Pool

Reviews of California Suites Hotel

2 out of 5
California Suites Hotel
5415 Clairemont Mesa Blvd, San Diego, CA

Reviews

7.0

Good

Rating 10 - Excellent. 362 out of 1252 reviews" "
Rating 8 - Good. 339 out of 1252 reviews" "
Rating 6 - Okay. 219 out of 1252 reviews" "
Rating 4 - Poor. 172 out of 1252 reviews" "
Rating 2 - Terrible. 160 out of 1252 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept at a different hotel because it’s too dirty
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovations and they have nice rooms
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Thank you

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Thank you.

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place.
Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
thank you.

10/10 Excellent

David

Stayed 4 nights in Mar 2024
Response from Management on Mar 26, 2024
Thank you.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
Thank you.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Close to University City, where we were visiting relatives. Lots of nice plants in the courtyard. Close to restaurants and grocery stores. Quiet room. Close to hiking trails in Mission Trails Regional Park.
Stayed 2 nights in Mar 2024
Response from Management on Mar 26, 2024
Thank you

8/10 Good

Juliet

Traveled with partner
Liked: Cleanliness, staff & service
Fast and easy check-in with the front desk. She was professional and had a pleasant demeanor. The air conditioning did not power on, however, it was not needed as it was cold. Just wanted to take note of what worked and not so I wouldn't get charged when checking out. The pool and hot tub were under renovation but was mentioned on the Expedia website before reserving. Looks sketchy from the outside parking but as soon as you enter the gate, I was pleasantly surprised. Lots of reviews both good and bad posted. Luckily for us, we lucked out except for the air conditioning. The room was clean and the essentials of the microwave and fridge worked. Freeway is nearby and conveniently located with restaurants and grocery stores. Would stay again. For reference, the room which we stayed in was 1006. I booked with Expedia and the process was easy with confirmation of stay and receipt.
Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
Thank you for taking the time to share your experience with is.

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. We enjoyed our stay very much.
Stayed 3 nights in Mar 2024
Response from Management on Mar 20, 2024
Thank you.

6/10 Okay

Adrian

Stayed 2 nights in Feb 2024
Response from Management on Mar 20, 2024
Thank you.

4/10 Poor

Pedro

Traveled with partner
Disliked: Amenities, property conditions & facilities
The parking areas need to be improved. Carpets inside look like they are filming a horror movie. Curtains look cheap and they don’t darken the room properly. They do offer coffee in the morning at the lobby area and it was good. Location is okay.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Please accept our apologies for the issues you had during your stay.

4/10 Poor

Meeka

Traveled with family
Disliked: Amenities, property conditions & facilities
The main reason we were disappointed is that the hotel website as well as google said that free breakfast would be provided and that there was a pool and hot tub available, and when we got there the pool and hot tub were out of order and they actually did not serve breakfast of any sort. That wouldn't normally be a big deal, but the fact that those changes were not listed anywhere isn't honest. They should have at least updated their website when they decided to not serve any food. The vending machine was even broken. Overall, pretty decent for the price, just not what was expected
Stayed 2 nights in Mar 2024
Response from Management on Mar 19, 2024
You booked thru expedia they send you and email with all that information Please accept our apologies for the issues you had during your stay.

4/10 Poor

Chloe

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are nice and reachable, but the place let you down. It feels not safe, with homeless wandering around. The comforter is just a thin old blanket inside, causing me itchy. The AC was very loud and noisy. No elevator for the second floor to lift your baggage. Overall, it not like what it’s like in your mind. The pictures are misleading.
Stayed 2 nights in Mar 2024
Response from Management on Mar 19, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Sherry

Liked: Amenities
Love it great service clean room and good breakfast free WiFi
Stayed 1 night in Mar 2024
Response from Management on Mar 16, 2024
Thank you

4/10 Poor

Zayra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Management on Mar 19, 2024
Please accept our apologies for the issues you had during your stay.

4/10 Poor

Brodie

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 15, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Sherry

Very clean room and ground
Stayed 1 night in Mar 2024
Response from Management on Mar 14, 2024
Thank you

2/10 Terrible

Andreu

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches all over the room
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Pros: distance to everywhere you want to go in San Diego was within 10 mins. Next to strip mall for food/bar Cons: some rooms face the main road/sidewalk and traffic noise can be a bit annoying
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

sean marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Mar 14, 2024
Thank you.

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Management on Mar 12, 2024
Please accept our apologies for the issues you had during your stay.

