How wonderful to receive your glowing remarks, Shari! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina. We appreciate your high score and we hope to welcome you back soon!

We also wish we could have checked you in sooner, but in order to make sure our guest rooms fully meet our high standards of cleanliness, our housekeeping team needs enough time to complete their preparations. Your patience and understanding are appreciated. Please visit us again soon so we can offer you a perfect stay in every way.

Your feedback is disheartening, Pearl, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will review your comments about the check-in process, room condition, and food value to see how we can make important improvements. Thank you for sharing your input.

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

Thank you for staying with us at the DoubleTree by Hilton Hotel Berkeley Marina, Donald! We're happy that our convenient setting proved helpful. Please think of us when planning your next getaway!

Corey, our goal is always to provide a relaxing, pleasant experience and we truly regret that we fell short during your stay. Our team will be reviewing your comments internally to see where improvements and attention are needed. We appreciate your feedback, and we hope you'll allow us another opportunity to change your impression of us.

It's great to know that our location allowed you easy access to your destinations, Lenita! Thanks so much for your terrific review. We hope your adventures bring you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Thank you for sharing your helpful feedback, Susan. We regret that your room wasn't what you expected. When a guest books their accommodations through a third-party site, the details of the reservation aren't available to our team until check-in and at that point, we may be limited by availability. Please allow us a second chance to change your impression of us.

Massimo, we truly regret that your experience with us was not reflective of our usual high standards, and we apologize for your frustration. Our team will be reviewing the events surrounding your concern to see how we can do better next time. We hope you'll allow us a second chance to change your impression of us.

Julio, receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

Thank you for your five-star rating, Syretta! We hope to be your preferred property whenever your travels bring you to the area!

While it's great, Shawn, that you appreciated our delicious breakfast and relaxing waterfront setting, we regret that we were unable to completely win you over. When you return, please ask our team to assign you a room that's more to your liking. We hope to welcome you back soon!

Earning your top score made our day, Romaine! Thank you for allowing us to welcome you to the DoubleTree by Hilton Hotel Berkeley Marina. We hope your plans bring you back soon!

Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Stephanie.

Amy, we apologize for your frustration. Please know that excellent service is always our aim and we regret that we fell short during your visit. Our team will be working to see where retraining is needed to ensure improvements going forward. Please allow us a second chance to make a better impression.

It's truly disappointing to learn that your visit fell short of your expectations, Jenna, and we wish we could have connected with you personally about your concerns. Our team will be reviewing your comments to see how we can enhance the guest experience going forward. Please allow us a second chance to make a better impression.

Monica, our team will be elated that their caring attention left such a positive impression! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent visit. We hope your adventures bring you back soon!

We're grateful for your positive feedback, Qiner! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

Thank you for the five-star rating, Asif! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

While we always hope to provide all of our visitors with exceptional hospitality, Rachelle, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. Our team will be reviewing your comments to see how we can better serve our visitors. Thank you for your feedback and for your wonderful praise for our beautiful setting and excellent on-site dining at The Berekely Boathouse. We hope you'll allow us another chance soon to restore your faith in us.

Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina, Donna! We love knowing that our fantastic waterfront setting and relaxed, welcoming atmosphere stood out to you. Please make plans to visit us again soon!

We truly regret that your visit fell short of the relaxing experience for which we strive, Charles. Our goal is to offer our visitors a peaceful, pleasant stay and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please allow us a second chance to make a better impression.

Our incredible setting along the marina is always a top feature for our guests, Donna, and we're so glad you agree! Thank you for staying with us at the DoubleTree by Hilton Hotel Berkeley Marina. We appreciate your perfect rating and we hope to welcome you back soon!

We're so glad you enjoyed a restful stay, Charles! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina, and for your excellent rating. We hope to welcome you back soon!

