Reception

Reviews of Fueguino Hotel Patagónico

4 out of 5
Fueguino Hotel Patagónico
Gobernador Deloqui 1282, Ushuaia, Tierra del Fuego

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 65 reviews" "
Rating 8 - Good. 18 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our 5 night experience
Hotel is good and comfortable, but there were some flaws that do not match the amount charged, such as: non-working safe (requested several times to be fixed which would only involve changing batteries and there was no service), damaged bathroom window lever, hairdryer burnt hair (however a separate dryer was provided which solved the problem), minibar with low refrigeration efficiency. Very good and diverse breakfast.
Stayed 5 nights in Dec 2023
Response from Fueguino Hotel Guest Care on Apr 16, 2024
Dear Cristiano, Thank you for taking the time to rate us, we are sorry for the incovenience in your stay, we were happy to help and will continue the hard work to get even better. Hope we can see you soon.

6/10 Okay

Maria

Stayed 3 nights in Oct 2023

6/10 Okay

Mary

Just ok
Stayed 1 night in Apr 2023
Response from Fueguino Hotel Guest-Care on Jun 1, 2023
Dear Mary, Thank you for taking the time to rate us, we will continue the hard work to get even better. Hope we can see you soon.

8/10 Good

Glenn

Stayed 3 nights in Mar 2023

10/10 Excellent

Carlotta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
staff is great, professional and friendly.
Response from Fueguino Hotel GuestCare on Jun 1, 2023
Dear Carlotta,Thank you so much for your positive rating. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Carlotta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i love the hotel, the professionalism and the great attitude of the staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carlotta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like were the pillows, too hard to the neck.
Stayed 1 night in Mar 2023
Response from Fueguino Hotel GuestCare on Jun 2, 2023
Dear Carlotta,We will continue the work to be able to provide more convenience and comfort, we appreciate your positive feedback. Thank you very much!

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Great hotel, front desk staff Ema & Evelyn are fantastic, good food, comfortable & clean rooms!
Stayed 1 night in Nov 2022

4/10 Poor

Oscar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a horrendous smell coming from the bathroom/sewer. Travelocity was on it and were able to get us switched to another room when we had no luck with the front desk. The carpeting, drapes and bed covers were all old, musty and stained. Carpet throughout property very heavily stained and worn.
Stayed 3 nights in Nov 2022

10/10 Excellent

Expedition

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay!
Stayed 1 night in Jan 2022

8/10 Good

Gen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay. Breakfast really good. Hot, cold and lots of options. The bed could have been a little more comfortable. The front desk was polite and did speak in broken English. Which was a big help. Overall liked the stay
Stayed 1 night in Nov 2019

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We were very happy with the hotel, room was comfy and warm, breakfast was plenty. 10 minutes walk from the port and main attractions.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

SK, Chicago

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
friendly staff, breakfast was good but it was not as clean as I was hoping. Finding a hair in the bed and bathroom was not pleasing. But I have to say , when we complain about it they cleaned it right away.
Stayed 2 nights in Apr 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel was clean and neat plus the staff were very helpful, we enjoyed our stay
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff, rooms tastefully renovated
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We booked this hotel on a last minute impromptu trip to Ushuaia. The location was okay, it cost about 100 pesos to cab it into town for the eating joints or the ship docks, but I suppose you could walk it on a nice day. The rooms are rather tiny, but clean. The breakfast was good. The part that annoyed us the most was being out up in a corner room where the wifi wouldn't work - when we tried to get the front desk to resolve the problem, the man at the front desk was unhelpful and rude. He simply told us that the wifi was a free service, and left it at that, as if free NON-working wifi was something we should be thankful for. The ladies who were at the front desk the next morning were much more pleasant.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to Downtown. Clean and efficient.
Stayed 4 nights in Dec 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel and the service was brilliant from start to finish. I rocked up with a nice welcome, given lots of information about the surrounding area and how things worked. The room was big, WiFi worked fine and the breakfast was excellent. It’s dry close to the Main Street and only ten minutes from the port. Chances are if you’re in Ushuaia you’re going to Antarctica - the tour booked everyone in to Hitel Albatross and that’s just a ten minute walk away down the Main Street which I did with all my bags. So overall a good place to stay as far as I’m concerned!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was incredibly comfortable, clean and modern. We were very happy with it.

