Front of property - evening/night

Reviews of Country International Hotel

3.5 out of 5
Country International Hotel
Carrera 52 No 75 - 30, Barranquilla, Atlantico

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 431 reviews" "
Rating 8 - Good. 131 out of 431 reviews" "
Rating 6 - Okay. 42 out of 431 reviews" "
Rating 4 - Poor. 18 out of 431 reviews" "
Rating 2 - Terrible. 12 out of 431 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Rooms could improve some minor details like AC maintenance(noise) and toilet function(leak). Overall the hotel is nice and staff very friendly. Be advised their lower tier rooms have no windows or balcony, you have to upgrade to a junior suite to have both.
Stayed 1 night in Mar 2024

8/10 Good

Heroll

Liked: Cleanliness, staff & service, amenities
The hotel property is situated in a prime location and the staff is commendable. However, the hotel's infrastructure appears to be dated and requires additional maintenance and upkeep.

6/10 Okay

Al

Liked: Cleanliness, staff & service, property conditions & facilities
The pool has a 2 rung ladder to get out. Almost impossible is you are older or have mobility issues. Would Not let us book in before 3 at all. They let me park my car. Clean, helpful staff. The room we booked with a big bed was changed for 2 doubles. Hotel clean, pretty good food. Good location. I would stay here again.
Stayed 3 nights in Feb 2024

6/10 Okay

mario

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Hernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel and surroundings.
Stayed 1 night in Feb 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful, professional, and accomodating.
Stayed 2 nights in Jan 2024

6/10 Okay

Sergio, Capitola

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Hernando, miami

Liked: Amenities
Front desk Ms Rosa. Excellent custommer service. Quite smiling, attentive and proactive to make my stay pleasant. I always come back to this place mainly for the staff service.
Stayed 1 night in Jan 2024

8/10 Good

Heroll

Liked: Cleanliness, staff & service, amenities
The room was large and comfortable and the staff members were courteous and accommodating. Breakfast was great and delicious but not as many choices as in my previous stay over 2 years ago. The music on Friday night until past 2 am was uncomfortable and loud.
Stayed 4 nights in Dec 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room assigned was very small, outdated and the bed was a queen size (I had reserved a King size). The following day, I was moved to a different room with a King size bed. This room was ample, newer and super clean. The breakfast was very good as well and the staff was super friendly and proffesional.
Stayed 2 nights in Nov 2023

2/10 Terrible

AUGUSTO

Disliked: Staff & service
Disappointed
Lights kept going out, room card not working many times up and down to replace. Moody receptionist
Stayed 2 nights in Nov 2023

10/10 Excellent

Suanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff!
A great first spot for me. Fernanda and the other staff were so wonderful and patient with my Spanish. It’s a great location and a really nice breakfast in the morning. I’m grateful, and I will recommend and stay there again.
Stayed 2 nights in Oct 2023
Response from Rosa Fang Reservations. on Oct 31, 2023
Thank you for choosing us. We are pleased that you had a pleasant stay with us. We look forward to seeing you next time.

8/10 Good

Hernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems a bit outdated
Stayed 1 night in Oct 2023

4/10 Poor

JORGE

Disliked: Cleanliness, amenities, property conditions & facilities
Facilities need rebuilt infrastructure. Photos show everything nice and clean but not when you see it in person.
Stayed 1 night in Sep 2023

2/10 Terrible

Carlton

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

bettsy, plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Sep 2023

10/10 Excellent

Heriberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empty lot next to property very dirty
Stayed 3 nights in Aug 2023
Response from cordialmente, Fernanda Cárdenas, Asistente Comerci on Aug 23, 2023
Apreciado señor Heriberto, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación y opinión, respecto al comentario del lote que se encuentra a un costado es un tema ajeno al hotel de igual manera se informará a gerencia, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla,