2/10 Terrible

Akram, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price. Pictures are misleading
Stayed 1 night in Mar 2024
Response from Mananagemnt on Mar 12, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

jamal, chandler

Traveled with partner
Liked: Staff & service
On the outside it doesn't look all to great but the inside is nice. Looks to be converted from an old apartment complex. They still seem to be renovating some rooms. Lots of great places to eat nearby within walking distance. Beds were comfy but the pillows are very hard and uncomfortable, so make sure to bring your own if you don't like that sort of thing.
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service
Bathroom running water , first floor felt unsafe , not enough locks on the door and window
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thank you.

6/10 Okay

Florentino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thank you

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and in a good location.. rooms are older but are always clean. Spacious rooms. Front desk ladies are always nice and welcoming.. I’m from Hawaii and it has a nice laid back feeling at this hotel..
Stayed 1 night in Feb 2024
Response from Management on Mar 12, 2024
Thank you

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
surprised by affordability
Stayed 1 night in Mar 2024
Response from Management on Mar 8, 2024
Thank you

10/10 Excellent

Ruben Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and excellent customer service
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Thank you

8/10 Good

Veronica

Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
Thank you

8/10 Good

Victor M

Stayed 1 night in Mar 2024
Response from Management on Mar 5, 2024
Thank you.

6/10 Okay

Timothy

Traveled with family
Liked: Staff & service
really unfair to have beautiful pictures of a pool & hot tub only to arrivr with bothdrained & under reconstruction. Felt ripped off $$$ for the price & no adjustment or compensation.
Stayed 2 nights in Feb 2024
Response from Management on Mar 5, 2024
Please accept our apologies for the issues you had during your stay,

6/10 Okay

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the amenities we needed. Good price for a room.
Stayed 4 nights in Feb 2024
Response from Management on Mar 5, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion, jnstalaciones viejitas pero bien
Stayed 1 night in Mar 2024
Response from Management on Mar 5, 2024
Please accept our apologies for the issues you had during your stay,

4/10 Poor

Michel

Please run!
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Stephanie

Stayed 2 nights in Feb 2024
Response from Management on Mar 21, 2024
Thank you

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management on Feb 29, 2024
Thank you.

2/10 Terrible

Brant

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not feel safe, room was not clean
Stayed 2 nights in Feb 2024
Response from Management on Feb 28, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Lori, El Cajon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 1 night in Feb 2024
Response from Maricela on Feb 27, 2024
Thank you.

4/10 Poor

Mario Alberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst place I have ever stay.
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Please accept our apologies for the issues you had during your stay.

2/10 Terrible

Tatiana

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Air conditioner didn’t work, door wouldn’t open.
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Please accept our apologies for the issues you had during your stay.

4/10 Poor

Wendy

Traveled with family and small children, Traveled with family
They booked 2 families in the same room. Someone was trying to get into our room at 12 midnight and they kept banging on our door. Until they called the front desk and had that taken Care of. Having 2 small kids in the room was a bit furious since they woke them up.
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Christi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice night staff!
Stayed 1 night in Feb 2024
Response from Management on Feb 24, 2024
Thank you

10/10 Excellent

Josefina A

Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Thank you.

2/10 Terrible

mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities
They said that the have swimming pool and hot tub but when I check in the pool was out of service
Stayed 1 night in Feb 2024
Response from Mananagemnt on Feb 27, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Ciera

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel is definitely great for lower budget hotels. Especially in San Diego. The staff was great through. They were so kind and welcoming.
Stayed 1 night in Feb 2024
Response from Management on Feb 23, 2024
Thank you for your great comments.

8/10 Good

Russell Walter

Liked: Cleanliness, staff & service
Liked it was close to areas we visited
Stayed 5 nights in Feb 2024
Response from Management on Feb 21, 2024
Thank you.

10/10 Excellent

Pranathi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems like a nice family owned hotel where they care about there customers safety.
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for the great score.

6/10 Okay

alysia

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The pool & Jacuzzi were under construction. It would have been nice to know that before I booked the property. It was fine for a one night stay, however, I would not book it for a multi day stay for my clients
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Please accept our apologies for the issues you had during your stay.

6/10 Okay

Rebecca

Traveled with partner
Dirty, multiple pets on property (even though there are signs that say no pets), terrible water pressure. But people in the lobby were very nice and welcoming.
Stayed 2 nights in Feb 2024
Response from Management on Feb 20, 2024
Please accept our apologies for the issues you had during your stay.