Indoor pool, outdoor pool

Reviews of Best Western Plus Bryce Canyon Grand Hotel

2.5 out of 5
Best Western Plus Bryce Canyon Grand Hotel
30 North 100 East, Bryce Canyon, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1253 reviews" "
Rating 8 - Good. 299 out of 1253 reviews" "
Rating 6 - Okay. 67 out of 1253 reviews" "
Rating 4 - Poor. 34 out of 1253 reviews" "
Rating 2 - Terrible. 27 out of 1253 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

agata

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is an average hotel. The stuff was very nice but the hotel Kinda tired and a bit soulless. There is nothing there a part of a bed. Facilities are old. The water in the shower was never hot. The heating system so loud it was wailing me up in the night. The whole area looks like it is owned by best western so I don’t think there is competition. There is nowhere to have a good coffee in the morning, no expression just the hotel very weak drip coffee.

4/10 Poor

ERIC

Traveled with partner
Liked: Cleanliness
Pillows were horrible. Very noisy. Breakfast restaurant was too small for the number of guests
Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bryce, yet reasonably priced. Staff was courteous and property was updated and very clean. Would absolutely recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fabulous, I might have rated better, if not for the child and snow, really tonight the stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amazing, friendly and helpful staff! The breakfast buffet was truly amazing! The rooms were clean and comfortable. The access to BNP was truly very convenient for us, too!
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Close to Bryce Canyon. Great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a weekend getaway to Bryce Canyon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Our room window was facing an outdoor exit sign with another light and there were no black out curtains just shear curtains and it was on the first floor.
Stayed 1 night in Mar 2024

10/10 Excellent

Pin Hsin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to report that Expedia somehow did not transfer our booking confirmation to Best Western and it took Best Western to look up the confirmation for 30 mins. At the end, Best Western helped to re-book for us and hence my family can have two rooms to stay, otherwise, we will have no place to stay over night in the middle of forest. We hope Expedia can prevent this from happening again in future.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, super convenient to Bryce Canyon
Stayed 1 night in Mar 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I do wish desk staff were able to answer questions about the park.
Stayed 1 night in Mar 2024

8/10 Good

Flordeliza

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

James, Bakersfield

Stayed 2 nights in Mar 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the fireplace in the lobby and coffee service available all day with decent coffee. Overall the property showed its age - gum stuck in the carpets bedskirts we’re fraying. Bathrooms a bit outdated. But the staff was lovely - very polite and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Maureen

I love the western theme! The room is very comfortable and clean. My only complaint is that I could use an extra blanket on the bed. I’m not warm enough in bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Traveled with family
The carpet was ripped
Stayed 1 night in Mar 2024

10/10 Excellent

Jiayi, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Given that everything in "Bryce Canyon City" belongs to one monopolistic outfit (Ruby's), this is the best you can do. But it still ain't great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our Park visit.
Stayed 2 nights in Mar 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service
Clean. Spacious room. But definitely showing it’s age. Otherwise I would have rated it higher for condition. Staff was nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Newish, clean, comfortable. Right outside park entrance… can’t beat the location. Plenty of food options nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we were looking for; however, I wish the stairs were better marked and available so that folks who don’t have luggage can go quickly up and die without having to wait for the elevator .
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained older property. Perfect location for Bryce Canyon touring.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sung Soo

Liked: Staff & service, property conditions & facilities
Cozy
Stayed 1 night in Mar 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, cleanliness and breakfast options!
Stayed 2 nights in Feb 2024

8/10 Good

Cyndee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to Bryce. Overall was a nice hotel. Chair in room was dirty and no shades on the window are two negatives. Other than that it was a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

8/10 Good

Emilaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were good and the staff worked to replenish when quantities were low.
Stayed 1 night in Feb 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything that a stay should be. Clean, quiet and the breakfast was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Matt

Stayed 1 night in Feb 2024

6/10 Okay

Arjav

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Maria

Stayed 1 night in Jan 2024

8/10 Good

JENS

Liked: Cleanliness, staff & service, property conditions & facilities
.

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to park, clean, free breakfast.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nicholas

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are disgusting pubic hair on pillow urine stains on sheets also blood as well DNA all over these groos rooms asked for a full refund and they said no DONT STAY HERE staff is horrible Management is worse called Lance the GM about this and have yet to get a call back
Stayed 1 night in Jan 2024
Response from Ed on Jan 15, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Edwin

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet stay. Close to Bryce Canyon National Park. Breakfast buffet was pretty good!
Stayed 2 nights in Jan 2024

8/10 Good

Long Chi

Stayed 1 night in Dec 2023

10/10 Excellent

mark, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern facility. Exceeded expectations
Stayed 1 night in Dec 2023

6/10 Okay

JOSE EVANDRO

Stayed 4 nights in Dec 2023