8/10 Good

RENAN

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent service, needs TLC and updated AC
Stayed 2 nights in Aug 2023
Response from cordialmente, Fernanda Cárdenas, Asistente Comerc on Aug 19, 2023
Apreciado señor Renan, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación y opinión, es para nosotros muy grato saber que su experiencia en el hotel haya sido buena que disfruto de la atención recibida por parte de nuestro equipo de trabajo, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla,

10/10 Excellent

ALCIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Fernanda Cárdenas, Asistente Comercial. on Aug 3, 2023
Apreciada señora Alcira, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación, es para nosotros muy grato saber que su experiencia en el hotel haya sido buena, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla, cordialmente,

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay cheap
Stayed 4 nights in Jul 2023
Response from Yasmin Yoly - Jefe de Alojamiento on Jul 27, 2023
Buenas tardes Sr Jorge. Extiendo para usted un saludo de parte de todo el equipo humano del County International Hotel.Queremos agradecer el haber tomado unos minutos de su tiempo para compartirnos su grata experiencia en nuestro hotel.Comentarios como el suyo nos alientan cada día a continuar trabajando por ofrecer mejores servicios. Reciba un cordial saludo y permitanos en sus próximas visitas a la ciudad de Barranquilla volver a tener el privilegio de atenderle.

10/10 Excellent

Hernando, miami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the professional and personalize service they provide.
Stayed 1 night in Jul 2023
Response from Fernanda Cárdenas, Asistente Comercial. on Jul 18, 2023
Apreciado señor Hernando, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación y opinión, es para nosotros muy grato saber que su experiencia en el hotel haya sido excelente, que disfruto de los diferentes servicios del hotel y de la buena atención recibida por parte de nuestro equipo de trabajo, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla, cordialmente

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jul 2023
Response from Fernanda Cárdenas, Asistente Comercial. on Jul 10, 2023
Apreciado señor Camilo, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su opinión, es para nosotros muy grato saber que disfruto de su estadía en el hotel, que le agrado la limpieza del mismo, esperamos nos brinde la oportunidad de atenderle nuevamente y de este modo lograr que nuestro servicio supere aún más sus expectativas, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla, cordialmente,

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Fernanda Cárdenas, Asistente Comercial. on Jul 7, 2023
Apreciado señor Ricardo, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación, es para nosotros muy grato saber que su experiencia en el hotel haya sido buena, esperamos nos brinde la oportunidad de atenderle nuevamente y de este modo lograr que nuestro servicio supere aún más sus expectativas, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla, cordialmente

10/10 Excellent

Carlos Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great property
Stayed 2 nights in Jun 2023
Response from Fernanda Cárdenas, Asistente Comercial on Jun 20, 2023
Apreciado señor Carlos, reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su calificación y opinión, es para nosotros muy grato saber que su experiencia en el hotel haya sido buena, que le agrado la infraestructura del hotel, será un placer atenderle nuevamente en esta su casa en la ciudad de Barraquilla, cordialmente,

6/10 Okay

David

Liked: Cleanliness, room comfort
Hi there
Of course the pictures of the hotel leads one to believe it is of a better nature. I was shocked the neighborhood it was in but overall it was a comfortable room, the staff was nice, the breakfast was good and the room was comfortable. The shower was like a fire hydrant and the water was cold. No hot water. Overall, not a bad place for the value.
Stayed 4 nights in May 2023
Response from Fernanda Cárdenas, Asistente Comercial on May 16, 2023
Dear Mr. David, receive a fraternal greeting. We are especially grateful for the time spent sharing your rating and opinion with us, it is very gratifying for us to know that you enjoy the comfort of the room, the breakfast and the friendliness of the staff. Regarding the issue of the shower, it should be noted that it has some handling for the issue of hot water, we hope you give us the opportunity to serve you again and thus compensate us for what happened, cordially, Fernanda Cárdenas, Sales Assistant.

6/10 Okay

Sandra, Miami

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff willing to help, makes the hotel a place to consider for next time location is great with plenty nearby restaurants.
Stayed 4 nights in May 2023
Response from Fernanda Cárdenas, Asistente Comercial on May 15, 2023
Dear Mrs. Sandra, receive a fraternal greeting. We are especially grateful for the time you have spent sharing your opinion with us. It is very gratifying for us to know that you received good attention from our work team and that you enjoy the good location of the hotel in the city. We are grateful to have had the opportunity to serve you. It will be a pleasure to serve you again in this your home in the city of Barraquilla, cordially, Fernanda Cárdenas, Commercial Assistant.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and location. Excellent customer service.
Stayed 15 nights in Mar 2023
Response from Fernanda, Asistente Comercial on Apr 18, 2023
Estimado Sr Jose,Reciba un fraternal saludo.Agradecemos de manera especial el tiempo dedicado en compartirnos su opinión, es para nosotros muy valioso conocer sus comentarios y saber que vivió una excelente experiencia en nuestro Hotel, nos alegra mucho saber que se sintió muy bien atendido por el personal del hotel y que disfruto de la buen ubicación. Será un placer atenderle una vez más en ésta su casa en la ciudad de Barranquilla. Cordialmente,

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a business hotel and not made for couples that’s looking for a little escape. We made the most of our time but it definitely didn’t fit our style.
Stayed 4 nights in Mar 2023
Response from Fernanda Cárdenas, Asistente Comercial on Apr 18, 2023
Estimado(a) Stephen, Reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su opinión, es para nosotros muy valioso conocer su punto de vista, agradecemos sus observaciones esto nos servirá para seguir mejorando y ofrecer un excelente servicio. Cordialmente,

8/10 Good

Elmer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast same food every day
Stayed 5 nights in Feb 2023
Response from Fernanda Cárdenas, Asistente Comercial on Apr 18, 2023
Estimado señor Elmer, Reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su opinión, es para nosotros muy valioso conocer su comentario se escalará el tema con el área encargada, Será un placer atenderle nuevamente y así resarcirnos por la incomodidad presentada. Cordialmente,

6/10 Okay

Claudia

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I liked the location, the presentation and the restaurant.
Stayed 1 night in Feb 2023
Response from Fernanda Cárdenas, Asistente Comercial on Apr 18, 2023
Estimada señora Claudia, Reciba un fraternal saludo. Agradecemos de manera especial el tiempo dedicado en compartirnos su opinión, es para nosotros muy valioso saber que disfruto de la buena ubicación del hotel y de la comida del restaurante. Será un placer atenderle nuevamente en esta su casa en la ciudad de Barranquilla, cordialmente,

8/10 Good

Alida

Liked: Cleanliness, staff & service
When we arrived
Stayed 10 nights in Jan 2023

10/10 Excellent

Hernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most is personalized and kind Custommer service. Professional Staff with a friendly attitude.
Stayed 1 night in Feb 2023

10/10 Excellent

Hernando, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff quite attentive and kind. Excellent Custommer service
Stayed 1 night in Feb 2023

