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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
118 General Bushrod Johnson Ave, Chickamauga, GA

Reviews

6.0
Rating 10 - Excellent. 22 out of 114 reviews" "
Rating 8 - Good. 26 out of 114 reviews" "
Rating 6 - Okay. 18 out of 114 reviews" "
Rating 4 - Poor. 17 out of 114 reviews" "
Rating 2 - Terrible. 31 out of 114 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

3.8/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

pawel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very dirty and smelly , this property should have been closed . The room door had a huge gap between the frames. Also google says this property is permanently closed But yet they are open and won’t give you the key to your room the employee had to come and open the room himself.

2/10 Terrible

Travis

Business traveler
Disliked: Staff & service
I booked 8 rooms for a work trip and they called me at 7:42pm to inform me that they over sold the hotel for the evening. I had to spend almost 3 hours on the phone with these guys to get them to book me at another hotel. Horrible experience!
Stayed 1 night in Mar 2024

2/10 Terrible

Angie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was awful. The hotel didn't have the rooms advertised. the Expedia website promised a room that accommodates 6, but only has 4 person rooms. additionally promised breakfast, but doesn't serve it. Expedia represented this hotel as being along my route, but it was far out of my way. !!! I really don't want to experience Expedia again. This hotel has terrible service
Stayed 1 night in Dec 2023

8/10 Good

Betty

Disliked: Staff & service, property conditions & facilities
The new owner was too busy trying to take care of everything. No place in room to hang clothes. Room has coffee maker but no cups. I spent 3 nights with no extra towels. The main lobby said open but door was locked. Mr packs needs to renovate 1st then open.
Stayed 3 nights in Dec 2023

2/10 Terrible

Vickie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't stay. Left because we were out numbered by the bugs crawling everywhere!!
Stayed 1 night in Dec 2023

4/10 Poor

Deborah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brandy

Stayed 1 night in Nov 2023

8/10 Good

Cristina

Traveled with group
affordable
Stayed 1 night in Nov 2023

6/10 Okay

SHAWN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Timothy J

Liked: Cleanliness, staff & service, room comfort
Good for value
Good overall for the value. Very friendly staff and very comfortable bed with soft comforter, not scratchy like most. Only complaint is that I did see one strange looking bug on ceiling, could have come in when i opened the door, and no place to hang clothes. Apartment sized refrigerator was a great upgrade
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Definitely not newly remodeled
Stayed 1 night in Oct 2023

2/10 Terrible

Ranaah

Stayed 1 night in Aug 2023

4/10 Poor

Derek

Traveled with family and small children
Disliked: Amenities
👎
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel my boyfriend and I wandered up on about 2 weeks ago. It's in a quiet, small place. We love the privacy.
Stayed 2 nights in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Great value for the price
Stayed 1 night in Apr 2023

2/10 Terrible

Heather

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never in my life seen an owner like this.
The TV didn't work. The jacuzzi leaked or something and the owner wouldn't let us use it anymore after we filled the jacuzzi up just once. And only one of us actually got to get into the tub before the owner said to drain the tub NOW! And me and my fiance got COVID while there and we were in such a bad shape and needed that jacuzzi even worse now, my poor fiance was shivering and shaking bad and needed the comfort of the jacuzzi tub. The TV didn't work the entire time either. I told owner several times over several days. He's the most rudest owner I've ever met or been to. He shouldn't be running any business. He disrespected my fiance and it made me madder than words can describe. You should treat your customers with respect and with a smile. Not yell at us for having COVID and having a fever and sleeping past the check out time one day. He was so mean and hateful, cursing us both. Telling us we were horrible guests at his hotel. I've never seen anything like it. I bet you they'll take my review down too. No one would want a review like this, so I imagine he will do everything he can to get it removed or flagged, etc....and there is NO FREE BREAKFAST either. It plainly states online and in every app for the hotel there is a full breakfast there in the morning. It's a lie. Nothing more. I've never been so disrespected in my life. And to speak that way to my fiance. Just don't book a stay here. They are terrible. This guy made us leave after not being able to use jacuzzi.
Stayed 1 night in Mar 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
Owner is terrible. TV don't work. Air didn't work. Says breakfast but no breakfast.
Stayed 1 night in Mar 2023

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coffee pot no telephone in the room the 2 towels we small no face towels no Kleenex in room. No cups in room at all🎂
Stayed 1 night in Feb 2023

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
property is ok. Walls are paper thin so if you have noisy neighbors forget about sleeping. Property is still undergoing major re-modeling at this time. It's just a place to crash if you need a place to stay for other business in the immediate area.
Stayed 2 nights in Jan 2023

4/10 Poor

Tammy

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was dirty and smelly
Stayed 1 night in Dec 2022

2/10 Terrible

Oceana

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not choose this place again.
Stayed 1 night in Jun 2022

6/10 Okay

Gerald E.