Thank you, Mia, for sharing your thoughts. We're thrilled to hear that you had a peaceful stay and enjoyed the cleanliness and comfort of your room. Your feedback regarding areas in need of updates is important to us, and we're dedicated to enhancing our facilities. We look forward to the chance to welcome you back and provide you with an even better experience!

We love hearing from happy guests, Jenny! Thanks so much for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your getaway. Hopefully, your travels will bring you back soon!

It's a treat to know you enjoyed your stay, Gökçe! Thank you and we hope to welcome you back soon!

We enjoyed welcoming you to the DoubleTree by Hilton Hotel Berkeley Marina, Arash! Thank you for rating us so highly. We will be discussing your feedback about the concerns you mentioned. Please know that you will find our parking rates comparable to similar lots in the area, but we regret if our charge took you by surprise. We hope you'll return soon!

Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent stay, Mary! While it's terrific that you enjoyed our beautiful setting and excellent on-site dining, we're disappointed that we were unable to win you over completely. You will find our parking rates comparable to similar lots in the Berkeley area, but we regret if our charge took you by surprise. Please think of us when your travels bring you back to the area!

Thank you, James, and we can’t wait to welcome you back again for another five-star stay!

Mark, we're thrilled that our serene, lovely setting allowed you to relax during your stay with us at the DoubleTree by Hilton Hotel Berkeley Marina! Thank you for rating us so highly. We hope your adventures bring you back soon!

How wonderful, Kathryn, to hear that your experience with us was everything you hoped for! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent getaway. Please think of us when planning future adventures!

While we appreciate earning your top score, Kelly, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please visit us again soon at the DoubleTree by Hilton Hotel Berkeley Marina so we can offer you a perfect stay in every way!

Thanks so much, Alfred, for your fantastic review! It was a pleasure welcoming you to the DoubleTree by Hilton Hotel Berkeley Marina. We look forward to seeing you again soon!

Although we regret that a few aspects fell short of perfect, Bunkhy, it's wonderful to know that you enjoyed our serene, lovely setting! Thank you for your high score and helpful feedback. We'd love the chance to welcome you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

Thank you for taking a moment to rate your stay, Lindsey. We’re disheartened that you felt your visit deserved two stars and would welcome an opportunity to hear how we can improve.

Sid, it's disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have. Hopefully, we may have another chance to turn your impression of us around.

How wonderful that you found so much to rave about, Kenneth! Thank you for your terrific comments about our terrific dining and refreshing pool. We appreciate your feedback about the rooms, and we hope to welcome you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

We're so glad our lovely setting and serene atmosphere pleased you, Jeremy! Thank you for your high score for the DoubleTree by Hilton Hotel Berkeley Marina. You will find our parking rates comparable to similar lots in the area, but we regret if our charge took you by surprise. Please return soon!

Thank you, Claudia, and we can’t wait to welcome you back again for another five-star stay!

We regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience, Mitesh.

We're so glad you enjoyed your stay with us, Carol! Thank you for your kind remarks about our caring team. Hopefully, your plans will bring you back soon to the DoubleTree by Hilton Hotel Berkeley Marina!

It's great to hear that our warm hospitality and excellent value pleased you, Hector! Thank you for allowing us to welcome you to the DoubleTree by Hilton Hotel Berkeley Marina. We look forward to serving you again soon!

We agree with you, Carol, that our spectacular setting is unbeatable! Thank you for sharing your perfect score for the DoubleTree by Hilton Hotel Berkeley Marina. We hope your adventures bring you back soon for another relaxing getaway!

Thank you, Brittany, for staying with us at the DoubleTree by Hilton Hotel Berkeley Marina! We're so glad that you enjoyed our beautiful property, convenient location, and relaxing pool. It's disappointing to hear about the issue with our parking gate, and we'll address this to ensure a smoother experience in the future. We hope to see you again soon!

Justin, we're happy to hear that our serene, beautiful setting allowed you to relax! Thank you for choosing the DoubleTree by Hilton Hotel Berkeley Marina for your recent stay. We hope to welcome you back soon!