10/10 Excellent

Brenda, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to all shopping
I loved staying at this hotel. The staff was so friendly and helpful. The hotel was convenient to all shopping and within walking distance to the cruise terminal. I highly recommend it!

2/10 Terrible

aleks , new york

Disliked: Cleanliness, staff & service, property conditions & facilities
Zero star hotel
I'm not sure how this can be a 4 star hotel. The rooms are old, dingy, musty. The carpets are stained. The television reception is not only terrible but no international channels at all. The breakfast was spotty at best and the dining room was always dirty. But the worst thing about this hotel is the staff. Not only is their grasp of the English language tentative their complete inability and lack of interest in helping their guests was shocking. We wound up having to book all our own excursions, restaurants, etc. In any hotel I expect services like that but I'm a 4 star in a place that is referred to as the end of the world you would think the staff would be more hospitable and helpful. TERRIBLE

10/10 Excellent

Bella, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
Had a beautiful view of the Beagle Channel! The hotel is located 1 block from the shopping street, at the beginning, but it gives you the opportunity to walk the entire street. The hotel is clean, large room and great service. I would stay there again.

8/10 Good

Robert , Miami Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel, great location.
Hotel is nice, rooms are a bit outdated. Hotel staff was very friendly. Breakfast was very nice. Best location. 1 block away from the main streets with restaurants and cafes. Only 2blocks away from the only grocery store in town.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant staff. Tiny room. Frayed towels. Dirty carpet.

2/10 Terrible

Roberto

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Por 384 $ es la peor habitación y Hotel en el que hemos estado. El desayuno fue deficiente, no puedo creer que se sirvan medialunas tan feas en Argentina.
Stayed 1 night in Aug 2023
Response from Fueguino Hotel Guest-Care on Aug 10, 2023
Estimado Sr. Imbert, Agradecemos su tiempo para expresar su opinión sobre su reciente estancia en nuestro establecimiento. Lamentamos sinceramente que su experiencia no haya estado a la altura de sus expectativas y le pedimos disculpas por cualquier inconveniente que haya experimentado.Queremos abordar los puntos que mencionó en su comentario:•En cuanto al precio de su alojamiento, deseamos destacar que el costo que abonó a través de Expedia refleja una tarifa promedio dentro de Ushuaia para una habitación estándar cuádruple como la que le asignamos a usted, que incluye 2 habitaciones y 2 baños. Nuestro objetivo es proporcionar un equilibrio entre calidad y precio.•Nos complace saber que nuestro desayuno es uno de los mas elogiados en la ciudad por la selección de productos caseros y fresco elaborados cada día en nuestra panadería. •Entendemos que la noche que paso con nosotros fue consecuencia de la cancelación de vuelos ocasionada por una inesperada tormenta de nieve. Reconocemos que esto puede haber sido frustrante y perturbador para su itinerario de viaje. Si bien estas circunstancias están fuera de nuestro control, trabajamos diligentemente para ayudar y brindar el mejor apoyo posible en tales situaciones.•Deseamos abordar su inquietud y brindarle información sobre nuestras prácticas de limpieza. Con el temporal de nieve, la circulación en aéreas publicas con botas con agua, nieve y barro de las montañas pudieron haber afectado su percepción. La limpieza de nuestras habitaciones se lleva a cabo con rigurosos estándares de calidad para garantizar la comodidad y satisfacción de nuestros huéspedes. Valoramos la higiene y el orden, y trabajamos arduamente para mantenerlo.•Nos complace que nuestro equipo haya podido brindarle asistencia en la organización de su traslado al aeropuerto, a pesar de las dificultades. Apreciamos su reconocimiento al retirarse para con nuestro personal.•Nuestras instalaciones están en permanente renovación porque estamos comprometidos en continuar mejorando nuestros servicios. Las mejoras y actualizaciones forman parte integral de nuestra visión de ofrecer un entorno que se adapte a las necesidades de nuestros huéspedes por lo que agradecemos nuevamente sus comentarios.• Si tiene alguna pregunta adicional o desea expresar cualquier otro aspecto de su estancia, no dude en ponerse en contacto con nosotros.Atentamente,

2/10 Terrible

Audrey

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable!
Recomiendo totalmente el hotel. La habitación es muy buena, la calidad de la atención de los empleados y la ubicación es ideal. Queda cerca de todo para cenar, bares, etc. El desayuno es completo.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Augusto, São Paulo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização e qualidade das acomodações. Staff extremamente simpático e prestativo. Indico demais.
Stayed 8 nights in Jul 2019

6/10 Okay

maria madalena

Liked: Cleanliness
Boa estadia!
Estadia bem normal! Os atendentes são quase indiferentes não fazem muita questão de interagir! Quartos limpos porém com lençóis bem gasto. Café da manhã razoável! Boa localização. Custo benefício é bem possível encontrar melhores opções com mesmo preço e boa localização!
Stayed 6 nights in Jun 2019

10/10 Excellent

JORDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Muy buen hotel, cèntrico y con TODAS las comodidades
Stayed 3 nights in May 2019

10/10 Excellent

Maria Sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel esplendido
exelente lugar, ubicacion, el personal muy amable , el desayunador exelente y el restaurant tambien
Stayed 5 nights in Mar 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservei um quarto para 4 pessoas (casal e 2 filhos). Tive a grata surpresa de ficar num quarto com 2 cômodos, sendo uma suite de casal e mais um cômodo separado com um banheiro extra no corredor. Bom café da manhã mas precisa tomar até 9 horas, senão os itens acabam
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sobre o hotel
O Hotel Fueguino conta com funcionários atenciosos, quartos novos, calefação que pode ser controlada pelo hóspede, café da manhã continental simples, mas que supriu nossa necessidade (tem suco natural de laranja; tem frutas, cereais, iogurtes, pães salgados e doces, ovos, bacon. leite, café e chá. Os pratos do restaurante do Hotel são muito bons. O que desqualifica o Hotel: não tem wi-fi. O Hotel mantém placas explicativas dizendo que na ilha toda a Internet não é boa. Mas na hora de vender o quarto anuncia como tendo wi-fi. Mentira! A internet em vários lugares da ilha é ótima: no Hard Rock, no aeroorto e em vários restaurantes.
Stayed 6 nights in Sep 2017

6/10 Okay

Annibal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Política absurda
Péssimo , Café da manhã fraquíssimo para um hotel , Camas tortas e colchões deformados , Como se não bastasse os problemas do café da manhã e das camas no quarto , No último dia de hospedagem , quando eu entrei no hotel com um sanduíche na mão o recepcionista me barrou dizendo que não é permitido trazer comidas de fora para as instalações do hotel , que havia um restaurante e somente alimentos servidos e vendidos no hotel poderiam ser consumidos . Achei um desaforo gigantesco e um abuso de política , já que me cercearam a minha liberdade de comer o que eu quiser . Não recomendaria nem para uma noite , já que o preço/atendimento/serviço estão completamente desconexos .
Stayed 4 nights in Aug 2017

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cerca del centro y del puerto, la gente fue muy amable y los desayunos son adecuados. Hacia un poco de calor en la habitación, pero abríamos la ventana un rato y ya se refrescaba rápidamente, ya que afuera estábamos entre 6 y 8 grados centigrados.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia sem problemas, hotel confortável com muito espaço no quarto