Business traveler, Traveled with partner
It was ok
Stayed 1 night in Oct 2021

2/10 Terrible

Gloria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel a few times before and it was very pleasant stay, this time was one of the wore experience I had and any hotel. Did not have any soap or shampoo. Bathroom backed up told the front desk I will be out for a few hours can you take care of it when I returned still backed up. Ask for non smoking room the room smelt bad from smoke. They said there were going to credit me for the stay never happened I called 2 times, they said they will take care of it. 2 weeks latter still no credit.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Stephanie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This the ABSOLUTE WORST PLACE EVER. They did not have my Orbitz reservation, told me "they don't use Orbitz" and that they were completely sold out. In the end, they checked me into a DIRTY ROOM. The bed was obviously slept in with literal dirty sheets and pillow cases. Trash all over the room. Smelled like someone's dirty underwear. The lady at the check in was plain rude and angry. I wish I had a choice not to stay there but this was my only option, I would have chose my car if not for the below freezing temperatures.
Stayed 1 night in Nov 2021

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont believe them. Fake reservation
When we got there, there were no rooms avaliable Fake lead. Wasted time going there Couldnt find another place
Stayed 1 night in Nov 2021

2/10 Terrible

Timothy I

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for two nights and both nights the people in the room next to us we up making noise and playing music until after midnight. They seemed to be “permanent” residents, so I’m assuming that they do this every night, so whoever is in that room would have the same problem. The sheets didn’t appear to be clean when we got there, so they gave us new sheets. We had to ask for hand towels and the overall cleanliness of the room was terrible. My wife ended up cleaning around the sink area which may have been the first time in quite awhile.
Stayed 2 nights in Oct 2021

2/10 Terrible

Troy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweetest old lady
Arrived at 10:20 to an empty reception area, called all listed numbers for clerk, after ringing the help buzzer multiple times was greeted with the foulest language ever heard from a senior female, wanting to know why I was there. DUH, showed my confirmation number and reservation to a response of well, “ we don’t have rooms get off my property”
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Upon arrival I was informed that Obitz never made my reservation and that no rooms were available.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2020

8/10 Good

Calvin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Pleasant stay in Chickamauga
The Manager was very friendly and accommodating during our stay. It was a convenient location right downtown and for a good night sleep, it honestly met our needs. Coffee was provided downstairs in the A.M. and extra shampoo and soap upon request. The only down side; if you’re a nonsmoker, you may want to bring some air freshener...
Downtown minutes from motel
Holiday lights at the Square
Chickamauga during the holidays
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
1980 decor. Amenities on the web site were not provided. No continental breakfast. Carpet ugly, and very dirty!!!!!
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
It had hot water, and it was close to look out mountain at the best possible price. Rooms were not the cleanest (dusty/mildew smell), but there was construction and remodeling being done at that time so possibly a temporary issue. Staff was chill and accommodating. No bathroom exhaust, which is important to reduce mold and mildew, which could add to individuals who, like me suffer from respiratory issues. Not trying to be too picky but hopefully these things could be remedied to make this place stand out. Again. Great location. Great price. Great check in/service.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
It was close to where I needed to be for work. I’m afraid the upkeep has fallen off since the last time I stayed.
Stayed 2 nights in Jan 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Ethan, Eton ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked on arrival if it was a nonsmoking room, staff said “yes”, walked in to room and the smoke smell was overwelming, no way I could sleep there so I left, I asked for refund, they told me to call tomorrow.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2018

8/10 Good

Roxanna, Chickamauga GA

Liked: Cleanliness, staff & service, room comfort
We didn’t have any towels and didn’t realize until my husband was getting out of the shower. Staff was extremely kind and accommodating.
Stayed 1 night in Aug 2018

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Shocked - Not as clean as I had hoped.
I am from Chickamauga originally but have moved to FL. I made a trip home and opted to stay in the local hotel. I was amazingly disappointed in what I thought was a really neat place to stay. The façade was falling off of the building in places. There were people hanging out in front of the office and they appeared to be long term residents of which I found out later they were. The room smelled of cigarette smoke when we first checked in. I think that was from the people who cleaned or worked on the room before we arrived. The man on the phone told me they had to juggle people around to get me a non smoking, ground floor room. There was a coffee pot in the bathroom but it looked as it had been taken out of storage as it had a white powder dust all over it. Maybe sheetrock dust. There was no coffee or coffee condiments. I realize there was free coffee in the dining area but why put a pot in there if you aren't going to put in coffee. The rubber threshold going into the shower was non-existent (this was a handicap room). Just a bad looking place where it should have been. The microwave was dirty with food stuck in the cracks in the back. Didn't use so I ignored. The fridge was clean and in operating order. Just not as cold as it should have been. The comforter had cigarette holes in it, as did the mattress cover did. The mattress cover seemed to be very old and worn. The mattress safety cover had something smeared on the side.
Stayed 5 nights in Jun 2018

2/10 Terrible

Barb, Kansas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Mistake
Extremely disappointed that the rating on this hotel did not prepare me for its condition. Arrived and room smelled like lysol to cover up the odors of the room. Dead bugs present in several areas of the room. We were given a handicapped accessible room which was not requested and the hand held shower head was broken so we couldn't even take a reasonable shower. Sheets smelled of clorox and were irritating to our skin. Carpet was outrageously dirty. Breakfast consisted of a keurig coffee pot with no coffee pods, a loaf of white bread, a toaster, a container of cheerios and an urn with milk. How long that had been sitting there was unknown. It was what I consider a "construction workers' motel" complete with pick up trucks, equipment vehicles and transient workers. We were very uncomfortable throughout our stay and thought about leaving but hated to just blow off the money spent on the reservation. I recomment Expedia removing it from their choices on line.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

If you're desperate
If you're needing a fairly inexpensive place to lay your head and not worried about much else than this is your place. If you desire things such as feeling as if you're valuables are safe, or not having to hear the long term guests stomp around above you and their screaming kid, or a breakfast buffet that consists of more than a loaf of bread, spray butter, genaric cereal, and coffee than this is not your place. It suited what we needed and there is a McDonald's and Sonic close by if you want breakfast. The guy at the front desk was nice and could probably hook you up with whatever you're looking for. The electrical outlet near the ceiling made me laugh, better hope your cell phone charger has a long cord.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort