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This morning as I was heading to my car, the cleaning, the cleaning person outside had a metal garbage dumpster leaning on the back of my car. After further inspection, there was damage done to my car.
I need the property to accept responsibility and fix my glass.
Great hotel but very loud. I didn't know how close it was to the America Dream mall. Otherwise it was great and I even got an upgrade which was a nice treat.
Excellent price, clean and includes breakfast. So close to The American Dream Mall. Will be staying here again in the near future for our next trip to the American Dream Mall
The hotel was very clean, staff courteous and was convenient location to where we were going. Didn’t like that not enough parking, a few big trucks there that took up a lot of room, the fitness center machines not in good shape/ broken. No pool/hot tub
The staff was responsive and the building/rooms were clean. Very close to Metlife Stadium and American Dream. Plenty of parking too
Thomas
Stayed 2 nights in Feb 2024
10/10 Excellent
Scott
Feb 22, 2024
Scott
Stayed 1 night in Feb 2024
10/10 Excellent
Sun
Feb 22, 2024
Liked: Property conditions & facilities
Sun
Stayed 1 night in Feb 2024
8/10 Good
Jo Anne
Traveled with partner
Feb 21, 2024
Liked: Cleanliness
Disliked: Staff & service
Front desk staff were nice and friendly. We took the shuttle to American Dream Mall. We thought it would be a great idea. We wouldn’t have to carry bulky coats around while shopping since it would be door to door service in a heated shuttle. At the end of the evening when I called for the shuttle to pick us up we were told to wait outside where we were dropped off. It would be there within 10 minutes. However, I had to call the hotel several times. We were left waiting outside for over an hour in the freezing cold. We were later told that the driver had to stop for gas before picking us up. That seemed to be a poor excuse. It doesn’t take that long to get gas. As the mall is only 2 miles away from the hotel. When we got in the bus it wasn’t heated up. It’s a little bus. It was obvious the bus came directly from being parked at the hotel.
The staff member at the front desk checked me in quickly. She was very informant of breakfast, shuttle information, etc. I really appreciate the quick service, clean room and corridors. I would definitely stay here again as my first option when at American Dream or nearby.
Check-in and check-out was very easy. Room was very clean. Breakfast was great. Front desk people were friendly and efficient. Once again, check-in and check-out was fast and easy.
stayed here with my fiancée and got in late from a show, they were very accommodating and made sure we had what we needed. The room was beautiful and the bed was cozy only thing that wasn’t good was the pillows but i dont expect them to be amazing. Overall great place to stay in a safe area.
Brianna
Stayed 1 night in Jan 2024
8/10 Good
Spencer
Jan 21, 2024
Great place to stay and very well taken care of. Only complaint is that the pillows were too soft.
Breakfast was great!
I would like to thank the staff at Hampton hotel for all the help and service for accommodations, even though the booking was wrong they helped in every way possible, love them