Checking in the front desk host was very accomodating, I am a senior with bad knees requested a room close to the elevator and it was done. But, the bathroom sink was full of hair on arrival, the soap was the size of soap in a cheap hotel, and there was no ice machine on the floor. I was tired on arrival, so I cleaned the sink, took a bath with the hotel shampoo and went to bed. The next morning I tried to asked the housekeeper (2 of them) where I could get ice, nither spoke or understood english. I used the room phone to call for service, it didn't work. I had a great weekend with the event I was there for but disappointed with the hotel stay.