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this hotel, for no reason. That is m
This is a terrible hotel. They lie to you before you arrive to tell you anything to get you to stay here. The hotel is old and rundown. The rooms are in need of many repairs. The front desk girl.Yanes lies and manager is of no use. She said we could change guest during this day when we called and asked about it and then when we arrived, they said no that is not the policy and they do not permit you to pay additional fee to add additional people to your reservation. The hotel is terrible and I don't recommend to anyone. The mosquitoes are so bad throughout the hotel that they pick you up and carry you away if you are not careful. They have a few good employees like the bell boy and the security guard but other than that everything else is terrible. It took 30 minutes to get a sandwich made when there's no guest in the restaurant. And look at the photo of the presentation. A club sandwich thrown onto a plate. The bread was hard. Just terrible. The only good thing was the beer was very cold. I will never ever recommend this hotel and I will never ever stay at this hotel again. I spoke with the manager several times, and to no avail. I hope I can get my full refund from hotels.com. and hotels.com. Should be ashamed to have a place like this on their website . There are so many hotels nearby, so do not be fooled by this one. The photos they present are not accurate or up-to-date. And check out takes 20 minutes because they use a handheld calculator to add up two items from minibar
Stayed 1 night in Feb 2023
Response from Hotel Country on Feb 6, 2023
Apreciado señor Thifault,Nuestra filosofía organizacional exige garantizarles un servicio a nuestros huéspedes que les brinden bienestar, tranquilidad y seguridad. Hemos leído atentamente sus apreciaciones, lamentamos que las políticas establecidas por el hotel para el ingreso del acompañante le resultaran incomodas y no se ajustaran a sus expectativas, el hotel se rige bajo dichas políticas internas y dentro del marco de la ley, lo cual es dado a conocer a todo huésped al momento de su check in por nuestro equipo de Reservas y Recepción liderado por la Jefe de Alojamiento. Nuestros procesos internos de control de calidad en temas de alimentación, nos exigen que todo alimento que se prepara y se entrega de cocina cumpla con los estándares establecidos tanto en higiene y presentación, por ello, es necesario resaltar que el contenido fotográfico cargado es de un plato que denota ha sido parcialmente consumido, en estas condiciones éste no habría cumplido los requisitos y por lo tanto quedaba no apto para su entrega al huésped.Nos encontramos en mejoramiento continuo, por ello, es vital para nosotros tener en cuenta los comentarios del huésped, teniendo en cuenta su opinión sobre la locación, le compartimos que estamos en constante renovación de nuestros espacios con el fin de ofrecerle a todos nuestros clientes una excelente estadía. Cordial saludo.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Long Stays
I stayed here for almost 3 weeks and wanted to share my experience for others considering to do the same. The check-in process was smooth, however, I had to take the freight elevator because the main one was out of order when I arrived. When I got to the room, there were no windows (which was fine), however, the room smelled of humidity and I couldn’t air it out. I eventually had to switch rooms because the AC broke. If you paid for breakfast, be there before 10 AM everyday. I was told it was until 10:30 AM on weekends, however, that is not true. I missed breakfast one day due to this. All in all, the breakfast is generally good. The WIFI goes in and out, it was super annoying. If you’re going to be working remotely, you may want to reconsider. Luckily I was already on vacation. Lastly, I’d like to talk about the staff. Most of the people (not all) working the front desk always seem to be grumpy and have an unfriendly demeanor. They don’t smile at all and it makes you not even want to approach them for assistance. Security is the same way, the man at the door sees you arrive and doesn’t even greet you. If you want to have guests, make sure you bring before 10 PM. I tried to have a few family and friends over for a few hours and was generally met with a sour face when I approached the front desk to sign them in. It made me super uncomfortable. Overall, the hotel has good amenities (food, pool, gym), but below average customer service. Score: 5/10
Stayed 16 nights in Dec 2022
Response from Hotel Country on Feb 10, 2023
Apreciado señor Thifault,Nuestra filosofía organizacional exige garantizarles un servicio a nuestros huéspedes que les brinden bienestar, tranquilidad y seguridad.Hemos leído atentamente sus apreciaciones, lamentamos que las políticas establecidas por el hotel para el ingreso del acompañante le resultaran incomodas y no se ajustaran a sus expectativas, el hotel se rige bajo dichas políticas internas y dentro del marco de la ley, lo cual es dado a conocer a todo huésped al momento de su check in por nuestro equipo de Reservas y Recepción liderado por la Jefe de Alojamiento.Nuestros procesos internos de control de calidad en temas de alimentación, nos exigen que todo alimento que se prepara y se entrega de cocina cumpla con los estándares establecidos tanto en higiene y presentación, por ello, es necesario resaltar que el contenido fotográfico cargado es de un plato que denota ha sido parcialmente consumido, en estas condiciones éste no habría cumplido los requisitos y por lo tanto quedaba no apto para su entrega al huésped.Nos encontramos en mejoramiento continuo, por ello, es vital para nosotros tener en cuenta los comentarios del huésped, teniendo en cuenta su opinión sobre la locación, le compartimos que estamos en constante renovación de nuestros espacios con el fin de ofrecerle a todos nuestros clientes una excelente estadía.Cordial Saludo.

