Property amenity

Reviews of Fred Hotel

3 out of 5
Fred Hotel
11 Avenue Villemain, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 455 out of 1004 reviews" "
Rating 8 - Good. 446 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating. The neighborhood was pretty quiet. I was in Paris for work so I was not spending a ton of time in my room. The only little quirk was that the bathroom was quite small and it was a little tricky to get into the shower without getting the floor in the bathroom very wet. It was manageable but a bit of a weird room layout choice. Overall though, my stay was pleasant.
Stayed 5 nights in Mar 2024

10/10 Excellent

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay!
Stayed 6 nights in Dec 2023
Response from Aurélie. on Feb 5, 2024
Dear Agathe,Thank you so much for your review about your stay.We hope to welcoming you a next time.Best regards,

6/10 Okay

Kenneth

Traveled with family
The room size is quite small and definitely not large enough for two people. The sink was actually not in the bathroom as there wasn't enough room to accomodate it inside the bathroom. Also, the glass shower door should always be pushed into the shower stall because it will hit the toilet bowel if the door is pulled outward. Be aware that your door key cards will become inactive early the next day of your checkout. We awoke early on our checkout day so that we could go out and have a great breakfast at 9 AM. We were going to leave our bags in the room but found that our keys did not work. Because of this we were forced to leave our bags in a somewhat secure area alongside the chechin desk. I thought that we had the room until the noon checkout, SURPRISE!
Stayed 9 nights in Oct 2023
Response from Aurélie on Nov 28, 2023
Dear Kenneth,We are so surprised about your review.For the room it's like that for all of our classical rooms, the room type you booked.o for the next time don't hesitate to book a superior or deluxe one for bigger space.For the room card it could happen that the room card disconnect before check out time and we normally reconnect it when you ask.Check out time is at noon so you could have leave you luggage and you room until this time and if you leave at reception, we leave it there because our luggage room was full but don't worry there is always someone at reception to keep an eye on it.We hope to welcoming you a next time.Best regards,

6/10 Okay

judith

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was great in a neighbourhood where Parisians live but convenient to tourist sites. Rooms were clean, quiet and bed was comfortable. Down side is rooms are extremely small- difficult for 2 people. Poorly designed space so there is nowhere to put anything. Shower hot and good pressure but leaks and floor was wet. Drinking water not replenished daily. Overall well located and clean. Good for 1 person but I wouldn’t stay there again with 2 people. Also seems overpriced for what you get
Stayed 7 nights in Oct 2023
Response from Aurélie. on Oct 11, 2023
Dear Judith,Thank you so much for your feedback about your stay.We hope to welcoming you a next time.Best regards,

10/10 Excellent

Donald

Stayed 1 night in Oct 2023
Response from Aurélie on Oct 7, 2023
Dear Donald, We are so glad that you enjoyed your stay with us.We hope to welcoming you a next timeBest regards,

10/10 Excellent

KEI CHEONG

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is just a block away from metro station. The area is peaceful and has several restaurants, cafes and bakeries within 5 minutes walk. Our room is clean, the bed is comfy, and has daily house keeping service.
Stayed 6 nights in Sep 2023
Response from Aurélie on Oct 7, 2023
Dear Guest, We are so glad that you enjoyed your stay with us.We hope to welcoming you a next timeBest regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel, while on the pricey side, offered comfortable accommodation. Conveniently located near a metro station, it's in a non-touristy area of the city. Although it took a bit longer to reach the city center/right bank, the hotel's surroundings had great dining options and a supermarket across the street. The hotel is also on a quiet street. While the initial interaction with the man at check-in were slightly condescending (very French) and not being able to pay the city tax with cash, the evening and check-out receptionist were very nice. The room size was on the smaller side but was clean and gave off a modern vibe, but at the same time slightly run down with wear and tear. The sofa bed was comfortable, but showed significant damage. There were also a few maintenance issues like burnt-out bedside lamps and cove lights. Storage and hanging space were somewhat limited, but this was balanced by the bright and spacious bathroom, complete with lovely amenities. There was a Nespresso coffee maker and a complimentary bottle of water, but the absence of a kettle was noted and would have been a nice addition. While there were a few areas that could use improvement, the stay was ultimately positive!
Stayed 2 nights in Sep 2023
Response from Aurelie on Oct 11, 2023
Dear Guest,Thank you so much for your feedback about your stay;Best regards,

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Aurélie on Oct 3, 2023
Dear Alexander,Thank you so much for your feedback about your stay. We do our best to make you feel at home when you stay with us. We hope to welcoming you a next time. Best regards,

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly decent but indifferent.
Stayed 3 nights in Sep 2023
Response from Aurélie on Oct 3, 2023
Dear Alexander,Thank you so much for your feedback about your stay. We do our best to make you feel at home when you stay with us. We hope to welcoming you a next time. Best regards,