6/10 Okay

Igor Mateus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Só o preço e a localização compensaram
O hotel possui um excelente café-da-manhã para os padrões argentinos (pelas avaliações de meses anteriores, devem ter mudado, e está incrível!). Também tem uma excelente localização, na esquina do começo onde quase tudo acontece na rua principal. Achei o quarto pequeno, mal cabem as malas de um casal. O espaço do banheiro é muito bom, mas, infelizmente, não possui box, apenas um aparador de vidro no local mais próximo ao chuveiro, e molhar todo o chão em frente é muito comum. E a limpeza do quarto era apenas regular. Possui carpete no quarto, o que continua a ser péssimo, e este carpete estava muito sujo, certamente não foi limpo antes da minha hospedagem. Também havia uma colcha na cama que questiono seriamente a sua limpeza antes da minha entrada. O pior, sem dúvidas, é a internet. É inadmissível que, no fim de 2016, a conexão seja tão ruim no hotel que se diz 4 estrelas. Fiquei no terceiro andar e lá, em 80% do tempo, não havia internet. Sempre aparecia um bom sinal de conexão, mas nem uma simples mensagem instantânea num comunicador super-leve era enviada. Nos outros 20% do tempo, a velocidade era ridiculamente ruim. Se você quisesse navegar, era preciso ir ao saguão e ficar por lá. E, ainda, lá, a internet não era ótima, variava entre regular e boa. Não ter internet no quarto é um absurdo e não qualifica nenhum hotel como 4 estrelas. É um bom hotel 3 estrelas no geral se tivesse internet no quarto. O preço promocional foi decisivo na escolha.

6/10 Okay

NILTON

HOTEL BOM com FUNCIONÁRIO GROSSO na recepção.
Check-in realizado por indivíduo mal educado. WiFi é gratuito, mas não funciona a maior parte do tempo. Key cards foram desabilitados por duas vezes, sem qualquer explicação, durante nossa estada, algo desagradável pois chegávamos ao hotel cansados após os passeios. Aquecimento extremado nos quartos, por várias vezes foi necessário abrir a janela para dormir. Limpeza razoável. Acesso, a partir da San Martin, por uma ladeira um pouco íngreme (desaconselhável para idosos). Não me hospedaria ali novamente, pois existem diversos hotéis na San Martin, a via mais importante, onde estão as lojas e restaurantes.

8/10 Good

ERIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo x benefício
Hotel bem localizado e aconchegante. Café da manhã muito bom. Pessoal sempre prestativo. Único detalhe chato: todos os dias tínhamos que voltar a recepção porque as chaves desmagnetizavam e não as deixávamos perto dos celulares.

10/10 Excellent

LAZARO, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso
Hotel muito bom, limpo e com bom atendimento

10/10 Excellent

Neto, BRASIL, SP, Taubate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel oferece realmente tudo o que anuncia no site
Gostei muito do hotel. O pessoal foi muito receptivo e atencioso desde o check in ao check out. como o check out é até as 10:00h da manhã, eles deixam a suas malas guardadas no hotel até o horário de seu voo. Não utilizei a área de academia, spa ou jantares no restaurante. O café da manhã é muito bom. Hotel tem boa localização no centro da cidade. Oportunidade de melhoria: como me hospedei no hotel em período de inverno, o que espero do banho é a água muito quente (tipo sauna) No horário de pico (17:00h as 21:00h) não tive água quente. Durante os outros horários não houve problemas... Com certeza retornaria ao hotel e recomendaria aos amigos. O hotel oferece tudo o que um 4 estrelas promete...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Recomendo!

8/10 Good

Milton, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradavel e bem localizado
Hotel bem localizado, uma rua acima da San Martin, que é a principal. Equipe do hotel super atenciosa. Quarto bom, nao muito grande mas atende bem. Café da manha é bom, tipo self service.