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice services
Stayed 1 night in Nov 2022

10/10 Excellent

Moises

Stayed 7 nights in Nov 2022

4/10 Poor

Cesar

Traveled with partner
Disliked: Property conditions & facilities
The bathroom was very small. The toilet did not have enough room for a person to seat and use it. It was wedged in between the shower glass and the countertop of the hand washing bowl. No room to reach the toilet paper. Too many mosquitoes. Windows in the room did not have a soundproof to prevent the loud music coming from the night clubs operating from the nearby streets.

8/10 Good

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Oct 2022

4/10 Poor

Hernando, miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Normal. Basic.
Stayed 1 night in Oct 2022

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
Centrally located. Friendly staff
Stayed 9 nights in Oct 2022

2/10 Terrible

jhon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place because it has a special place in my heart. However, the last time I stayed at this hotel my experience was very bad. The hotel is nice and the staff is incredible. But, they rent the big room and pool for events and this destroys the customers experience since these parties last after midnight, so you might not get rest as you need.
Stayed 1 night in Oct 2022

8/10 Good

Hernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Administration needs To educate kitchen and dinning room staff how to provide and give excellent service. The hotel staff lack on being professional and that is because they need to be educated. Thanks
Stayed 1 night in Oct 2022

10/10 Excellent

bettsy, plymouth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La experiencia fue estratificaría buen hotel buen servicio volvería de nuevo sin pensarlo dos veces
Stayed 2 nights in Sep 2022
Response from Hotel Country International on Sep 26, 2022
Estimada huésped,Extendemos un cordial saludo. Gracias por compartirnos su comentario. Es un placer para nosotros siempre atender a nuestros clientes y que se sientan satisfechos con nuestros servicios. Esperamos pronto regreso.

10/10 Excellent

Richard, Sunny Isles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great!
Stayed 4 nights in Sep 2022
Response from Hotel Country International on Sep 26, 2022
Estimado huésped,Extendemos un cordial saludo. Gracias por compartirnos su comentario. Es un placer para nosotros siempre atender a nuestros clientes y que se sientan satisfechos con nuestros servicios. Esperamos pronto regreso.

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Staff & service
I didn't like that fact that I paid for a double room with a double bed through Expedia but when I got to the hotel they gave me a smaller room with a full size bed bevause I put down 1 adult. After fixing the problem and giving me what I paid for which was the double room, they then tried to charge me for the upgrade and told me their size beds is different from the US sizes. From the pictures Expedia gives and the actual rooms is misleading.
Stayed 5 nights in Sep 2022

8/10 Good

Hernando, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and proactive staff everywhere like Front desk, bell, parking lot, restaurant and bar. Prices at the bar were quite expensive compared to radiaron and estelar hotels.
Stayed 1 night in Jul 2022
Response from Hotel Country International on Sep 5, 2022
Estimada Sr. HernandoAgradecemos su calificación, ya que nos incentiva a corregir y así poder seguir prestando de manera excelente nuestros servicios. Esperamos pronto su regresoCordialmente.Cesar Fonseca Asistente comercial.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place highly recommended for all travelers.
Stayed 1 night in Jul 2022
Response from Hotel Country International on Sep 5, 2022
Apreciado huésped,Extendemos un cordial saludo en nombre del Country International Hotel.Gracias por compartirnos su opinión. Es gratificante saber que le haya encantado alojarse en nuestro hotel y que se haya sentido muy bien atendida por nuestro personal.Esperamos pronto regreso.Cordialmente,Cesar Fonseca Asistente comercial.