8/10 Good

Charles

Stayed 1 night in Sep 2023
Response from Aurélie. on Oct 7, 2023
Dear Charles, We are so glad that you enjoyed your stay with us.We hope to welcoming you a next timeBest regards,

10/10 Excellent

ROSA MARIA SALAZAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Fred Hotel. You are home away from home. Everybody who works at the hotel, are wonderful, super friendly, very caring, helpful and very kind. We had an amazing time. We are looking forward to go back again.
Response from Aurélie. on Sep 5, 2023
Dear Rosa Maria, Thank you so much for your feedback about your stay. We do our best to make you feel at home when you stay with us.We hope to welcoming you a next time.Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good coffee in room
Stayed 4 nights in Aug 2023
Response from Aurélie on Aug 30, 2023
Dear Michael,Thank you so much for your feedback about your stay.We hope to welcoming you a next time.Best regards,

8/10 Good

Samira, Shelton

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable enough room, very close to public transportation which was a huge plus. Also close to get to Gare Montparnasse for an early morning train. Safe area, would recommend for solo female travelers.
Stayed 2 nights in Aug 2023
Response from Aurélie. on Aug 22, 2023
Dear Samira, We are very pleased with your experience in our hotel, it helps us to better improve and satisfy our kind customers. Best regards,

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Aurélie on Aug 22, 2023
Bonjour Virginie, Merci pour ce commentaire qui nous touche beaucoup. Nous faisons notre possible pour que vous vous sentiez comme à la maison en venant chez nous. Nous espérons vous accueillir prochainement parmi nous. Bien à vous,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2023
Response from Aurélie on Jun 21, 2023
Dear Steven,Thank you so much for your feedback.We do our best to make you feel at home with us.Best regards,

10/10 Excellent

Caitlin

Stayed 2 nights in Jun 2023
Response from Aurélie on Jun 16, 2023
Dear Catlin,Thank you so much for your feedback about your stay.We hope to welcoming you a next time.Best regards,Aurélie.

6/10 Okay

Tom

Service was nit the best. Riom was very small. Not the cleanest
Stayed 7 nights in Jun 2023
Response from Aurélie on Jun 20, 2023
Dear Tom,Thank you for this feedback regarding your stay, we are sorry that we did not live up to your expectations.Please note that for a future stay, we will be able to assign you a larger room and will be more attentive than in the cleanliness of our rooms.Good for you,

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service
This is a fabulous Paris hotel in the perfect non-tourist neighborhood. The bakeries and restaurants are all right close to the hotel, with excellent French brassieres and world food choices. We also loved the outdoor deck, the amazing breakfast, and vey friendly and helpful staff.
Stayed 7 nights in Jun 2023
Response from Aurélie on Jun 13, 2023
Dear Michelle,Thank you so much for your lovely feedback about your stay with us.It's real that this district of Paris is more quiet than touristics ones.Near the hotel you have a commercial street with a lot of choices of differents cuisines: French, Japanese, Chinese, Korean.We do our best to let you feel be at home.We hope to welcoming you a next time.Best regards,

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel, in excellent location
Well impressed with the hotel, only downside personally was deliveries made on the street very early morning ( sometimes middle of night!) and a building opposite being refurbished ( now complete I think). However we prefer to sleep with window open so noise will infiltrate. If you dont want this ask for a room at rear which would be quieter.
Stayed 4 nights in May 2023
Response from Aurélie on Jun 8, 2023
Dear Neil,Thank you for having let us know your impressions regarding your stay.So for the next time don't hesitate to ask to get a room on the courtyard for more quietness.Best regards,Aurélie.

10/10 Excellent

Toni

Traveled with family and small children
Such a cozy room and the staff was so eager to assist with directions,etc.
Stayed 2 nights in May 2023
Response from Aurelie on May 30, 2023
Dear Toni,Thank you so much for your feedback which help is to improve everyday!We hope to welcoming you a next time.Best regards,Aurélie.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and I highly recommend.
Stayed 2 nights in May 2023
Response from Aurelie on May 21, 2023
Dear Helen,Thank you so much for your feedback about your stay.We hope to welcoming you a next time.Best regards,

8/10 Good

moonjoo

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff, nice hotel
I stayed 2 nights here, staffs are all friendly and kind, all English spoken. Room was nice, I enjoyed their smart TV with link with my phone very conviniently. But, in the shower room was not drained well..so I had to wait for drain not for flood in the room while I shower, everytime, and shower - wait - shower - wait this was it.
Stayed 2 nights in May 2023
Response from Aurélie on May 16, 2023
Dear Moonjoo,Thank you for your feedback regarding your stay.We hope to welcomng you a next time.Best regards,

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
We liked the place very much. Close to many stores and restaurants. 2 metro stops. Room was very tiny but as advertised.
Stayed 2 nights in Apr 2023
Response from Aurélie on Apr 27, 2023
Dear Gary,Thank you for taking the time to write us your pleasant comment, however to answer you conceding the size of room, I specify that you opt for a classic room, which seems normal for the size of the bathroom unlike the upper or twin.We hope to welcoming you for a next time.Have a good day!

