed 2 nights in Dec 2018

4/10 Poor

Ganimet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat bir otel.. Böyle Süit oda hiç bir otelde gö
Hotel com üzerinden Süit oda diye rezervasyon yaptırıp konaklama ücretini de geri ödemesiz peşin ödeyip otele gittik suit odayı görünceye şoke olduk. Böyle rezil bir Süit oda görmedik. Otelde konaklamadan bir başka otele gittik.. Böyle otelleri Hotel com listesinden çıkarın başkalarıda resimlere bakıp aldanmasın.. Otelde konaklamadığımız halde ücreti de geri vetmediler.. Akşamları Otel mi bir daha Allah korusun 4 yıldızlı bir otel değil burası yıldızları haketmiyor.. Yıldızları da sökülmeli Yıldız ile insanlar kaldırılmasını olur.. Her şeyi ile sıradan bir otel.. Yataklar berbat odalar berbat..
Stayed 1 night in Dec 2018

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Necati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Semiha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Oktay

Liked: Cleanliness, staff & service
Gutes Preis-Leistungsverhältnis
Das Hotel ist für die Preisleistung absolut in Ordnung. Bei dem Preis darf man nicht mehr erwarten, es war jedoch absolut ausreichend. Nach einer Renovierung wär das Hotel sicherlich Rop.
Stayed 1 night in Nov 2018

2/10 Terrible

didem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

sedat

Liked: Staff & service
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt service!
Personalet yder en service langt udover det forventelige. Vi glemte en pung i en taxi, og ikke nok med at vi fik den tilbage pga personalets handling, så var alt stadig i pungen.
Stayed 3 nights in Oct 2018

8/10 Good

Altan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super expérience avec aksan hôtel rien à dire. Tout et parfait et proche de tout les transports en commun.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Schlechte Lage. Sehr viele erotikbars in der Nähe.
Die Klimaanlage funktioniert nur eine gewisse Zeit im Hotelzimmer und das im Sommer!!!
Stayed 9 nights in Sep 2018

4/10 Poor

Dagi, Germany

Disliked: Cleanliness, staff & service, room comfort
Stunk Hotel
Hotel room smells really bad. Like there was young guys smoked thousands of cigaretts.
Stayed 1 night in Sep 2018

6/10 Okay

ferruh

Liked: Cleanliness
Stayed 1 night in May 2018

2/10 Terrible

Ugur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat bir otel
4 yildiz statusune sahip bir otelin bu denli kotu olacagini beklemiyordum

6/10 Okay

Pinar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Otel eski ve bağımsız bulunduğu konum itibariyle de çok kötü kahvaltı da çok güzel sayılmazdı temizlik idare eder tavsiye etmem

4/10 Poor

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
İy tercih değil.
Merhaba, otelin maalesef dışarıdan görüntüsü ile iç görüntüsü hiçbirşekilde birbiri ile örtüşmüyor. Kurulduğu günden itibaren hala değiştirilmemiş tefrişat oldukça kötü durumdadır. Çalışanların ilgisi genel olarak iyi olsada bir kaç kere gördüğüm resepsiyonda hep bir tartışma konusu vardı. ( resepsiyon görevlisi ile müşteri arasında) Bu da bana bazı alanlarda sorunlar yaşandığı hissi veriyor.

6/10 Okay

Cetin

Disliked: Property conditions & facilities, room comfort
2 yıldızı bile zor alır, benim değerlendirmeme gör
Otel odası çok eski, banyo çok kötü. 4 yıldızlı bir otel değil, 2 yıldızı bile zor alır. Çok esaslı bir renovasyon/tadilat gerekli

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Dårligt hotel og dårligt område.
Dette hotel er rigtig dårlig. Det svarer på ingen måder til 4 stjerner. Internettet virker slet ikke. Området er dårligt og meget farligt har vi fået at vide af lokale. Hold jer fra dette hotel og område.

4/10 Poor

Hanefi

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bulundugu konum itibariyle genel olarak
Otel Bulundugu konum itibariyle genel olarak iyi,tabiki bu durum kisiden kisiye farklilik gosterebilir,resepsiyonist personel ,özellikle Sibel hanim görevi konusunda yardimci ve olumlu. Not:Başka diğer,otellerde de olabilecegi gibi bazi odalarda problem yasamaniz olasiligi tabikide muhtemel...
Stayed 1 night in Mar 2018

10/10 Excellent

AYDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Sevki

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Özlem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Nevzat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banyo
Oda banyosu cok kotu, kahvaltisi cok iyiydi..
Stayed 1 night in Jan 2018

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

kayihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
izmir seyh
otel konforu ve fiziki şartları iyi fakat otelin bulunduğu bölge araçsız ulaşım için uygun değil
Stayed 1 night in Dec 2017

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzel ağırlandık , personel güleryüzlğydü, kahvaltı iyi idi .
Stayed 1 night in Nov 2017