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Aurélie on Apr 27, 2023
Dear Dmitry,We would like to thank for this great feedback which help us to imprtove our staff's work.We hope to welcoming you for a next time.Have a good day!

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute property. Many walkable options for dining or snacking and was close to metro.
Stayed 2 nights in Mar 2023
Response from Aurélie on Apr 27, 2023
Dear Valerie,Thank you for taking the time to write us your pleasant comment, We hope to welcoming you for a next time.Yours truly.

8/10 Good

Michelle

Traveled with partner
Liked: Property conditions & facilities
The Hotel was very nice, but the man at the desk who checked us in was a bit condescending. I asked him a question and he responded by asking me if I read the information when I booked the room. I also asked about the transportation and again not the happy friendly assistance I was hoping for. The bathrooms were VERY small. Barely the size of an old closet. I would definitely pick someplace closer to downtown next time. Not a long trip on the Metro, but the area around this hotel is not my favorite.
Stayed 1 night in Mar 2023
Response from Aurélie on Apr 27, 2023
Dear Michelle,We are so sorry about the receptionnist's attitude, we hope this experience won't be so bad and we hope that you will coming back.We hope to welcoming you for a next time.Have a good day!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent staff and a great room. We love the Fred !
Stayed 1 night in Feb 2023

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet location near two metro stops. Plenty of bakeries, restaurants, and shops within two blocks. Wonderful outdoor patio at hotel. Rooms are sizable for Europe and modern. Service was excellent and professional!
Stayed 2 nights in Sep 2022

10/10 Excellent

Jack Derminassian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympa
Hôtel parfait , personnel sympa . Merci pour tout
Stayed 2 nights in Jul 2022

10/10 Excellent

Farzin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very polite and super helpful staff. Very close to subway.
Stayed 7 nights in Jun 2022
Response from Tovo on Jul 12, 2022
Dear Farzin, First of all, we would like to thank you for sharing your experience at our hotel. We are glad that you enjoyed your stay, We hope to welcome you next time kind regards

8/10 Good

Djuana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel.
Stayed 3 nights in Jun 2022

6/10 Okay

I B

Traveled with family
Liked: Staff & service
Lovely staff small rooms
Lovely staff. Rooms were clean but small (for a superior). Paid extra 60 euros for twin room but beds so close together was really just a double. The outside seating disappointing as last nights wine bottles and cigarettes still there at 10am.
Stayed 1 night in Jun 2022
Response from TOVO on Jul 12, 2022
Dear Sir Madam, First of all, we would like to thank you for taking a time to leave us an review. We are pleased that you found our staff lovely. Regarding the extra price, in fact only our superior room could be made in twin. also the price depends on the season and how busy is the hotel. We apologise for the mess at outside seating, actually sharing the terrasse with other guest is not easy, We do hope however to welcome you for your next trip to Paris kind regards

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very nice property, good location, but by far and away the nicest team I’ve ever dealt with. Friendly, kind and helpful - they went above and beyond to help me with a travel disruption, and did so with a smile. I saw them all be equally as friendly with all other guests.
Stayed 1 night in Jun 2022

10/10 Excellent

Brian

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Helped us with the sites and metro. Good location- Close to a metro station , supermarket, restaurants, bakeries.
Stayed 5 nights in May 2022

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Ruthann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small boutique hotel. Nice quiet pretty neighborhood. Very close to Montparnasse. 2 metro stations are minutes away.
Stayed 7 nights in Dec 2021

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to 2 metro stations and walking distance to Montparnasse. Reception staff were helpful and lovely, housekeeping team did a great job. Will stay again
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near restaurants and stores, very clean room and up-to-date room with great features, wonderful coffee and great breakfast. The staff and everybody was very friendly. I would highly recommend this place.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. Staff was very friendly. Room was cleaned every day. Front desk was very helpful and informative about the local area. They answered all our questions. We had a deluxe room and it was fine for 2 people.The breakfast they offer is good for those who don't mind having light breakfast. Overall, it's a great property if you don't mind mingling with the locals.
Stayed 7 nights in Jan 2020

10/10 Excellent

Stefania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

A, LA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is not that clean, don’t let the pictures fool you! Not a good location but at least they have friendly stuffs
Stayed 4 nights in May 2018

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only three stars...eh!
Nicely situated, clean hotel. Surrounding area has many shops, bakeries, restaurants and brasseries. Metro in walking distance. Staff was very friendly and cheerful. I would come back and stay here again.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Poor towel service and unaccommodating staff. Very disappointed.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019